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Compare FieldAware vs ServiceTitan

What is better FieldAware or ServiceTitan? Different companies demand different types of Project Management Software. To find out which service fits your needs, think about comparing various solutions feature by feature an taking into consideration their conditions and costs. Similarly, you can get a quick idea of their general efficiency and customer feedback by checking our smart scoring system.

The results are: FieldAware (8.3) vs. ServiceTitan (8.4) for general quality and efficiency; FieldAware (100%) vs. ServiceTitan (100%) for user satisfaction rating. Examine their high and weaker points and decide which software is a better option for your company. An effective, simple tip is to note down the strengths and weaknesses of both applications side by side and check which solution has more benefits.

If you have to quickly find the more reliable Field Service Management Software - FSM according to our review team we suggest you take a look at these products: Jobber, Salesforce Field Service Lightning, ProntoForms.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.3

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Mobile
  • Time and Labor
  • Mobility & Time Sheets
  • Mobile Invoice Generation
  • Invoice Integration
  • Customizable Invoice Templates
  • Invoicing Spec Sheet
  • Data Capture and Business Analytics
  • Business Management Spec Sheet
  • Scheduling and Dispatch
  • Work Orders
  • Scheduling & Dispatch Spec Sheet
  • Quotes
  • Quotes Spec Sheet
  • Executive Dashboards
  • Executive Dashboards Spec Sheet
  • Self Service Portal
  • Roles and Rights

Pricing Info

Pricing available by quote. Contact FieldAware directly for pricing information.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Sun Oil Limited, Builder Security Group, Thermo King, Pebble Technology International, Powermax Contracting Ltd.

Integrations

FieldAware supports integration with the following business systems and applications:

  • NetSuite

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Seeing is Believing. Get Complete Visibility into Your Service Operations.

Company Email

Contact No.

Company's Address

111 North Canal, Suite 177
Chicago, IL 60606

NOAWARDS
YET

SmartScore™

OUR SCORE 8.4

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Track sales performance
  • Measure marketing campaigns
  • Monitor call booking performance
  • Eliminate paperwork
  • Training library
  • Pre-launch review
  • Data import
  • Certification program
  • Personalized Q&A
  • Best practices consultation

Pricing Info

ServiceTitan offers custom pricing scheme for its mobile app. Contact them for more pricing information and other details.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Boulden Brothers, Next Star Network, Dutton Plumbing

Integrations

ServiceTitan integrates with the following business systems and applications:

  • Teletrac
  • ReviewBuzz
  • GPS Insight
  • QuickBooks
  • Nationwide Inbound

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

ServiceTitan is a mobile, cloud-based field management solution designed for HVAC, plumbing, and electrical home services businesses.

Company Email

hello@servicetitan.com

Contact No.

Company's Address

801 N. Brand Blvd
Suite 700
Glendale, CA 91203

Salesforce Field Service Lightning

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.4

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $50

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Push notifications
  • Automatic real-time updates
  • Day view
  • Guided instructions
  • Centralized knowledge hub
  • Collaboration
  • Contact database
  • Service reports
  • Barcode scanner
  • Service contracts
  • Maintenance plans
  • Offline priming sync
  • Customized mobile app
  • Polygon mapping
  • Routing
  • Dispatching
  • One-click scheduling optimization
  • Crew scheduling
  • Return merchandise
  • Authorizations
  • Asset tracking & management
  • Inventory management
  • Work order management
  • Contractor management
  • Reporting & dashboards
  • Service history tracking
  • Field payment collection
  • Native Android and iOS apps

Pricing Info

For Managers/Employees

Mobile Employees

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Dispatchers

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Field Service Lightning Plus 

  • Enterprise – $200/user per month (billed annually)
  • Unlimited – $350/user per month (billed annually)

For Contractors

  • Contractor – $50/user per month (billed annually)
  • Contractor Plus – $75/user per month (billed annually)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Salesforce Field Service Lightning integrates with apps, systems, and data across the Salesforce cloud ecosystem, as well as third party apps and services for accounting, email, scheduling, help desk, and customer support, among others.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Field management solution for managers, contractors, and mobile employees

Company Email

Contact No.

Company's Address

The Landmark © One Market St. Suite 300
San Francisco, CA 94105
United States

Popular Alternatives

Product Name
Score

You should pay attention to the fact that while both FieldAware and ServiceTitan may provide an outstanding range of features every service could be designed for a different business size. If you are comparing features you should focus on a business type they are aimed at. Certain elements could scale up with no problem for big enterprises but if you own a small or mid-sized company it’s often more sensible to avoid paying for advanced functionalities that you might never actually use.

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