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Compare Feedify vs zenloop

What is better Feedify or zenloop? When you need an effective Customer Experience Management Software product for your business you should make time to compare different solutions. It doesn’t have to be challenging, and can be as easy as matching their features in a table like the one below.

You will also get a brief idea how each product works. For instance, on this page you can find Feedify’s overall score of 8.0 and compare it against zenloop’s score of 8.0; or Feedify’s user satisfaction level at 100% versus zenloop’s 100% satisfaction score. The contrast will allow you to see the good and bad points of each application, and choose which one fits you requirements better. Aside from the robust features, the application that’s simple to grasp and use is always the better option.

In the event you need to quickly decide on the more reliable Customer Experience Management Software according to our experts we suggest you try out the following products: Yotpo, Qualtrics CX, Smartlook.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $25

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Notifications
  • Unlimited Pageviews
  • Responsive Templates
  • Schedule Push Notifications
  • Mobile Push Notifications
  • Campaign Auto Responder

Pricing Info

Feedify offers the following basic and enterprise pricing packages:

Free Plan

  • 10 Campaigns
  • Unlimited Push Subscribers
  • Unlimited Pageviews
  • Responsive Templates
  • Unlimited Campaigns
  • Web Push Notifications
  • After Sale Feedback
  • Supports One Domain
  • Email Support

Rising Star – $25/month

  • All Free features
  • 3,000 Push Subscribers
  • Unlimited Notifications
  • Schedule Push Notifications
  • Mobile Push Notifications

The Ultimate – Starts at $75/month

  • All Rising Star features
  • Campaign Auto Responder
  • Event Animation

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

PrintFly, Corpsoly, Leadmatchr

Integrations

Feedify integrates with the following business systems and applications:

  • Wordpress
  • Magento
  • Joomla
  • Drupal
  • Prestashop
  • Opencart
  • MailChimp

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Feedify is a cloud-based web push notifications solution for online businesses. It comes with a wide range of tools, including push notification features, segmentation capabilities, exit intent, online survey builder, after sales feedback management, and offer campaigns among others.

Company Email

support@feedify.net

Contact No.

Company's Address

Feedify Inc.
Suite A-301, Anmol Spaces
Anand Bazaar, Indore,
India

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from €99

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Multi-Channel Engagement
  • Quick Survey Setup
  • Live Feedback Dashboard
  • Smart Label
  • Instant Response
  • Alerts and Digests

Pricing Info

zenloop offers the following packages, contact the vendor for a custom enterprise pricing details:

Bootstrap – €99/month

  • 1,000 responses
  • 5 Users
  • 1 Channel
  • CSV Export

Startup – €299/month

  • 2,500 responses
  • 10 Users
  • 2 Channels
  • Text Analytics

Growth – €799/month

  • 10,000 responses
  • 20 Users
  • 5 Channels
  • CSV Export
  • Text Analytics
  • API Access

Enterprise – Custom Enterprise Pricing

  • More than 20 Users
  • All Channels
  • CSV Export
  • Text Analytics
  • API Access
  • Account Manager

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Wine in Black, RegioHelden, Windeln.de

Integrations

zenloop integrates with the following business systems and applications:

  • Zapier
  • Slack
  • Freshdesk
  • Zendesk
  • Webhooks
  • WooCommerce

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

An NPS feedback management platform which improves customer retention by using the Net Promoter System® (NPS) framework.

Company Email

hello@zenloop.com

Contact No.

Company's Address

zenloop GmbH
Brunnenstraße 196, 10119 Berlin
Germany

Zendesk

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.4

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

Starting from $5

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Complete access to Zendesk’s top-tier Customer Service team
  • Omnichannel support: email, web, phone, chat, social media
  • Flexible ticket management with automated workflow
  • Mobile support with native iPhone, iPad, and Android apps
  • Robust reporting and advanced analytics
  • Customer facing web interface that you can easily brand
  • Knowledge base portal and community forums included
  • Over 100 out-of-the-box integrations with 3rd party apps
  • Open API enabling seamless integration into your business
  • Multi-brand support with linked accounts
  • Unlimited, free “light agents” (Enterprise plan only)
  • Group rules and macros
  • Screencasting
  • Public and private forums
  • Full CSS rebranding
  • Multi locale (timezone and languages)
  • Export ticket views to CSV
  • SSO with Twitter, Facebook, Google and SAML
  • REST API
  • Pre-built: Salesforce, SugarCRM

Pricing Info

Zendesk offers different pricing plans for its various modules. A 30-day free trial is also available.

Zendesk Support

Essential – $9/agent per month or $5/agent per month (billed annually)

  • Email & social channels
  • Basic help center
  • Web Widget & Mobile SDK

Team – $25/agent per month or $19/agent per month (billed annually)

  • All Essential features, plus:
  • Business rules
  • Performance Dashboards
  • Public apps and integrations

Professional – $59/agent per month or $49/agent per month (billed annually)

  • All Team features, plus:
  • Multilingual content
  • CSAT surveys
  • Custom reports & dashboards

Enterprise $125/agent per month or $99/agent per month (billed annually)

  • All Professional features, plus:
  • Custom agent roles
  • Multibrand support
  • Multiple ticket forms
  • Launch Success Program
  • Satisfaction Prediction

Elite – $199/agent per month (billed annually)

  • All Enterprise features, plus:
  • Unlimited light agents
  • 99.9% uptime SLA
  • 1 hour service level objective
  • Advanced encryption & security
  • Data center location

Zendesk Chat

Lite – Free

  • 1 concurrent chat
  • Chat rating
  • 30-day chat history

Team – $19/agent per month or $14/agent per month (billed annually)

  • All Lite features, plus:
  • Unlimited chats
  • 2 triggers
  • 2 departments
  • Zendesk Message
  • Widget customization
  • Public apps

Professional – $35/agent per month or $29/agent per month (billed annually)

  • All Team features, plus:
  • Unlimited triggers
  • Unlimited departments
  • Operating hours
  • Chat and agent reports
  • Conversion Tracking

Enterprise $70/agent per month or $59/agent per month (billed annually)

  • All Professional features, plus:
  • Widget unbranding
  • Real-time monitor
  • Roles and permissions
  • Skills-based routing
  • Web SDK
  • 24/7 live chat support

Zendesk Talk

Lite – Pay for usage only, per agent per month

  • Limit of 1 phone number
  • Automatic ticket creation
  • Call recording & voicemail transcription

Team – Usage sold separately, $25/agent per month or $19/agent per month (billed annually)

  • All Lite features, plus:
  • Multiple phone numbers
  • Warm transfer
  • Business hours
  • Text messaging

Professional – Usage sold separately, $59/agent per month or $49/agent per month (billed annually)

  • All Team features, plus:
  • IVR phone trees
  • Call monitoring & barging
  • Callback from queue
  • Real-time analytics
  • Insights reporting

Enterprise Usage sold separately, $110/agent per month or $89/agent per month (billed annually)

  • All Professional features, plus:
  • Launch Success Program
  • Monthly Diagnostics
  • Talk Usage 99.95% SLA
  • Failover on demand

Partner Edition – Does not inlcue cost of partner solution, $14/agent per month or $9/agent per month (billed annually)

  • Access to telephony integrations & CTI toolkit for:
  • Embedded softphone
  • Caller ID & history
  • Tickets with call data and agent assignment

Zendesk Guide

Lite – Free

  • Included with Zendesk Support
  • Knowledge base
  • Support request form
  • Google Analytics reporting

Professional – $19/agent per month or $15/agent per month (billed annually)

  • All Lite features, plus:
  • Custom themes
  • Multilingual content
  • Agent knowledge base
  • Community forums
  • Customer requests portal
  • Performance dashboards
  • Knowledge Capture app

Enterprise $34/agent per month or $29/agent per month (billed annually)

  • All Professional features, plus
  • Team Publishing
  • Content Cues
  • Multiple help centers
  • Integrated Knowledge Capture workflow

Answer Bot – Optional, from $50 per month

  • Automated replies to customers using knowledge base content

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Vodafone, GILT, Shopify, Groupon, Gov. UK

Integrations

Zendesk integrates with several business systems and applications. It has more than 600 integrations and apps. Here are some of them

  • 123Contact Form
  • 3CLogic
  • Agile CRM
  • AppGuru
  • Azuqua
  • Capsule CRM
  • Cisco CTI
  • ClickDesk Live Chat
  • Cloud Magic
  • Drupal
  • FreshBooks
  • Google Apps
  • Hootsuite
  • Infusionsoft
  • Joomla!
  • LiveChat
  • MailChimp
  • Microsoft Dynamics
  • Olark Live Chat
  • Podio
  • Shopify
  • SAP Business One
  • WordPress
  • Zoho CRM

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

One of the leading customer experience platforms trusted by over 40,000 organizations worldwide.

Company Email

support@zendesk.com

Contact No.

Company's Address

989 Market Street Suite 300
San Francisco, CA 94103
USA

Product Comparisons

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Comparision

When you compare various Customer Experience Management Software apps you shouldn’t just analyze their list of features and available pricing plans. Pay attention to the fact that the service must be adjusted to your work processes and company so the more flexible their offer the better. Find our which systems are supported by Feedify and zenloop and be certain you will obtain mobile support for whichever devices you work on in your company. It may also be a good idea to learn which languages and countries are supported, because this may be a deal breaker for many firms.

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