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Compare FeedbackFive vs ServiceGuru

What is better FeedbackFive or ServiceGuru? Buying the best CRM Software for your company is vital to improving your company’s effectiveness. In our platform, it's easy to evaluate different solutions to see which one is the appropriate software for your requirements. Here you can match FeedbackFive vs. ServiceGuru and check their overall scores (8.4 vs. 8.0, respectively) and user satisfaction rating (100% vs. N/A%, respectively).

You can also browse the specifics of rates, terms, plans, functions, tools, and more, and decide which software offers more advantages for your business. In general, go for the business software that lets you to add/remove features and pricing to match your sales growth or lack of it.

At the moment, the leading services in our Customer Experience Management Software category are: Zendesk, Yotpo, Qualtrics CX.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.4

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $9.99

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Realtime review tracking
  • Track negative reviews
  • Review management
  • Product management
  • Conversion optimization

Pricing Info

FeedbackFive offers several SMB and enterprise pricing plans to meet the needs of different users. Give the details a look, and select the best plan for your needs:

Free

  • 50 emails / month
  • 3 campaigns
  • 2 ASINs to track
  • 1 user
  • 1 store

Basic – $9.99 / month

  • 250 emails / month
  • 3 campaigns
  • 2 ASINs to track
  • Unlimited Users
  • 1 store

Pro – $29.99 / month

  • 1500 emails / month
  • 10 campaigns (per store)
  • 5 ASINs to track
  • Unlimited users
  • 2 stores
  • $10 / additional store
  • $0.0075 per additional email

Enterprise – starts at $59.99 / month

  • Up to 1,000,000 emails / month
  • Unlimited campaigns
  • 10 ASINs to track
  • Unlimited users
  • 5 stores
  • $10 / additional store
  • At most $0.0075 per additional email (could be less)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Tatkraft OU, Jackery, Inc., C7 Device Recycle

Integrations

There are no integrations indicated. However, you may get in touch with the vendor for information on integration.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Lets you take control of your Amazon reviews and work on your store’s marketing.

Company Email

info@feedbackfive.com

Contact No.

Company's Address

FeedbackFive Offices
9702 Gayton Road, Suite 230
Richmond, VA 23238
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $99

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customized Attributes
  • Measure and Store
  • Easy Setup
  • Build Contact List
  • Robust Reporting
  • Private Reviews
  • White Label
  • Motivate Employees

Pricing Info

ServiceGuru offers a simple and flexible enterprise pricing scheme. Contact them for more information.

ServiceGuru – Starts at $99/month

  • Customized Attributes
  • Measure and Store
  • Easy Setup
  • Build Contact List
  • Robust Reporting
  • Private Reviews
  • White Label
  • Motivate Employees

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

WestLake Ace Hardware, Hyatt Regency, Subway, Zipps

Integrations

No information available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A customer service review management platform that comes as a kiosk and can be set up in strategic locations where customer traffic is heavy, enabling them to leave feedback and reviews on products, services, venue, and other topics that are relevant to business operations and customer satisfaction.

Company Email

help@serviceguru.com

Contact No.

Company's Address

ServiceGuru
Scottsdale, Arizona
USA

Salesforce CRM

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.7

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

Starting from $25

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Account and Contact Management
  • Opportunity Management and Score
  • Lead Management
  • Sales Data
  • File Sync
  • File Sharing
  • Sales Forecasting
  • Salesforce Mobile App
  • Contact Manager
  • Real-Time Visibility
  • Drag-and-Drop Interface
  • Dashboards
  • Visual Workflow
  • Multi-Currency Support
  • In-Line Editing
  • Lead Assignment and Routing
  • Rules-Based Lead Scoring
  • Einstein Lead Scoring
  • Web-to-Lead Capture
  • Campaign Management
  • Duplicate Blocking
  • Mass Email
  • Salesforce Engage
  • Email Templates
  • Campaign Influence
  • Einstein Activity Capture
  • Calendar
  • Sales Console App
  • Enterprise Territory Management
  • Opportunity Splits
  • Salesforce CPQ and Billing
  • Contracts, Orders, Quotes, Products, and Price Books
  • Chatter, Files, Topics, and Recommendations
  • Case Management
  • Lightning Bolt Solutions
  • Partner Communities
  • Lead Registration
  • Roles and Permissions
  • Process Builder
  • Lightning Platform
  • Web Services API
  • Google Apps Integration
  • File Storage Per User
  • Sandbox

Pricing Info

Salesforce CRM offers four SMB and enterprise pricing plans billed annually. Give the details a look, and select your plan. You can also test Salesforce with a free demo version of the software. Start your free demo of Salesforce here.

Lightning Essentials – $25/user/month

  • Account & Contact Management
  • Opportunity Management
  • Lead Management
  • Web-to-Lead Capture
  • Email Templates
  • Task Management
  • Activity Feed
  • Salesforce Mobile App (with Offline Functionality)
  • Chatter
  • Files
  • Configurable Reports and Dashboards
  • Case Auto-Assignment
  • Case Management
  • AppExchange
  • Lightning App Builder
  • Einstein Activity Capture
  • Data and File Storage per User
  • Inbox Mobile and Desktop Apps
  • Unlimited Online Training
  • Online Case Submission
  • Standard Success Plan

Lightning Professional – $75/user/month

  • All Features of Lightning Essentials, plus…
  • Lightning for Gmail/Outlook
  • Topics and Recommendations
  • Developer Sandbox
  • Lead Assignment and Routing
  • Mass Email
  • 2 Roles and Permission, Profiles and Page Layouts
  • 1 Sales Console App
  • 3 Record Types per Object
  • 5 Process Builder per Org
  • Rules-Based Lead Scoring
  • Person Accounts
  • Order
  • Lightning Sync
  • Products and Price Books
  • Quotes
  • Contracts
  • Google Apps Integration
  • Duplicate Blocking
  • Campaign Management
  • Forecasting Mobile App
  • Lead Registration
  • 3 Campaign Influence
  • Collaborative Forecasting
  • Knowledge (read-only)

Lightning Enterprise – $150/user/month

  • All Features of Lightning Professional, plus…
  • 5 Campaign Influence
  • Sales Teams
  • Calendar
  • Opportunity Score
  • Forecasting: Custom Opportunity Fields
  • Opportunity Splits
  • Enterprise Territory Management
  • Advanced Reporting Features
  • Lightning Platform
  • Unlimited Process Builder per Org
  • Workflow and Approval Automation
  • Unlimited Roles and Permissions, Record Types per Object, Configurable Profiles and Page Layouts
  • 1 Partial Sandbox
  • Web Services API

Lightning Unlimited – $300/user/month

  • All Salesforce CRM Features and Capabilities

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Time Warner Cable, Dell, American Red Cross, Comcast, Wells Fargo

Integrations

Salesforce CRM integrates with the following business systems and applications:

  • Force.com
  • Heroku
  • ExactTarget Fuel
  • Third-party apps at Salesforce AppExchange
  • Service Cloud
  • Marketing Cloud
  • Pardot,
  • Desk.com
  • Analytics Cloud
  • Data Cloud
  • JIRA
  • Freshdesk
  • FinancialForce
  • LeadExec
  • Samanage
  • Zuora
  • Zendesk

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Salesforce CRM is a software app that lets you track all customer information and interactions in one location to follow more leads.

Company Email

info@salesforce.com

Contact No.

Company's Address

Salesforce.com, Inc.
The Landmark at One Market
Suite 300
San Francisco, CA 94105
USA

In the event you continue having second thoughts about which service will work best for your company it might be a good idea to investigate each service’s social metrics. These metrics are usually a way to see how popular a given service is and how wide is its online presence. For example, in case of Facebook FeedbackFive has 497 likes on their official page while ServiceGuru profile is liked by 258 people.

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