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Compare Feedback Lite vs OPINIA Census

What is better Feedback Lite or OPINIA Census? If you’re having a tough time selecting the best Customer Experience Management Software product for your situation, it’s a good idea to do a comparison of the available software and discover which tool offers more benefits. For instance, here you can review Feedback Lite (overall score: 7.0; user rating: 98%) vs. OPINIA Census (overall score: 8.0; user rating: N/A%) for their overall performance.

It's also possible to see which one provides more features that you need or which has better pricing plans for your current budget constraints. Working with a clear table to compare their features will significantly increase the likelihood of obtaining the best product for your company. Take a closer look at other factors of the software such as intuitiveness, adaptability, scalability, and pricing terms.

Users who want to save some time or want a Feedback & Reviews Management Software suggestion from our team might want to take a look at these top choices for this year: Yotpo, SoGoSurvey, Qualtrics CX.

NOAWARDS
YET

SmartScore™

OUR SCORE 7.0

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

Starting from $29

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Automation
  • Campaign Redirection
  • Capture Details
  • Custom Colors
  • Device Targeting
  • Exit Intent
  • Follow-Up Question
  • Real-Time Results
  • Tabs
  • White Labelling
  • Advanced reporting
  • Google Analytics tracking
  • Exit intent technology

Pricing Info

Feedback Lite offers four SMB and enterprise pricing plans, including a free one for startups and small teams. A 14-days free trial is also available.

Check out the details, and choose the most appropriate plan for your needs:

Free Forever

  • 40 monthly responses
  • Unlimited campaigns
  • 2 campaign sizes

Starter – $29/month

  • 2500 monthly responses
  • Unlimited campaigns
  • 3 campaign sizes
  • Device targeting
  • Automation

Premier – $49/month

  • 5000 monthly responses
  • Unlimited campaigns
  • 3 campaign sizes
  • Device targeting
  • Automation

Premier – $69/month

  • 7500 monthly responses
  • Unlimited campaigns
  • 3 campaign sizes
  • Device targeting
  • Automation

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Intel, Harvard, 3M

Integrations

Currently, Feedback Lite offers a flawless integration with Google Analytics.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Feedback Lite is an online survey creation software that lets users build and publish user feedback widgets for websites for improved customer engagement.

Company Email

support@feedbacklite.com

Contact No.

Company's Address

2/199 George Street
Brisbane, QLD 4000
Australia

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Unlimited surveys and quizzes
  • Unlimited Responses
  • Multi-Channel Sharing
  • Share Link
  • QR Code
  • Unique Code
  • Embed surveys on your website
  • Offline data collection via collector’s app (Unlimited devices)
  • Manage Collectors
  • Industry-specific templates
  • Multiple Question Import option
  • Question Types
  • Rating
  • Multiple Choice
  • Text
  • Image
  • Matrix
  • Reorder
  • Net Promoter Score
  • Real-time Analytics with isolate view(Dashboard)
  • In-built and custom filters for Business Market Segmentation
  • Export Data
  • Dual Language Support
  • Personalization
  • Logo
  • Survey appearance
  • Custom Thank You message
  • Unlimited direct E-Mail and SMS Broadcast to survey recipients
  • Manage Survey Participation via Permissions
  • GPS Only
  • Code Only
  • Collector’s Only
  • E-Mail Support
  • Multiple Account Support
  • Manage Rewards
  • Manage OPINIA Census Users
  • Comparative & Cumulative Reports
  • Smart Survey (Advanced Logic)
  • Personalized Training

Pricing Info

OPINIA Census offers a single enterprise pricing plan for all users.  The plan is custom priced, and comes with a free trial. Here are the details:

  • 5 Surveys and 5 Quizzes
  • 50 Responses per Survey or Quiz
  • Multi-Channel Sharing
  • Share Link
  • QR Code
  • Unique Code
  • Embed surveys on your website
  • Offline data collection via collector’s app (2 devices)
  • Manage Collectors
  • Industry specific templates
  • Multiple Question Import option
  • Question Types
  • Rating
  • Multiple Choice
  • Text
  • Image
  • Real time Analytics (Dashboard)
  • In-built and custom filters for Business Market Segmentation
  • Export Data
  • Dual language Support
  • Personalization
  • Logo
  • Survey appearance
  • Custom Thank You message
  • Limited direct E-Mail and SMS Broadcast to survey recipients
  • Manage Survey Participation via Permissions
  • GPS Only
  • Code Only
  • Collector’s Only
  • E-Mail Support
  • Multiple account Support
  • Manage Rewards
  • Manage OPINIA Census Users
  • Comparative & Cumulative Reports
  • Smart Survey (Advanced Logic)
  • Personalized Training

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

No information available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Opinia Census is a business intelligence and data analytics software that also functions as a survey automation platform.

Company Email

info@thirtysixlabs.com

Contact No.

Company's Address

B-116
Okhla Industrial Area
Phase 1
New Delhi - 110020
India

Salesforce CRM

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.7

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

Starting from $25

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Account and Contact Management
  • Opportunity Management and Score
  • Lead Management
  • Sales Data
  • File Sync
  • File Sharing
  • Sales Forecasting
  • Salesforce Mobile App
  • Contact Manager
  • Real-Time Visibility
  • Drag-and-Drop Interface
  • Dashboards
  • Visual Workflow
  • Multi-Currency Support
  • In-Line Editing
  • Lead Assignment and Routing
  • Rules-Based Lead Scoring
  • Einstein Lead Scoring
  • Web-to-Lead Capture
  • Campaign Management
  • Duplicate Blocking
  • Mass Email
  • Salesforce Engage
  • Email Templates
  • Campaign Influence
  • Einstein Activity Capture
  • Calendar
  • Sales Console App
  • Enterprise Territory Management
  • Opportunity Splits
  • Salesforce CPQ and Billing
  • Contracts, Orders, Quotes, Products, and Price Books
  • Chatter, Files, Topics, and Recommendations
  • Case Management
  • Lightning Bolt Solutions
  • Partner Communities
  • Lead Registration
  • Roles and Permissions
  • Process Builder
  • Lightning Platform
  • Web Services API
  • Google Apps Integration
  • File Storage Per User
  • Sandbox

Pricing Info

Salesforce CRM offers four SMB and enterprise pricing plans billed annually. Give the details a look, and select your plan. You can also test Salesforce with a free demo version of the software. Start your free demo of Salesforce here.

Lightning Essentials – $25/user/month

  • Account & Contact Management
  • Opportunity Management
  • Lead Management
  • Web-to-Lead Capture
  • Email Templates
  • Task Management
  • Activity Feed
  • Salesforce Mobile App (with Offline Functionality)
  • Chatter
  • Files
  • Configurable Reports and Dashboards
  • Case Auto-Assignment
  • Case Management
  • AppExchange
  • Lightning App Builder
  • Einstein Activity Capture
  • Data and File Storage per User
  • Inbox Mobile and Desktop Apps
  • Unlimited Online Training
  • Online Case Submission
  • Standard Success Plan

Lightning Professional – $75/user/month

  • All Features of Lightning Essentials, plus…
  • Lightning for Gmail/Outlook
  • Topics and Recommendations
  • Developer Sandbox
  • Lead Assignment and Routing
  • Mass Email
  • 2 Roles and Permission, Profiles and Page Layouts
  • 1 Sales Console App
  • 3 Record Types per Object
  • 5 Process Builder per Org
  • Rules-Based Lead Scoring
  • Person Accounts
  • Order
  • Lightning Sync
  • Products and Price Books
  • Quotes
  • Contracts
  • Google Apps Integration
  • Duplicate Blocking
  • Campaign Management
  • Forecasting Mobile App
  • Lead Registration
  • 3 Campaign Influence
  • Collaborative Forecasting
  • Knowledge (read-only)

Lightning Enterprise – $150/user/month

  • All Features of Lightning Professional, plus…
  • 5 Campaign Influence
  • Sales Teams
  • Calendar
  • Opportunity Score
  • Forecasting: Custom Opportunity Fields
  • Opportunity Splits
  • Enterprise Territory Management
  • Advanced Reporting Features
  • Lightning Platform
  • Unlimited Process Builder per Org
  • Workflow and Approval Automation
  • Unlimited Roles and Permissions, Record Types per Object, Configurable Profiles and Page Layouts
  • 1 Partial Sandbox
  • Web Services API

Lightning Unlimited – $300/user/month

  • All Salesforce CRM Features and Capabilities

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Time Warner Cable, Dell, American Red Cross, Comcast, Wells Fargo

Integrations

Salesforce CRM integrates with the following business systems and applications:

  • Force.com
  • Heroku
  • ExactTarget Fuel
  • Third-party apps at Salesforce AppExchange
  • Service Cloud
  • Marketing Cloud
  • Pardot,
  • Desk.com
  • Analytics Cloud
  • Data Cloud
  • JIRA
  • Freshdesk
  • FinancialForce
  • LeadExec
  • Samanage
  • Zuora
  • Zendesk

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Salesforce CRM is a software app that lets you track all customer information and interactions in one location to follow more leads.

Company Email

info@salesforce.com

Contact No.

Company's Address

Salesforce.com, Inc.
The Landmark at One Market
Suite 300
San Francisco, CA 94105
USA

You shouldn’t count on only a broad set of functionalities and scalable pricing plans from a well-known Customer Experience Management Software. Almost as crucial as core features is a top-notch customer support. You want to ensure that when you have any questions about Feedback Lite or OPINIA Census, or you run into a problem, or maybe you’ll want to request a specific update or feature beneficial to your team you can rely on a responsive and helpful customer support. Check out if services such as phone support, tickets or live chat are offered. Additionally, it’s a major asset if you can enjoy individual training or at least an FAQ you can use.

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