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Compare Feedb vs YesInsights

What is better Feedb or YesInsights? Today’s enterprises require the most effective Customer Experience Management Software product to keep on being competitive. On this page we help you with buying the right product, by allowing you to assess Feedb and YesInsights down to the very details of their individual modules.

You can also make use of our overall scoring values, which rate the software general quality and performance. Feedb got a 5.4 score, while YesInsights has a score of 7.3. Likewise, it is possible to compare their general user satisfaction rating: 100% (Feedb) against 100% (YesInsights). Remember to select the software that best addresses your most urgent priorities, not the application with a lot of features.

We realize that not all businesses have the time to examine a wide range of various services, so we prepared a list of recommendations that you may find useful. Our top selections for the Customer Experience Management Software category are: Yotpo, Qualtrics CX, Smartlook.

NOAWARDS
YET

SmartScore™

OUR SCORE 5.4

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $99

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Calculate Net Promoter Score
  • Gauge customer satisfaction
  • Attract positive reviews
  • Protect business against negative reviews
  • Get a better online presence
  • Improve Google Ranking
  • Build a community of loyal customers
  • Private communication channel
  • Actionable customer database
  • Branded email
  • Branded coupons
  • Feedb microsite

Pricing Info

Feedb offers three SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:

  • Monthly plan -$99/month
  • 6 months plan-$89/month billed semi-annually,  $534 one-time payment
  • Yearly plan– $79/month billed yearly, $948 one-time payment

All packages include:

  • 10 users, $5@month per additional user
  • 5, 000 monthly credits, $5 per 1, 000 additional credits
  • Multi-location, $40@month per additional location and $30@month per location (100 plus locations)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Feedb integrates with the following business systems and applications:

  • Quickbooks
  • Google
  • Yelp

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Feedb is a simple and powerful customer feedback system that is designed to help businesses to empower their marketing.

Company Email

support@getfeedb.com

Contact No.

Company's Address

San Diego, CA
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 7.3

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $20

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Survey Management
  • Feedback Management
  • Dashboard
  • Analytics
  • Automatic user tracking
  • Customizable landing page
  • Code-free survey question creator

Pricing Info

Four enterprise pricing plans are available, each corresponding to the number of surveys and the volume of responses per month. You can contact the vendor for more pricing details or visit their website which offers a free trial for every plan.

Personal

  • $20/month
  • 1,000 responses/month
  • 5 surveys
  • YesInsights branding
  • NPS surveys
  • Website Widget

Startup

  • $79/month
  • 5,000 responses/month
  • 10 surveys
  • No branding
  • NPS surveys
  • Website Widget

Growth

  • $149/month
  • 25,000 responses/month
  • Unlimited surveys
  • No branding
  • NPS surveys
  • Website Widget

Enterprise – by quote

  • Contact vendor for a quote
  • Unlimited responses
  • Unlimited surveys
  • No branding
  • NPS surveys
  • Website Widget

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Piktochart, Design Pickle, TechInAsia

Integrations

YesInsights integrates with the following business systems and applications:

  • SendGrib
  • MailChimp
  • AWeber
  • Mad Mimi
  • Customer.io
  • Benchmark
  • GetResponse
  • Drip
  • Mailjet
  • Intercom
  • Vero
  • Klaviyo
  • Campaign Monitor
  • Autopilot
  • Yesware
  • Infusionsoft
  • ExactTarget
  • Outreach
  • HubSpot
  • Constant Contact
  • Mixpanel
  • Knowtify
  • ConvertKit
  • Emma
  • Ontraport
  • Kajabi
  • Gmail
  • Yahoo Mail
  • Apple Mail
  • Medium
  • Quora
  • Tumbler
  • Wordpress

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A tool to create one-click or NPS surveys that collect and analyze insights from customers.

Company Email

wilson@yesinsights.com

Contact No.

Company's Address

Qualtrics CX

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Pricing Info

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Allianz, jetBlue

Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics Customer Experience is a powerful customer experience management platform for collecting customer feedback and improving overall customer journey.

Company Email

support@qualtrics.com

Contact No.

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA

Both Feedb and YesInsights were evaluated by a group of reliable SaaS experts who conducted a detailed examination of all key aspects of every solution. Their ultimate score was prepared with unique SmartScore algorithm that calculates a separate partial score to every element such as: main functionalities, client support, mobile device support, security, customer satisfaction and reviews in other media. We are aware that useful features are not the only factor important to a company so we make an effort to pay attention to all aspects of a software before coming up with its final rating.

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