MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES

Compare Feedb vs SessionCam

What is better Feedb or SessionCam? When scouting for the right Customer Experience Management Software for your firm it is suggested that you review the functions, pricing, along with other critical info about the product and vendor.

Here, you can check the parallels and disparities between Feedb (overall score at 5.4 and user satisfaction at 100%) and SessionCam (overall score at 8.0 and user satisfaction at 94%). It's also possible to look at their particulars elements, such as features, plans, pricing, terms, etc. Similarly, analyze the terms closely for information on extra charges, like, installation, separate helpdesk support, upgrade fees, disk space fees, and more.

We realize that not all businesses have the time to scrutinize dozens of different services, so we prepared a list of recommendations that you may find useful. Our top selections for the Customer Experience Management Software category are: Qualtrics CX, Yotpo, Smartlook.

NOAWARDS
YET

SmartScore™

OUR SCORE 5.4

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $99

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Calculate Net Promoter Score
  • Gauge customer satisfaction
  • Attract positive reviews
  • Protect business against negative reviews
  • Get a better online presence
  • Improve Google Ranking
  • Build a community of loyal customers
  • Private communication channel
  • Actionable customer database
  • Branded email
  • Branded coupons
  • Feedb microsite

Pricing Info

Feedb offers three SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:

  • Monthly plan -$99/month
  • 6 months plan-$89/month billed semi-annually,  $534 one-time payment
  • Yearly plan– $79/month billed yearly, $948 one-time payment

All packages include:

  • 10 users, $5@month per additional user
  • 5, 000 monthly credits, $5 per 1, 000 additional credits
  • Multi-location, $40@month per additional location and $30@month per location (100 plus locations)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Feedb integrates with the following business systems and applications:

  • Quickbooks
  • Google
  • Yelp

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Feedb is a simple and powerful customer feedback system that is designed to help businesses to empower their marketing.

Company Email

support@getfeedb.com

Contact No.

Company's Address

San Diego, CA
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 94%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Struggle score
  • Key Journeys
  • Opportunities
  • Error Reporting
  • Session Replay
  • Heatmaps
  • Conversion Funnels and Funnel Insights
  • Form Analytics
  • Alerts and exports
  • Integrations with Google Analytics, Adobe Analytics, Optimizely, Oracle Maxymiser and more.

Pricing Info

SessionCam’s enterprise pricing is available upon request. Interested users can also check the vendor’s 21-days free trial, and have a professional team assist them on building a plan, and achieving their website goals.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Sky, Financial Times, John Lewis

Integrations

Your existing marketing analytics stack will be enhanced by SessionCam thanks to a wide range of integrations, including:

  • Google Analytics
  • Google 360
  • Adobe Analytics
  • Oracle Maxymiser
  • Optimizely
  • Monetate
  • Qubit
  • A/B Tasty
  • Tealium
  • PIWIK
  • Ensighten
  • Magento
  • Visual Web Optimizer (VWO)
  • Qualaroo
  • Webtrends
  • ServiceTick

Custom variables such as multi-variant test codes can be passed into SessionCam and our API gives you a real-time data feed of visitor data recorded from your website.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

SessionCam records, analyzes, and replays every journey your customers made on your website.

Company Email

support@sessioncam.com

Company's Address

SessionCam Limited,
Seebohm House,
2-4 Queen Street,
Norwich,
NR2 4SQ,
United Kingdom

Qualtrics CX

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Pricing Info

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Allianz, jetBlue

Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics Customer Experience is a powerful customer experience management platform for collecting customer feedback and improving overall customer journey.

Company Email

support@qualtrics.com

Contact No.

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA

You should note that while both Feedb and SessionCam may have an excellent set of features each product might be aimed at a different business size. If you are studying different apps you should pay attention to a company size they are aimed at. Certain features might scale up efficiently for big enterprises but if you have a small or medium company it’s usually more sensible to avoid paying for complex features that you might never actually use.

Page last modified