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Compare FACT-Finder vs Engagor

What is better FACT-Finder or Engagor? Different businesses want different types of Marketing Software. To find out which one suits you, think of reviewing various solutions feature by feature including their conditions and costs. Likewise, you will get a quick idea of their overall effectiveness and customer feedback by checking our smart scoring system.

The results are: FACT-Finder (9.4) vs. Engagor (8.5) for general quality and usefulness; FACT-Finder (96%) vs. Engagor (100%) for user satisfaction rating. Examine their high and weak points and decide which software is a better choice for your company. A simple, practical tip is to note down the advantages and disadvantages of both services side by side and see which software is better.

At this time, the leading products in our Site Search Solutions category are: Google Cloud Search, Azure Search, Amazon CloudSearch.

SmartScore™

OUR SCORE 9.4

User Satisfaction

CUSTOMER EXPERIENCE 96%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Campaign Manager
  • Powerful recommendation engine
  • Onsite search
  • Faceted navigation
  • Predictive basket
  • Guided selling
  • Personalization
  • Merchandising
  • Customer service desk
  • A/B testing

Pricing Info

FACT-Finder plans are based on custom pricing. Contact the vendor for a tailored package.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Lidl, Foot Locker, Cooksongold, Intersport, Douglas, OBI

Integrations

FACT-Finder integrates into every system, using any program language, and has dedicated SDKs for the following:

  • FACT-Finder WebComponents
  • Hybris
  • IBM WebSphere
  • Magento 1
  • Magento 2
  • Oxid
  • Presta Shop
  • Shopware
  • Spryker

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A powerful suite of onsite search, navigation, and merchandising solutions. The platform has a powerful AI at its core supporting its robust functions for campaign management, customer service desk, and A/B testing among others. It also features a recommendation engine and faceted navigation.

Company Email

info@fact-finder.com

Contact No.

Company's Address

Pforzheim, Germany

NOAWARDS
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SmartScore™

OUR SCORE 8.5

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Central Inbox
  • SMart Filtering and Folders
  • Message routing and Priortization
  • Automated workflows
  • Trending Topic Alers
  • 200+ reusable and customizable widgets
  • Text & sentiment analytics
  • Publish content across multiple networks
  • Manage Crisis Communications
  • Performance Analytisis
  • Tag Conversations
  • Response Tracking
  • Predictive Analytics
  • Sentiment Analysis
  • Social Listening
  • Speech Analytics
  • Survey
  • Text Analytics
  • Voice of Customer
  • Social Engagement
  • Natural Language Processing
  • Omni-Channel
  • Customer Engagement
  • Customer Experience Management

Pricing Info

Engagor offers quote-based SMB and enterprise pricing, meaning that each client receives a special package tailored to his needs. Contact the company for more details, and ask for your quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

IKEA, Turkish Airlines, T-Mobile, Peugeot

Integrations

Engagor integrates with the following business applications and systems:

  • Salesforce
  • Desk
  • Zendesk
  • Segment
  • Flamory
  • Informatica
  • Twitter
  • Facebook
  • Instagram

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Engagor helps you effectively engage with customers on social media. It's an online tool to monitor everything said about their brand.

Company Email

support@engagor.com

Contact No.

Company's Address

Clarabridge Engagor HQ
11400 Commerce Park Drive, Suite 500
Reston, VA 20191
USA

If you are still having second thoughts about which software will perform best in your case it may be a sound idea to check out each service’s social metrics. Such metrics are quite often a way to see how popular each service is and how big is its online presence.For instance, if you analyze FACT-Finder LinkedIn page you’ll see that they are followed by 467 users. In case of Engagor the amount of followers on their LinkedIn page is 1417.

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