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Compare eXo Platform vs Salesforce Knowledge

What is better eXo Platform or Salesforce Knowledge? There is a wide range of Knowledge Management Software products in the market today. The ideal way to find out which one fits your needs best is to compare them side by side. For example, here you can assess eXo Platform and Salesforce Knowledge for their overall score (8.6 vs. 8.8, respectively) or their user satisfaction rating (99% vs. 100%, respectively).

Additionally, you can examine their capabilities and pricing conditions and other useful details below. When matching products be sure to check their corresponding advantages and mark their distinctive elements to obtain a clearer picture of both deals. Similarly, bear in mind to check secondary factors such as security, backup, ease-of-use, and customer support.

If you need to quickly identify the more reliable Collaboration Software according to our review team we recommend you try out one of these services: Wrike, Smartsheet, monday.com.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.6

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $6

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Social Network
  • Collaboration tools
  • Content Management and Distribution
  • Dashboards
  • Calendars
  • Task Management and Scheduling
  • Built to Localize
  • Mobile
  • Integration and Extensibility
  • Enterprise Portal
  • Cloud-Ready

Pricing Info

eXo Platform offers 3 pricing plans:

Professional Plan – Starting from $6/user/month

  • Up to 200 users
  • Hosted
  • User help desk – Web (business hours)
  • Access to all features
  • Back-office administration

Enterprise Plan – Starting from $27,500/year

  • Up to 1000 users
  • Hosted or on premise
  • User help desk – Web (business hours)
  • Technical support Standard – Web (business hours)
  • Access to all features
  • Back-office administration
  • Connectors & Custom integration

Enterprise Plus Plan – Starting from $50,000/year

  • Unlimited users
  • Hosted or on premise
  • User help desk – Web (business hours)
  • Technical support Standard or Premium – Web & Phone (up to 24/7)
  • Access to all features
  • Back-office administration
  • Connectors & Custom integration
  • High-availability deployment

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Lufthansa, NATO, Togo, Apria

Integrations

eXo Platform integrates with your enterprise directory (Active Directory, Open LDAP). It also works with your single sign-on system with support of CAS, JOSSO, OpenSSO and SAML.

eXo Platform is built using open standards such as Java EE, WEBDAV, CalDAV, JCR and CMIS to maximize its interoperability.

Add-ons and integrations with many third party apps and business systems, include:

  • Box
  • JasperSoft
  • Google Drive
  • SightCall
  • BonitaSoft
  • DropBox
  • Alfresco
  • Nuxeo
  • Sharepoint
  • MS Exchange
  • Bonita BPM
  • Facebook
  • LinkedIn
  • Twitter
  • Google+
  • Youtube
  • Vimeo
  • Dailymotion
  • Slideshare
  • Flickr
  • Salesforce
  • Apache Sirona
  • PagesJaunes.fr

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

eXo Platform is an excellent open source social networking solution that is also built as a collaboration tool.

Company Email

Contact No.

Company's Address

51 Federal St. Suite 305
San Francisco, CA, 94107
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.8

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $75

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Knowledge One widget
  • WYSIWYG editor
  • Content lifecycle management
  • Custom review
  • Publication & translation approval
  • Organize article types
  • Data categories for specific audience
  • Create articles from cases
  • Article rating system
  • Article sharing
  • Real-time content collaboration
  • Content reporting & metrics
  • Knowledge article tagging
  • Easy user interface
  • Import/export article
  • Optimized article search
  • Customer article history
  • Customization
  • Multi-language support
  • Predictive article system
  • Integration
  • APIs

Pricing Info

Salesforce Knowledge is offered as a feature license add-on to most Service Cloud editions. The read only version is included in the Lightning Professional plan ($75/user/month) and Lightning Enterprise plan ($150/user/month) but will entail additional costs if you opt for the read/write version of Knowledge on those two plans. Meanwhile, the read/write version is already part and parcel of the Lightning Unlimited plan ($300/user/month).

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Salesforce Knowledge integrates with solutions in the Salesforce Service Cloud platform including Field Service, Case Management, and Digital Channels, among others.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Knowledge base component of the Salesforce Service Cloud platform

Company Email

Contact No.

Company's Address

The Landmark © One Market St. Suite 300
San Francisco, CA 94105
United States

monday.com

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.8

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

Starting from $39

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • A collaboration tool for multiple employees
  • A many-to-many communication tool
  • A visual display of progress
  • An Execution Board – with big screen display
  • Easy collaboration: tag teams
  • Easy communication: tag people
  • Eliminate noise: get updates based on relevance
  • Email notifications – get notified by email
  • Email updates – send updates by email
  • Integrations: Dropbox, Google Drive, Pipedrive
  • Knowledge base – auto generated, completely searchable, full documentation
  • Motivational tool
  • New employees can hit the ground running
  • Personal and public Boards
  • You can copy and paste from Adobe
  • You can leave live comments on visuals
  • Zero emails and meetings overhead

Pricing Info

monday.com offers a free trial, and four SMB and enterprise pricing plans for users to choose from. You can add up to 5 users in these packages. Upgrades for more users are also available. Give the details a look, and select the best plan for your business:

Basic – $39/month (billed annually)

  • 5 GB of storage
  • Simple search function
  • Filter by person
  • iOS and Android apps
  • Add unlimited boards
  • Two-factor authentication
  • 24/7 email and phone support

Standard – $49/month (billed annually)

  • Everything in Basic, plus:
  • 50 GB of storage
  • Crazy powerful search
  • Filter by anything
  • Create your own account templates
  • Add updates via email
  • External integrations
  • Share boards with guests
  • Limited number of guests
  • Full API
  • Timeline

Pro – $79/month (billed annually)

  • Everything in Standard, plus:
  • Unlimited storage
  • Unlimited guests
  • Private boards
  • Tags
  • Detailed activity stats
  • Google authentication
  • User profile customization

Enterprise – Contact the provider

  • Everything in Pro, plus:
  • Higher API rate limit
  • VIP support with an account manager
  • One-on-one training
  • Two-factor authentication
  • Advanced security features
  • Single Sign On
  • Audit log

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Uber, NBC Universal, Fiverr.com, Saatchi Art

Integrations

monday.com is an open API system, which means that develops can build custom connections, and integrate it with literally any third-party system or application. Premade integrations include:

  • Zapier
  • Slack
  • Github
  • Asana
  • JIRA
  • Dropbox
  • Gmail
  • Google Calendar
  • Google Drive
  • Email
  • Pipedrive
  • Trello

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

2019 Webby awards winners for best productivity app monday.com is the easiest way for your team to plan, organize, and track projects. Globally loved by over 80,000 teams

Company Email

Contact No.

Company's Address

Begin Road 52,
Sonol Tower, floor 13
Tel Aviv 6713701
Israel

Please keep in mind that even though both eXo Platform and Salesforce Knowledge may offer an excellent range of features each software might be created for a different business size. If you are studying different apps you may want to focus on a company type they are catering to. Certain functionalities may scale up effectively for big enterprises but if you have a small or mid-sized company it’s frequently more sensible to avoid paying for complex functionalities that you may never have a chance to use.

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