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Compare eWay-CRM vs Optimum Feedback

What is better eWay-CRM or Optimum Feedback? Getting the proper CRM Software product is as straightforward as comparing the good and poor features and terms offered by eWay-CRM and Optimum Feedback. Here it's also possible to match their overall scores: 8.5 for eWay-CRM vs. 8.0 for Optimum Feedback. Or you can verify their general user satisfaction rating, 100% for eWay-CRM vs. 93% for Optimum Feedback.

We suggest that you put some effort and examine their differences and figure out which one is the better alternative for your business. Likewise, don’t forget to factor in your company’s or industry’s special circumstances, for instance, a multilingual software for a global company or a mobile version to help you work away from your office.

We know that not all companies have the time to examine a large number of different services, so we created a list of suggestions that you may find useful. Our top choices for the CRM Software category are: Salesforce CRM, Freshsales, HubSpot CRM.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.5

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $28

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Marketing Campaigns
  • Target Group Selection
  • Personalized Messaging
  • Friendly Text Editor
  • Wildcards & Attachments
  • Easy Export/Import of Data
  • Drag-and-Drop Customization
  • Automated Feedback Tracking
  • See emails sent, delivered, read, links clicked and unsubscribed
  • Concise Statistics
  • Financial Rentability Evaluation
  • Converting incoming emails into leads
  • Tracking sales leads
  • Automated Web Forms
  • Detection of Opportunities
  • Business Management
  • Pricelist Quotations
  • Quick overview of success, turnover, profit, and rep substituability
  • Customer Management
  • Segmentation and Sorting based on relationship, geography, importance, potential, size, or custom fields
  • Automated import/export of contacts with Outlook
  • Customer State
  • Data Sharing
  • Outlook Auto Reminders
  • Custom Reminders
  • Synchronization of Contacts with cell phones
  • Professional Bulk Emails
  • Custom Reports
  • Project Management
  • Lead-to-Project Conversion
  • Copy and Save communication history (with attachments)
  • Different Workflows for each business type
  • Automated Tasks & Important Milestones
  • Assign Roles & Responsibilities
  • Deadlines & Budgets
  • Project Calendar
  • Constant Time & Finance comparison
  • Notifications
  • Human Resources Planning
  • Fully-Featured Android App
  • Reports & Analyses
  • Offline Data Availability
  • Several Types of Reports (Sales Efficiency, Project Progress, Employee Timesheets, Finances, Customers, Custom)
  • Export to Microsoft Excel, PDF or Microsoft Word.
  • Everything print ready
  • Open API
  • Phone & Email Support

Pricing Info

eWay-CRM offers a free plan as well as three enterprise pricing options for users to consider. You have the possibility to use a 200 MB package for free, subscribe for a cloud-hosted 10 GB package and pay per month, or purchase the full-time local server license. Here are the details per each package:

Free

  • 200 MB Storage
  • Customizable
  • Multiple Devices
  • Email Support

Premium – Monthly Subscription – $28/user/month

  • 10 GB Storage
  • Data Sharing
  • Customizable
  • Multiple Devices
  • Mobile App
  • Phone Support

Premium – Lifetime License – $399/user (+18% annual support fee)

  • Your server
  • Data Sharing
  • Customizable
  • Multiple Devices
  • Mobile App
  • Phone Support

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Caverion, Skoda, Logicon

Integrations

eWay-CRM is an open API system, which means you can connect it to virtually any third-party system or business application. TO facilitate service delivery, the system offers a native integration to Microsoft Outlook.

Contact the vendor for technical details.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

eWay-CRM is a comprehensive CRM for Outlook for users looking to improve traction with customers and turn basic data into operable intelligence.

Company Email

info@eway-crm.com

Contact No.

Company's Address

1200 Main Street
Kansas City, Kansas
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 93%

Pricing

Starting from $74

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Feedback Monitoring
  • Feedback and Review Solicitation
  • Insights and Analysis On Local Competitors
  • Local Search
  • Customer Behavior and Trends Monitoring
  • Ticketing
  • Negative Review Filtering

Pricing Info

Optimum Feedback offers three enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your company:

Starter – £79/month or £74/month (annual billing)

  • Up To 150 Reviews Per Month
  • Monitor Up To Three Review Sites
  • Email Support
  • Pay By Credit Card

Premium – £199/month or £179/month (annual billing)

  • Unlimited Reviews And Review Sites
  • Competition Analysis
  • Local Rank Tracking
  • Phone And Email Support
  • Pay By Credit Card Or Direct Debit

Enterprise – By quote

  • All Premium Features
  • Custom Branding
  • Custom Email
  • Custom SMS Sender IDs
  • White Labelling
  • Client Portals
  • Workflow And Ticketing
  • Dedicated Account Manager
  • Pay By Credit Card, PO, Invoice Or Direct Debit

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Facebook, Google, TripAdvisor

Integrations

Optimum Feedback integrates with the following business systems and applications:

  • Google
  • Yelp
  • TripAdvisor
  • Avvo
  • OpenTable
  • Lawyers.com
  • Edmuns.com
  • Angie’s List
  • Facebook
  • Zendesk

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Optimum Feedback is an all-in-one platform that lets businesses manage their reputation, feedback, and brand through review management and feedback capture.

Company Email

web@optimumfeedback.com

Company's Address

Rebirth House, John Gilbert Way
Trafford Park, Manchester
UK

HubSpot CRM

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.8

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customize views
  • Deal and Task Board
  • Hubspot Marketing Synchronization
  • Drag and Drop Communicator
  • Email Integration
  • Phone Integration
  • Website Integration
  • Enrichment
  • Social Media
  • Company Database
  • Website Visitors
  • Email Connections
  • Sidekick Integration
  • CRM Details
  • Templates, Tracking, and Scheduling

Pricing Info

HubSpot CRM is 100% free and includes the following features for an unlimited amount of time:

  • Contact management
  • Contact & company features
  • Company records
  • Gmail & Outlook integration
  • Documents
  • Forms
  • Contact activity
  • Facebook & Instagram lead ads
  • Canned snippets
  • Email scheduling
  • Email tracking notifications
  • Email templates
  • Conversations inbox
  • Team email
  • Live chat
  • Conversational bots
  • Calling
  • Meetings
  • Deals
  • Tasks
  • Ticketing
  • Reporting dashboard
  • Prospects

 

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

TUI Travel, ABBYY, Shoretel

Integrations

HubSpot supports integrations with the following business systems and applications:

  • GoToWebinar
  • Salesforce
  • Pocket
  • Instapaper
  • Magento
  • Zapier
  • Wistia
  • LeadPages
  • SurveyMonkey
  • Shopify
  • Brightinfo
  • Invoca
  • SlideShare
  • Eventbrite
  • WordPress
  • Google Chrome
  • Google Drive
  • DropBox
  • Sidekick
  • Base CRM
  • Pipedrive CRM
  • Bigcommerce
  • Snapengage
  • Gravity Forms
  • DataHero
  • Wufoo Forms
  • Uberflip
  • Netsuite
  • Zoho CRM
  • SugarCRM
  • ReadyTalk
  • GoChime
  • Zerys
  • Scripted
  • Microsoft Dynamics
  • Membrain
  • RelateIQ
  • Perfect Audience
  • HelloSign
  • Appcues
  • Infer
  • HubSpot Marketing, Sales & Service

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

HubSpot CRM is the winner of our 2019 Best CRM Award. It has a free CRM platform that offers a powerful set of tools to engage customers and manage CRM-related operations. HubSpot takes care of all customer engagement channels from website traffic to landline calls. It is easy to use and it can integrate with other business systems as well.

Company Email

Contact No.

Company's Address

25 First Street, 2nd Floor
Cambridge, MA 02141
USA

Please pay attention to the fact that while both eWay-CRM and Optimum Feedback may offer an outstanding range of features each product may be designed for a different business size. If you are analyzing various solutions you should focus on a company type they are catering to. Certain functionalities may scale up well for huge enterprises but if you run a small or mid-sized company it’s usually better to avoid paying for customized functionalities that you may never use.

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