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Compare Eudata vs Wooster

What is better Eudata or Wooster? Examining products to get the best CRM Software doesn't have to be difficult. On our review platform, you can easily match Eudata and Wooster and promptly evaluate their varying features. We allow you to examine their features, supported devices, customer support, prices, terms, and many more.

It's also possible to compare their overall score (8.0 for Eudata vs. 8.0 for Wooster) and overall customer satisfaction level (N/A% for Eudata vs. N/A% for Wooster). Take your time and assess your top choices and determine which one is best for your company. Similarly, you have to assess the software vendor’s business viability; are they reliable and will they still be around in the future?

We know that not all companies have enough time to scrutinize a wide range of various products, so we came up with a list of suggestions that you may find useful. Our top choices for the Customer Service Software category are: Freshservice, Freshdesk, Zendesk.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • ChatBOT (Conversational Engine)
  • ChatBOT Analytics – Reporting
  • VoiceBot
  • Cognitive Contact Center (3C)
  • Chat
  • Audio/Video Chat
  • Real-Time Collaboration
  • Real-Time Sharing
  • Recording
  • Email and SMS
  • Web Call Back
  • Conversational and Social interface
  • Persistent Chat
  • Mobile & Web Messaging
  • IOT Assisted Service
  • Proactive Engagement
  • Outbound Engagement
  • Web Customer Care
  • Expert Advisor
  • Voice2Chat
  • Customer onboarding
  • Customer Centricity
  • External Contact Center or CRM Connectors
  • Kiosk

Pricing Info

Contact Eudata for their enterprise pricing information and other product details.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

IBM, Ecobank, Accenture, UniCredit

Integrations

Eudata integrates with the following business systems and applications:

  • Cisco
  • Genesys
  • Avaya
  • Enghouse
  • Asterisk
  • Salesforce
  • Amazon Echo
  • Skype
  • Skype for Business
  • FB Messenger
  • Twitter
  • Telegram
  • Expert System Cogito
  • Google Dialogflow w MS Luis

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Eudata combines traditional interaction systems such as voice contact centers and CRM systems with its own digital solution and artificial intelligence platform, both representing the state of the art in the market.

Company Email

info@eudata.com

Contact No.

Company's Address

Eudata
Via M.Gioia 55/C - 20124
Milano

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $10

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Sales Pipeline Organization
  • Workflow Automation
  • Call Management
  • Email Synch
  • Payment Collection
  • Team Activity Tracking

Pricing Info

Wooster offers a simple basic/enterprise pricing scheme.

Wooster – $15/user/month or $10/user/month (Annual Billing)

  • Unlimited Accounts
  • Unlimited Deals
  • Unlimited Contact Storage
  • Team performance tracking and stats
  • Customizable account and deal pipelines
  • Built-in payment processing
  • Daily task priority automation
  • In-app voice calling, voicemail, and call recording
  • Lead list importing and exporting
  • Calendar and event management
  • Live chat and email support
  • Incoming and outgoing email sync
  • Detailed activity history logs
  • Document uploading and storage

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Wooster integrates with the following business systems and applications:

  • Gmail
  • Stripe
  • Zapier

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Wooster is a feature-rich CRM software built to meet the needs and specifications of modern business poised for growth.

Company Email

hello@wooster.io

Contact No.

Company's Address

Wooster
New York City, New York
USA

Freshdesk

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.7

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $15

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Ticket Management and Monitoring
  • Team Inbox
  • SLA Management
  • Agent Collision Detection
  • Custom Ticket Creation
  • Repeated Action Automation
  • Pre-formatted Response Generation
  • Team Huddle
  • Shared Ownership
  • Linked Tickets
  • Ticket Splitting
  • Multichannel Support
  • Ticket Dispatch
  • Intelligent Ticket Management
  • Time-triggered Automation
  • Event-triggered Automation
  • Real-time Email Notification
  • Immediate Solutions Provider
  • Email to Knowledge Base Content
  • Feedback Mechanism
  • Knowledge Base Monitoring
  • Moderation Creation and Management
  • Forum topic to ticket conversion
  • Helpdesk and customer satisfaction reports
  • Real-time customer analytics
  • Customized Reports
  • Portal Design and Customization
  • Agent Management and Delegation
  • Custom Ticketing, URL, and apps
  • Customer Segmentation
  • Custom SSL Certificates
  • IP and Network Restrictions
  • Identity and Access Management

Pricing Info

Freshdesk offers a free app and four price points for various business sizes. All plans include 24/7 email support and 24/5 phone support. You can easily sign up for Freshdesk free trial here.

Sprout – Free

  • Unlimited Agents
  • Email Ticketing
  • Ticket Trend Report
  • Social Ticketing
  • Knowledge Base
  • Ticket Dispatch
  • Team Collaboration
  • Call-to-ticket conversion

Blossom

–  $19/agent/month or $15/agent/month/annual billing

  • All Sprout Features
  • Automation Capabilities
  • In-depth Helpdesk
  • Chats and Calls Management
  • Marketplace Apps
  • SLA Management
  • Business Hours

Garden

– $45/agent/month or $35/agent/month/annual billing

  • All Blossom Features
  • Triggered Messages
  • Time Tracking
  • Call Masking
  • Session Replay
  • Multilingual Knowledge Base
  • CSAT Surveys
  • Performance Reports
  • Embedded Chat FAQs
  • IVR

Estate

– $69/agent/month or $49/agent/month/annual billing

  • All Garden Features
  • Automatic Ticket Assignment
  • In-app Chat Campaigns
  • Answer Bot
  • Portal Customization
  • Custom Roles
  • Enterprise Reporting
  • Multiple SLAs and Timezones
  • Smart Call Escalations
  • Call Barging and Monitoring

Forest

– $125/agent/month or $99/agent/month/annual billing

  • All Estate Features
  • Skill-based Ticket Assignment
  • IP Whitelisting
  • Extendable API Rate Limit
  • Sandbox
  • Phone Calls Holiday Routing
  • HIPAA Compliance
  • Co-browsing
  • Multilingual Chat FAQs

Field Service Management

– $29/field technician/month

  • Available on Estate and Forest Plans
  • Add Field Technicians
  • Service Performance tracking
  • Schedule and Appointment Management
  • 24/7 Email Support
  • 24/5 Phone Support
  • Reports

You can take advantage of Freshdesk’s omnichannel capability for a fee if you subscribe to either Garden or Estate. But you get it free with Forest.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Honda, 3M, Hugo Boss, Petronas, Sony Pictures, University of Pennsylvania, Unicef

Integrations

Freshdesk offers out-of-the-box integrations with a wide range of popular business applications such as CRM systems, invoicing tools, and eCommerce solutions, among others. Freshdesk is tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail. These integrations enable a slew of additional capabilities including the ability to schedule customer calls, attach large files to tickets, and much more. Some of the other integrations include Box, Campaign Monitor, Dropbox, Freshbooks, Jiira, LogMeIn, Mailchimp, Slack, Shopify, Salesforce, SurveyMonkey, Xero and Zapier.

Freshdesk also integrates with the following applications:

  • Facebook
  • Twitter
  • SugarCRM
  • Capsule
  • Harvest
  • Gmail Gadgets
  • Google tools
  • Dropbox
  • HelpOnClick
  • Snap Engage
  • iContact
  • Zoho CRM
  • Freshchat
  • Nimble
  • FetchFlow
  • Knowlarity
  • Highrise
  • Olark
  • Microsoft Teams
  • Constant Check
  • Userlike
  • Magento
  • Woo Themes
  • OneSky
  • FreshPlugs
  • RESTful API

 

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

An efficient and reliable help desk solution and winner of our Expert's Choice Award. The software offers multi-channel support, automation tools, gamification, and self-service portals to help businesses deliver high-quality customer support. The software helps improve organization and ease collaboration within support teams.

Company Email

support@freshdesk.com

Contact No.

Company's Address

311 California Street
San Francisco, CA 94104
USA

Every time you choose a solution that you think will work best for your business you shouldn’t just focus on what professionals have to say about it. Quite frequently personal experience with the app may be different, depending on specific goals and requirements. That’s why in our reviews we also offer our User Satisfaction Rating for each solution to give you an immediate overview of how actual users of Eudata and Wooster rate their experience with the service. Our algorithm is built around complex analysis of product appearances on other websites, social media as well as blogs, so you are going to obtain a full and reliable picture of what other people think about each service. In this example Eudata has a total satisfaction rating at N/A% while for Wooster N/A% of people claim they had a positive experience with it.

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