What is better Eudata or DataKnowl? The best CRM Software is a program that can tackle your company’s unique requirements. You can find which choice works best for your industry if you assess different products before you decide which one is the best.
For example, Eudata and DataKnowl are scored at 8.0 and 8.0, respectively, for overall quality and performance. Likewise, Eudata and DataKnowl have a user satisfaction rating of N/A% and N/A%, respectively, which reveals the general response they get from customers. Better yet, get in touch with an existing user of the software and solicit their opinion about the solution in question.
We know that not all businesses have enough time to try out a large number of various solutions, so we prepared a list of recommendations that you may find useful. Our top selections for the Customer Service Software category are: Freshdesk, Freshdesk Omni, Salesforce Service Cloud.
Eudata integrates with the following business systems and applications:
Cisco
Genesys
Avaya
Enghouse
Asterisk
Salesforce
Amazon Echo
Skype
Skype for Business
FB Messenger
Twitter
Telegram
Expert System Cogito
Google Dialogflow w MS Luis
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
IBM, Ecobank, Accenture, UniCredit
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Eudata combines traditional interaction systems such as voice contact centers and CRM systems with its own digital solution and artificial intelligence platform, both representing the state of the art in the market.
DataKnowl is offered in four different pricing packages. A free version is also available. Contact them today to know more enterprise pricing information.
Starter – Free
Up to 3 Agents
Unlimited Channels
Web Widget
Unified Communication (100 minutes per month)
CRM included (1 Workgroup, max 3,000 contacts)
Ticket System included
Telephony (Voice essential, max 1 phone number)
Self-service, Email support
Standard – $8/month
All Starter features
Unlimited Agents
Unified Communication (250 minutes per month)
CRM included (1 Workgroup, max 10,000 contacts)
Telephony (Voice essential, max 3 phone numbers)
Advanced – $25/month
All Standard features
Unified Communication included (1,000 min/mo)
CRM included (1 Workgroup, max 50,000 contacts)
Enterprise – $49/month
All Advanced features
Unified Communication included (2,000 min/mo)
CRM included (3 Workgroups, max 100,000 contacts)
Self-service, Email, Phone support
Plus – $89/month
All Enterprise features
Unified Communication included (unlimited min/mo)
CRM included (10 Workgroups, unlimited contacts)
Self-service, Email, Phone support
Other plans and pricing options are also available.
DataKnowl offers a solid API to achieve this full integration with legacy systems and third-party software.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-based omnichannel solution created to enable businesses and organizations fully automate and optimize their Customer Service and Engagement processes and workflows.
It may not always be sufficient to simply compare Eudata and DataKnowl against one another. Although reliable functionalities, pricing and user comments are all crucial and should be taken into account when making a final decision, you should also pay attention to the recognition and awards merited by every solution. Frequently a less dominant software may turn out to be an amazing choice that was a winner of many B2B awards such as our Supreme Software Award which proves that regardless of limited market popularity it’s a significant contender to the products that dominate the market.
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