Compare Jira Service Desk vs. eStreamDesk HelpdeskToday’s companies need the most effective Help Desk Software product to keep on being competitive. On this page we help you with buying the best tool, by allowing you to compare eStreamDesk Helpdesk and JIRA Service Desk down to the very details of their individual features. You may as well examine our general scoring values, which rate the software general quality and performance. eStreamDesk Helpdesk got a 6.7 score, while JIRA Service Desk has a score of 8.8. Likewise, it is possible to compare their general user satisfaction rating: 99% (eStreamDesk Helpdesk) against 96% (JIRA Service Desk). Keep in mind to select the application that best answers your most crucial priorities, not the solution with a lot of features. People who want to save some time or would like to get a Customer Support Software suggestion from our experts may want to examine these top choices for the current year: Zendesk, Samanage, Freshdesk.
|Monthly payment | One-time payment | Annual Subscription | Quote-based||Monthly payment|
Jira Service Desk is a hosted service desk platform developed by Atlassian. It is a popular help desk solution widely used by many leading open source projects.
Provides great experience for your helpdesk team across the customer relationship spectrum
|Learn more about Jira Service Desk pricing||Learn more about eStreamDesk Helpdesk pricing|
After the free 7-day trial period for the Cloud and the 30-day trial period for the Server option, you can continue using the software by purchasing the following subscriptions:
Cloud Hosted Service Desk
For more than 16 agents, you may use the Jira Service Desk website’s calculator to compute the cost. Annual pricing is also available which starts at $100 for 1-3 users.
The Server option caters up to more than 250 agents while the Data Center can serve over 15,000 agents. Their prices vary for every tier which are displayed on the website.
Here are the eStreamDesk cost details:
All accounts start with a 30-day free trial and continue as free or pay as you go plans. There are no sign up fees or long term contracts and no upfront costs. You pay only for what you use and you can change or cancel your plan any time.
You can select a plan from presets or fine-tune your custom plan specifications.
Freelancer: Free for 1 agent
Small business: $29/month
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|English||English, China, Germany, India|
|Types of Support|
Types of Support
| Level 6|
341 George Street
Sydney, NSW, 2000
|45th Alexandrovska Ruse, 7000 Bulgaria|
|Small Business | Large Enterprises | Medium Business||Small Business | Large Enterprises | Medium Business | Freelancers|
Jira Service Desk provides integration with the following business systems and applications:
|+61 2 9262 1443|
|List of Features|
List of Features
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You shouldn’t count on only a wide array of useful tools and adjustable pricing packages from a popular Help Desk Software. Almost as significant as main features is a top-notch customer support. You want to ensure that in a situation where you have any questions about eStreamDesk Helpdesk or JIRA Service Desk, or you run into a problem, or maybe you’ll want to request a certain update or feature useful to your team you can rely on a responsive and helpful customer support. Examine if options such as phone support, tickets or live chat are available. What is more, it’s a big plus if you are able to benefit from individual training or at least an FAQ you can use.