Compare CA Service Desk Manager vs. eStreamDesk HelpdeskIf you’re experiencing a difficult time deciding on the best Help Desk Software product for your situation, try to compare the available software and discover which solution offers more benefits. For instance, here you can assess eStreamDesk Helpdesk (overall score: 6.7; user rating: 99%) vs. CA Service Desk Manager (overall score: 8.5; user rating: 99%) for their overall performance. It's also possible to see which one provides more features that you need or which has more flexible pricing plans for your current budget. Working with a clear table to compare their features will significantly boost the odds of obtaining the appropriate product for your company. Look closely at other aspects of the software such as ease-of-use, flexibility, scalability, and pricing options. Our experts made sure to prepare reviews of all popular Help Desk Software products offered out there, but among all the ones we reviewed these three caught our special attention: Samanage, Zendesk, Freshdesk.
CA Service Desk Manager is a software tool that offers a complete set of support and service functionalities including service requests, change, and configuration management.
Provides great experience for your helpdesk team across the customer relationship spectrum
|Acciona, Alaska Airlines, BDP International|
|List of Features|
List of Features
|English||English, China, Germany, India|
|Learn more about CA Service Desk Manager pricing||Learn more about eStreamDesk Helpdesk pricing|
| 520 Madison Avenue|
|45th Alexandrovska Ruse, 7000 Bulgaria|
Pricing is available on a quote basis. Contact CA Service Manager directly for more pricing details.
Here are the eStreamDesk cost details:
All accounts start with a 30-day free trial and continue as free or pay as you go plans. There are no sign up fees or long term contracts and no upfront costs. You pay only for what you use and you can change or cancel your plan any time.
You can select a plan from presets or fine-tune your custom plan specifications.
Freelancer: Free for 1 agent
Small business: $29/month
CA Service Manager offers integration with the following business systems and applications:
|Large Enterprises | Medium Business||Small Business | Large Enterprises | Medium Business | Freelancers|
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In the event you are still having doubts about which app will work best for your business it might be a good idea to analyze each service’s social metrics. Such metrics are usually a sign of how popular a given software is and how large is its online presence.For example, if you check eStreamDesk Helpdesk LinkedIn page you’ll learn that they are followed by 2 people. In case of CA Service Desk Manager the volume of followers on their LinkedIn page is 203514.