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Compare eQuip! Enterprise Asset Management System vs Vivantio Pro

What is better eQuip! Enterprise Asset Management System or Vivantio Pro? Examining products to find the best IT Asset Management Software need not be hard. On our review platform, it is possible to match eQuip! Enterprise Asset Management System and Vivantio Pro and immediately analyze their varying features. We allow you to examine their uniqe benefits, supported devices, customer support, prices, terms, and much more.

You can also examine their overall score (7.5 for eQuip! Enterprise Asset Management System vs. 8.4 for Vivantio Pro) and overall customer satisfaction level (100% for eQuip! Enterprise Asset Management System vs. 100% for Vivantio Pro). Take your time and compare your leading options and see which one is best for your company. Likewise, you must check the software vendor’s background; can you count on them and will they still be on the market in a few years time?

We are aware that not all people have enough time to try out a large number of different products, so we created a list of suggestions that you may find useful. Our top choices for the IT Asset Management Software category are: Salesforce Service Cloud, Infor EAM, ServiceNow Asset Management.

NOAWARDS
YET

SmartScore™

OUR SCORE 7.5

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Asset Inventory Management
  • Multiple Parameters Organization
  • Inventory Tracking
  • Customizable Asset Fields
  • Parent-Child Relations Support
  • Linked Assets Support
  • Multiple Assets Kits Tracking
  • Assembled Assets Building
  • Standard & Custom Searches
  • Contracts & Images Storage
  • Configurable Out-of-Box Workflows
  • Asset Chain Tracking
  • Property Pass & Hand Receipt Generation
  • Maintenance Schedules & Work Orders
  • Barcodes Support
  • RFID Tags Support
  • Low Energy Bluetooth Tags Support
  • Standard & Custom Reports
  • Integrations

Pricing Info

eQuip! Enterprise Asset Management System has four enterprise pricing option for SaaS, cloud-hosted, and on-premises deployment. The varying asset tiers and pricing models are outlined below for you to find one that is most suitable for your organization.

eQuip! Software as a Service – request enterprise pricing/annual subscription

  • 5,000 Assets
  • 7,500 Assets
  • 15,000 Assets
  • 25,000 Assets
  • Unlimited Assets
  • Form-Based Authentication
  • Single Sign-On with VPN (optional)
  • Firewall Protection
  • Collocation by Virtual Servers
  • Virtual Private Connection to Virtual Backup Servers
  • Shared Servers
  • Up to 100 Concurrent Users

eQuip! with Managed Hosting – Basic – request enterprise pricing/one-off payment

  • 25,000 Assets
  • 100,000 Assets
  • 250,000 Assets
  • Unlimited Assets
  • Form-Based Authentication
  • Single Sign-On with VPN (optional)
  • Firewall Protection
  • Collocation by Virtual Servers
  • Virtual Private Connection to Virtual Backup Servers
  • Hourly Database Backups
  • Dedicated Virtual Server
  • Up to 100 Concurrent Users

eQuip! with Managed Hosting – Single Tenant – request enterprise pricing/one-off payment

  • 25,000 Assets
  • 100,000 Assets
  • 250,000 Assets
  • Unlimited Assets
  • Form-Based Authentication
  • Single Sign-On with VPN (optional)
  • Firewall Protection
  • Encrypted Active & At Rest Data
  • Virtual Applications & Databases
  • Instant Failover Support
  • FEDRAMP Certified Cloud
  • Multiple Virtual Servers
  • 450-10,000 Concurrent Users

eQuip! without Managed Hosting – request enterprise pricing/one-off payment

  • 25,000 Assets
  • 100,000 Assets
  • 250,000 Assets
  • Unlimited Assets

The hosted versions of eQuip! require an annual fee for software maintenance and support.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

eQuip! Enterprise Asset Management System is able to integrate with ERP systems and IT discovery software.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A cost-effective and full-featured enterprise asset management software.

Company Email

sales@e-isg.com

Contact No.

Company's Address

E-ISG Asset Intelligence
3500 Boston St., Suite 316
Baltimore, MD
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.4

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $48

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Configurable ticket types
  • Service level milestones
  • Client asset and knowledge management
  • Custom forms and fields
  • Mobile edition
  • Task management
  • Customer SLA’s
  • Service automation
  • Reporting
  • Data tools
  • integration

Pricing Info

Vivantio Pro enterprise pricing model entails two pricing plans:

Vivantio Pro @ $48/month/user

  • Clients, Asset and knowledge management
  • Customs forms and fields
  • Mobile edition
  • Task management
  •  Customer SLA’s
  • Task management
  • Portal widget builder
  • Custom themes and designs
  • Ticket escalation
  • Schedules reports
  • Ticketing routing
  • Schedule events
  • Ticket triggers
  • Reporting
  • Data tools
  • Full API
  • Licensing and security

ITSM @ $72/month/user

  • Everything in Pro
  • Business units
  • Conditional custom forms and fields
  • Surveys
  • Roles and permissions
  • Ticket triggers
  • Custom web hooks
  • Data permissions
  • License pools

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Toshiba, Yodel, Tesco Mobile

Integrations

Vivantio Pro integrates with the following business systems and applications:

  • Bomgar
  • Webhooks
  • Windows Azure
  • Twilio Cloud Communication
  • Jira
  • Microsoft Outlook
  • Copperegg
  • WindowsServer Active Directory
  • Gmail
  • New Relic
  • SpiceWorks
  • Microsoft Exchange Server

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

An enterprise-class, modern IT service management platform for organizations in government, manufacturing, healthcare, retail, and financial service industries.

Company Email

Sales@vivantio.com

Company's Address

Vivantio,
31 St James Avenue
Boston, MA 02116
USA

Freshservice

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.4

User Satisfaction

CUSTOMER EXPERIENCE 97%

Pricing

free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Basic Ticketing
  • Self Service Portal
  • Knowledge Base
  • Intelligent Automation Tools
  • CMDB
  • SLA Management
  • Scheduler
  • Agent Collision
  • Service Catalog
  • Contract Management
  • Asset Reporting
  • Basic Reporting
  • Advanced Reporting
  • Enterprise Reporting
  • Portal Customization
  • Widgets
  • MSP Plugin
  • Unlimited Mailboxes
  • Custom Mailbox
  • Domain Mapping
  • IP Whitelisting
  • Time Tracking
  • Announcements
  • Satisfaction Surveys
  • Incident Management
  • Problem Management
  • Change Management
  • Release Management
  • Multiple Portal Languages
  • Multiple SLA Policies
  • Multiple Business Hours
  • Customizable Agent Roles
  • Priority Matrix
  • Round Robin
  • 1 Free Custom SSL
  • Integrated Game Mechanics

Pricing Info

Freshservice is available in four monthly plans that are billed annually. You can also try out a great free trial that allows you to test all the key features of the software first. You can start your free trial of Freshservice here.

The pricing plans available for the software are:

Sprout (Free up to 3 agents and 100 free assets):

  • Incident management
  • Knowledge base
  • Self-service portal
  • 100 end users

Blossom ($29/agent/month, plus purchase additional assets at 20 cents/asset/month):

  • All Sprout plan features
  • CMDB
  • Satisfaction surveys
  • Time tracking
  • Unlimited end users
  • Multiple helpdesk emails

Garden ($49/agent/month, purchase additional assets at 20 cents/asset/month):

  • All Blossom Plan features
  • Problem management
  • Change management
  • Custom roles

Estate ($79/agent/month, purchase additional assets at 20 cents/asset/month):

  • All Garden Plan features
  • Integrated game mechanics
  • Round robin assignment
  • Custom SSL and trusted IP
  • Service catalog

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

American National Bank, Battery Giant, Rubik

Integrations

Native Integrations

  • Facebook
  • Twitter
  • Salesforce
  • Sugar CRM
  • Capsule
  • FreshBooks
  • Atlassian Jira
  • Harvest
  • Google Apps
  • Google Calendar
  • Google Analytics
  • Google Contacts
  • Gmail Gadgets
  • Google Hangouts
  • Google Drive
  • LogMeIn Rescue
  • HelpOnClick
  • iContact
  • Zoho CRM
  • Snap Engage
  • Nimble
  • Shopify
  • FetchFlow
  • Knowlarity
  • MailChimp
  • Campaign Monitor
  • Highrise
  • Olark
  • Constant Contact
  • WorkFlowMax
  • SurveyMonkey
  • Dropbox
  • Screenr
  • PivotalTracker
  • Zapier
  • Batchbook
  • Amazon Web Services
  • Bomgar
  • Box

Third party Integrations

  • Userlike
  • Magento
  • Woo Themes
  • OneSky

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Freshservice allows IT admins to effectively track and manage the assets owned by their organizations.

Company Email

support@freshservice.com

Contact No.

Company's Address

311 California St.
San Francisco, CA, 94104
USA

It may not always be sufficient to simply compare eQuip! Enterprise Asset Management System and Vivantio Pro against one another. Even though specific functionalities, pricing and customer reviews are all important and should be taken into account when making a final choice, you should also pay attention to the recognition and awards claimed by every software. Very often a less known service may turn out to be a good choice that was a winner of many B2B awards such as our Great User Experience Award which reveals that regardless of smaller market presence it’s a worthy contender to the services that dominate the market.

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