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Compare IBM Emptoris vs SAP SRM

What is better IBM Emptoris or SAP SRM? Assessing products to get the best Procurement Software need not be difficult. On our review platform, we enable you to match IBM Emptoris and SAP SRM and immediately see their unique elements. We allow you to check their capabilities, supported devices, customer support, prices, terms, plus more.

It's also possible to assess their overall score (8.9 for IBM Emptoris vs. 9.5 for SAP SRM) and overall customer satisfaction level (100% for IBM Emptoris vs. 100% for SAP SRM). Devote time to compare your best options and determine which one is right for your company. You should also assess the software vendor’s credibility; can you count on them and will they still be operating a few years from now?

We are aware that not all companies have enough time to examine a wide range of different products, so we prepared a list of suggestions that you may find useful. Our top choices for the Contract Lifecycle Management Software category are: ManageEngine ServiceDesk, SAP Ariba, IBM Emptoris.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.9

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Contact Creation, Execution, and Discovery
  • Contract Renewals
  • Contract Renegotiation
  • Performance, Monitoring, and Analysis
  • Contract Management

Pricing Info

Emptoris Contract Management’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

No information available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Emptoris covers all stages of the contract lifecycle from creation, execution and discovery through renewals, renegotiation, and performance monitoring.

Company Email

netsupp@us.ibm.com

Contact No.

Company's Address

IBM Corporation
1 New Orchard Road
Armonk, NY 10504-1722
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 9.5

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Procure-to-Pay Optimization
  • Catalog Management
  • Self-Service Procurement
  • Plan-Driven Procurement
  • Services Procurement for Large, Complex Services
  • Operational and Centralized Sourcing
  • Centralized Contract Management
  • Operational Reporting
  • Workforce Mobility

Pricing Info

With SAP SRM, you license and pay for only the functionality and number of users that you require at any given time. Contact the company for enterprise pricing information and other product details.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

No information available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

SAP SRM provides you with innovative methods to coordinate your business processes with your key suppliers and make them more effective.

Company Email

sapnetwork@sap.com

Contact No.

Company's Address

3410 Hillview Ave.
Palo Alto, CA 94304
USA

ManageEngine ServiceDesk

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.7

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $10

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Multi language support coupled with smooth API integration
  • Solid Knowledge Base
  • Self Service Portal with password security
  • Modifiable help desk system
  • Service Level Agreements
  • Flexible ticket management
  • Mobile support compatibility with iPhone, iPad, and Android apps
  • Multiple channel support
  • Flexible out-of-the-box integrations with 3rd party apps
  • Easy & effective asset management
  • Effective incident and problem management

Pricing Info

ManageEngine ServiceDesk Plus offers plans that are priced based on the number of your technicians and administrators. If you have an IT asset management, you will for the number of nodes managed. You may also request a trial to test drive its features to help you choose a plan that works best for your business.

Standard (IT Help Desk)

  • Cloud
    • starts from $10/tech/month billed annually or $12/month billed monthly
    • Free for 2-5 techs and 250-500 nodes; starts from $115/month or $1,195/year – 10 techs and 500 nodes
  • On-Premise
    • starts from $120/tech billed annually
    • Free for 2-5 techs and 250-500 nodes; starts from $1,195/year – 10 techs and 500 nodes

Professional (IT Help Desk + Asset)

  • Cloud
    • starts from $21/tech/month billed annually or $23/month billed monthly
    • starts from $45/month or $495/year – 2 techs and 250 nodes
  • On-Premise
    • starts from $248/tech billed annually
    • starts from $495/year – 2 techs and 250 nodes

Enterprise (IT Help Desk + Asset + ITIL)

  • Cloud
    • starts from $50/tech/month billed annually or $58/month billed monthly
    • starts from $115/month or $1,195/year – 2 techs and 250 nodes
  • On-Premise
    • starts from $598/tech billed annually
    • starts from $1,195/year – 2 techs and 250 nodes

Add-ons

  • Service Catalog – $1,195/year available for Standard and Professional plans
  • Problem Management – $1,195/year available for the Professional plan only
  • Project Management – $1,195/year available for Standard and Professional plans

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Hallmark, Lufthansa, GE, Intel, Airbus

Integrations

ManageEngine Service Desk is designed to work with different add-ons and plug-ins to meet the varying needs of businesses from different industries. Here are some of the applications it can integrate with:

Add-Ons

  • Social IT
  • WAN RTT Monitor
  • 3D Datacenter Floor
  • Cisco

Plug-Ins

  • Oracle
  • Sybase
  • NCM
  • Cassandra
  • Windows Azure
  • NetFlow
  • SAP
  • Websphere
  • Amazon
  • Microsoft

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

ManageEngine ServiceDesk is an integrated help desk solution offering asset and project management built on the ITIL framework.

Company Email

support@servicedeskplus.com

Contact No.

Company's Address

Zoho Corporation
4141 Hacienda Drive
Pleasanton, CA 94588
USA

When you pick a product that you believe will be an actual asset for your business you shouldn’t just pay attention to what experts have to say about it. Very often individual experience with the software may be different, depending on your own goals and needs. That’s why in our reviews we also provide our User Satisfaction Rating for every solution to give you a reliable impression of how actual users of IBM Emptoris and SAP SRM evaluate their experience with the app. Our system is built around complex analysis of product mentions on other websites, social media as well as blogs, so you will receive a full and reliable picture of what other users think about each product. In this case IBM Emptoris got a total satisfaction rating at 100% while for SAP SRM 100% of users say they had an enjoyable experience with it.

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