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Compare IBM Emptoris vs Coupa

What is better IBM Emptoris or Coupa? Getting the right Contract Lifecycle Management Software product is as straightforward as assessing the solid and weaker functionalities and terms offered by IBM Emptoris and Coupa. Here you can also match their general scores: 8.9 for IBM Emptoris vs. 8.0 for Coupa. Or you can look at their general user satisfaction rating, 100% for IBM Emptoris vs. 98% for Coupa.

We suggest that you put some effort and review their specific functions and determine which one is the better alternative for your company. What’s more bear in mind to factor in your company’s or industry’s unique case, for example, a multilingual app for a global staff or a mobile version to help you work in the field.

If you have to quickly decide on the top Contract Lifecycle Management Software according to our experts we advise you check out one of these services: SAP Ariba, IBM Emptoris, ManageEngine ServiceDesk.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.9

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Contact Creation, Execution, and Discovery
  • Contract Renewals
  • Contract Renegotiation
  • Performance, Monitoring, and Analysis
  • Contract Management

Pricing Info

Emptoris Contract Management’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

No information available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Emptoris covers all stages of the contract lifecycle from creation, execution and discovery through renewals, renegotiation, and performance monitoring.

Company Email

netsupp@us.ibm.com

Contact No.

Company's Address

IBM Corporation
1 New Orchard Road
Armonk, NY 10504-1722
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Procurement
  • Invoicing
  • Expenses
  • Sourcing
  • Inventory
  • Contract Lifecycle Management
  • Budgeting
  • Analytics
  • Open Business Network
  • Supplier Information Management
  • Storefront

Pricing Info

Contact Coupa for enterprise pricing information and other product details. You can also submit a request for a live demo to see if the software is a perfect fit for your business.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Groupon, Concentrix, Staples, Avalon Health Care

Integrations

Coupa integrates with the following business systems and applications:

  • Adaptive Insights
  • ADP
  • Avalara
  • NetSuite
  • Cortex
  • DataDimension
  • Emptoris
  • Octa
  • Novatus
  • Right Scale
  • Scan One
  • Rosslyn Analytics
  • OneLogin
  • Salesforce
  • Nvoicepay
  • SnapLogic
  • Vertex

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Coupa provides a true suite of cloud applications for finance, including procurement, expense management and accounts payable.

Company Email

support@coupa.com

Contact No.

Company's Address

1855 S. Grant Street
San Mateo, CA 94402
USA

ManageEngine ServiceDesk

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.7

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $10

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Multi language support coupled with smooth API integration
  • Solid Knowledge Base
  • Self Service Portal with password security
  • Modifiable help desk system
  • Service Level Agreements
  • Flexible ticket management
  • Mobile support compatibility with iPhone, iPad, and Android apps
  • Multiple channel support
  • Flexible out-of-the-box integrations with 3rd party apps
  • Easy & effective asset management
  • Effective incident and problem management

Pricing Info

ManageEngine ServiceDesk Plus offers plans that are priced based on the number of your technicians and administrators. If you have an IT asset management, you will for the number of nodes managed. You may also request a trial to test drive its features to help you choose a plan that works best for your business.

Standard (IT Help Desk)

  • Cloud
    • starts from $10/tech/month billed annually or $12/month billed monthly
    • Free for 2-5 techs and 250-500 nodes; starts from $115/month or $1,195/year – 10 techs and 500 nodes
  • On-Premise
    • starts from $120/tech billed annually
    • Free for 2-5 techs and 250-500 nodes; starts from $1,195/year – 10 techs and 500 nodes

Professional (IT Help Desk + Asset)

  • Cloud
    • starts from $21/tech/month billed annually or $23/month billed monthly
    • starts from $45/month or $495/year – 2 techs and 250 nodes
  • On-Premise
    • starts from $248/tech billed annually
    • starts from $495/year – 2 techs and 250 nodes

Enterprise (IT Help Desk + Asset + ITIL)

  • Cloud
    • starts from $50/tech/month billed annually or $58/month billed monthly
    • starts from $115/month or $1,195/year – 2 techs and 250 nodes
  • On-Premise
    • starts from $598/tech billed annually
    • starts from $1,195/year – 2 techs and 250 nodes

Add-ons

  • Service Catalog – $1,195/year available for Standard and Professional plans
  • Problem Management – $1,195/year available for the Professional plan only
  • Project Management – $1,195/year available for Standard and Professional plans

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Hallmark, Lufthansa, GE, Intel, Airbus

Integrations

ManageEngine Service Desk is designed to work with different add-ons and plug-ins to meet the varying needs of businesses from different industries. Here are some of the applications it can integrate with:

Add-Ons

  • Social IT
  • WAN RTT Monitor
  • 3D Datacenter Floor
  • Cisco

Plug-Ins

  • Oracle
  • Sybase
  • NCM
  • Cassandra
  • Windows Azure
  • NetFlow
  • SAP
  • Websphere
  • Amazon
  • Microsoft

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

ManageEngine ServiceDesk is an integrated help desk solution offering asset and project management built on the ITIL framework.

Company Email

support@servicedeskplus.com

Contact No.

Company's Address

Zoho Corporation
4141 Hacienda Drive
Pleasanton, CA 94588
USA

You should pay attention to the fact that while both IBM Emptoris and Coupa may offer an outstanding range of features every app may be created for a different business size. If you are studying different apps you may want to focus on a business type they are catering to. Certain functionalities may scale up with no problem for large enterprises but if you own a small or mid-sized company it’s often better to avoid paying for advanced features that you may never use.

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