Compare ZupportDesk vs. EasyVista

If you wish to get a convenient way to decide which Help Desk Software product is better, our proprietary algorythm gives EasyVista a score of 7.8 and ZupportDesk a score of 8.0 for overall quality and performance. Furthermore, EasyVista is rated at 100%, while ZupportDesk is rated N/A% for their user satisfaction level. You can also evaluate their product details, such as functions, tools, options, plans, prices, and much more. Find out if the application can customize some of its funnels to guarantee it complements your own business processes. At this time, the most popular services in our Help Desk Software category are: Freshdesk, Samanage, Zendesk.
Product

ZupportDesk

VS

EasyVista

VS

ZupportDesk screenshot EasyVista screenshot
Pricing Page

Total Score

Our Score

8.0 ?

Our Score

7.8 ?

Client Experience

Client Experience

Client Experience

N/A% ?

Client Experience

100% ?

Pricing

Pricing

$8

by quote

Pricing Model

Pricing Model

Free | Monthly payment Quote-based
Detailed Review

Detailed Review

General Description

General Description

ZupportDesk is a powerful cloud-based help desk solution that helps your business provide better customer support.
EasyVista is a global leader in service management consumerization solutions for mid to large-sized enterprises.
Quick Links
Pricing Page

Pricing Page

Learn more about ZupportDesk pricing Learn more about EasyVista pricing
Languages Supported

Languages Supported

English English
Email Address

Email Address

info@zupportdesk.com
Types of Clients

Types of Clients

Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business
Contact No.

Contact No.

+1-888-415-0963 +1 (888) EZV ITSM
Pricing Info

Pricing Info

ZupportDesk offers three SMB and enterprise pricing packages for users to choose from.  Give the details a look, and select the best plan for your business.

Live Chat Packages:

Small Team – Free

  • 3 Users Max
  • 1 Widget
  • 30 Chats Per Month
  • 30 Day Chat History
  • Basic Widget Customization

Business – $10/month or $8/month (Annual Billing)

  • Unlimited Widgets
  • Unlimited Chats
  • Unlimited Chat History
  • Advanced Chat Customization
  • Widget Rebranding
  • Proactive Chat
  • Real-Time Dashboard
  • Triggers
  • Departments
  • Roles & Permissions
  • Analytical Reports
  • Unlimited Contacts
  • Rich Content Articles
  • Customizable Header & Footer

Support Tickets Packages:

Small Team – Free

  • 3 Users Max
  • 30 Tickets Per Month
  • 1 Inbox
  • 1 Workflow

Business – $15/month or $12/month (Annual Billing)

  • Unlimited Tickets
  • Unlimited Inboxes
  • Unlimited Workflows
  • Service Level Agreements (SLAs)
  • Facebook Integration
  • Real-Time Dashboard
  • Feedback Widget
  • Departments
  • Outbound Emails
  • Roles & Permissions
  • Analytical Reports
  • Unlimited Contacts
  • Rich Content Articles
  • Customizable Header & Footer

Pricing is available by quote only. Contact EasyVista directly for detailed pricing information.

Customer Support

Customer Support

Phone Live Support
Ticket Training
Phone
Ticket Training
Available Integrations

Available Integrations

ZupportDesk integrates with the following business systems and applications:

  • Facebook
  • Facebook Messenger
  • Twitter
  • WordPress
  • Shopify
  • Google Analytics

EasyVista offers integration with the following business systems and applications:

  • Bomgar
  • Nexthink
  • Single Sign-On
  • Cherwell Service Management
Prominent Customers

Prominent Customers

Covenant Health, Arkema, Auchan
OS Supported

OS Supported

Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows
Web-based
Features

Features

ZupportDesk FEATURES

  • Live Chat
  • Ticket Support
  • Knowledge Base
  • Contact Management
  • Customizable Chat Window
  • Real-Time Dashboard
  • Social Media Integrations
  • Proactive Visitor Engagement
  • Support Ticket Filters
  • Ticket Assignment and Tracking
  • Quick Search

EasyVista FEATURES

ITSM:
  • Event management
  • Incident management
  • Problem management
  • Change management
  • Release management
  • Service Request Management
  • Service Level Management
  • Knowledge management
  • Asset and Configurations Management
  • Availability Management
  • Capacity Management
  • Service Continuity Management
  • Service Portfolio Management
ITAM:
  • Asset management
  • Configuration Management
  • EasyVista Discovery
ITFM:
  • Renewals management
  • Invoice Management
  • Management of investment requests
  • Logistic
  • Tax management
Company's Address

Company's Address

Zupportdesk
Torshamnsgatan 28 A,
164 40 Kista,
Sweden
3 Columbus Circle
15th Floor, Suite 1532
New York, NY 10019
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Popular Alternatives

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QUICK LINKS

QUICK LINKS

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When you pick a software that you think will be an actual asset for your team you shouldn’t only pay attention to what reviewers have to say about it. Very often personal experience with the app will vary, depending on specific goals and requirements. That’s why in our reviews we also offer our User Satisfaction Rating for every service to give you a quick overview of how real users of EasyVista and ZupportDesk rate their experience with the product. Our system is based on complex analysis of product mentions on other websites, social media as well as blogs, so you will receive a complete and credible overview of what other users think about every app. In this example EasyVista got a total satisfaction rating at 100% while for ZupportDesk N/A% of people say they had an enjoyable experience with it.