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Compare EasyVista vs NetZoom

What is better EasyVista or NetZoom? It’s a good idea to use our scoring system to give you a general idea which IT Asset Management Software product is more suitable for your business. For overall product quality, EasyVista received 7.8 points, while NetZoom earned 7.3 points. At the same time, for user satisfaction, EasyVista scored 100%, while NetZoom scored N/A%.

Information regarding their features, tools, supported platforms, customer support, etc. are provided below to help you get a more precise analysis. Don’t forget to choose only the features that you need to avoid wasting resources for tools which are redundant.

Currently, the best services in our Help Desk Software category are: Freshdesk, Salesforce Essentials, Salesforce Service Cloud.

NOAWARDS
YET

SmartScore™

OUR SCORE 7.8

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

ITSM:

  • Event management
  • Incident management
  • Problem management
  • Change management
  • Release management
  • Service Request Management
  • Service Level Management
  • Knowledge management
  • Asset and Configurations Management
  • Availability Management
  • Capacity Management
  • Service Continuity Management
  • Service Portfolio Management

ITAM:

  • Asset management
  • Configuration Management
  • EasyVista Discovery

ITFM:

  • Renewals management
  • Invoice Management
  • Management of investment requests
  • Logistic
  • Tax management

Pricing Info

Pricing is available by quote only. Contact EasyVista directly for detailed pricing information.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Covenant Health, Arkema, Auchan

Integrations

EasyVista offers integration with the following business systems and applications:

  • Bomgar
  • Nexthink
  • Single Sign-On
  • Cherwell Service Management

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

EasyVista is a global leader in service management consumerization solutions for mid to large-sized enterprises.

Company Email

Contact No.

Company's Address

3 Columbus Circle
15th Floor, Suite 1532
New York, NY 10019

NOAWARDS
YET

SmartScore™

OUR SCORE 7.3

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $700

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Site Floor Layouts
  • Model Data Center & Rack Elevations
  • Rack Top & Zero-U Mounting
  • Data Center Assets Search
  • Real-Life Device Configuration
  • Double-Height Slots
  • Asset Management by Tenant/Department
  • Customizable Data Properties
  • Formula Builder
  • Excel Spreadsheets Import
  • Visio Diagrams Import
  • Device Log
  • Watermarks
  • Connectivity
  • Custom Reports
  • Labels
  • Dashboards
  • Agentless Discovery & Monitoring
  • Inventory Collection & Audit
  • Role-Based Authorization

Pricing Info

NetZoom – starts at $700.00/user/year

  • Single User
  • 50 Racks & Cabinets
  • Asset Management & Rack Elevations
  • Configure Devices with Cards & Modules
  • Port Connectivity Management
  • Agentless Device Discovery
  • Auto-Diagram Rack Elevations in Visio
  • NetZoom Visio Stencils

NetZoom Pro – starts at $950.00/user/year

  • All NetZoom Features
  • Multi-User & Collaboration Support
  • 50 Racks & Cabinets per User
  • Dashboards & Advanced Reporting
  • Inventory Collection & Audit
  • Mobile App

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

JPMorgan Chase &Co., Rolex, US Navy

Integrations

NetZoom integrates with Microsoft Visio. For details, contact support.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A data center asset management software with on-premises and SaaS deployment options.

Company Email

sales@netzoom.com

Contact No.

Company's Address

Altima Technologies
2300 Cabot Dr #535
Lisle, IL 60532
USA

Freshdesk

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.8

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Email to Ticket Conversion
  • Multiple Service Level Agreement policies
  • Automations – Ticket routing, scenario automations
  • Knowledge Base
  • Self Service Portal
  • Multi-channel support, including Facebook & Twitter
  • Multi-product/multi-brand Support
  • Community Portal with Idea Management & Voting
  • Leaderboard & gamification
  • Integrations: Freshbooks, Google Apps, Harvest, CapsuleCRM
  • Multi-language & multi-time zone support
  • Satisfaction Surveys

Pricing Info

Freshdesk offers a free app and four price points for various business sizes. All plans include 24/7 email support and 24/5 phone support. You can easily sign up for Freshdesk free trial here. You can find more details about Freshdesk pricing here.

Sprout (free, unlimited agents):

  • Access to App Gallery
  • Email Channel
  • Knowledge Base
  • Standard Phone Channel
  • Basic Social Channel

Blossom –  $19 per agent/month (yearly) or $25 (monthly)

  • Sprout inclusions
  • Advanced Social Channel
  • Custom Domain Mapping
  • Satisfaction Surveys
  • Time Tracking
  • Custom Apps

Garden – $35 per agent/month (yearly) or $44 (monthly)

  • Blossom inclusions
  • Multilingual Helpdesk
  • Live Chat Channel
  • Ticket Templates
  • Community Forums
  • Scheduled Reports

Estate – $49 per agent/month (yearly) or $59 (monthly)

  • Multiple Products
  • Garden inclusions
  • Portal Customization
  • Custom Agent Roles
  • Shared Ownership
  • Enterprise Reports

Forest – $89 per agent/month (yearly) or $99 (monthly)

  • Estate inclusions
  • Advanced Phone Channel
  • Custom Email Servers
  • EU Data Center
  • IP Whitelisting

*annual subscription

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Honda, 3M, Hugo Boss, Petronas, Sony Pictures, University of Pennsylvania, Unicef

Integrations

Freshdesk offers out-of-the-box integrations with a wide range of popular business applications such as CRM systems, invoicing tools, and eCommerce solutions, among others. Freshdesk is tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail. These integrations enable a slew of additional capabilities including the ability to schedule customer calls, attach large files to tickets, and much more. Some of the other integrations include Box, Campaign Monitor, Dropbox, Freshbooks, Jiira, LogMeIn, Mailchimp, Slack, Shopify, Salesforce, SurveyMonkey, Xero and Zapier.

Freshdesk also integrates with the following applications:

  • Facebook
  • Twitter
  • SugarCRM
  • Capsule
  • Harvest
  • Gmail Gadgets
  • Google tools
  • HelpOnClick
  • Snap Engage
  • iContact
  • Zoho CRM
  • Nimble
  • FetchFlow
  • Knowlarity
  • Highrise
  • Olark
  • Constant Check
  • Userlike
  • Magento
  • Woo Themes
  • OneSky
  • FreshPlugs
  • RESTful API

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Freshdesk is the winner of our Best Help Desk Software Award for 2017 and an efficient and reliable help desk solution. It includes a great free trial plan.

Company Email

support@freshdesk.com

Contact No.

Company's Address

311 California street,
San Francisco, CA 94104

The apps analyzed on this page are merely a sliver of our full IT Asset Management Software category and you should keep in mind that there might be more reliable solutions available. If you would like to ensure you make the wisest choice for your team we strongly suggest that you compare more software first. You may also want to consult our top 10 IT Asset Management Software list to find out which products are currently the best ones and dominate the market.

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