Compare FreshBooks vs. DocuSign

It’s a good idea to use our scoring system to give you a general idea which Accounting & Finance product is better for your business. For overall product quality, DocuSign earned 8.6 points, while FreshBooks earned 9.8 points. At the same time, for user satisfaction, DocuSign scored 98%, while FreshBooks scored 99%. Details about their unique elements, tools, supported platforms, customer support, etc. are given below to give you a more correct review. Keep in mind to choose only the features that you need to avoid wasting resources for functions which are redundant. At the moment, the leading products in our E-Signature Software category are: e-SignLive, Adobe eSign Services, DocuSign.
Software

FreshBooks

VS

DocuSign

VS

FreshBooks screenshot DocuSign screenshot
Pricing Page

Our Score

Our Score

9.8 ?

Our Score

8.6 ?

Customer Experience

Customer Experience

Customer Experience

99% ?

Customer Experience

98% ?

Pricing

Pricing

$15

$10

Pricing Model

Pricing Model

Monthly payment | Annual Subscription Monthly payment | Annual Subscription
Detailed Review

Detailed Review

Overview

Overview

Winner of 2016 Best Accounting Software Award. One of the best cloud accounting solutions for small business that makes billing easy and effective.
DocuSign empowers more than 225,000 companies in 188 countries to send, sign, and manage documents anytime, anywhere, on any device.
Useful Links
Available Features

Available Features

FreshBooks FEATURES

Online Invoicing
  • Customizing your invoice
  • Tracking Invoice Views
  • Puting Business on Auto-Pilot
  • Getting paid with deposits
  • Getting paid with credit cards
  • Customizing due dates
  • Quick discounts
  • Estimates
  • Online Payments
  • Late Payment Fees
  • Recurring Invoices & Auto Payment
  • Multi Currency & Multi Language
  • Client Portal
  • Late Payment Reminders
  • Sales Taxes
  • Client Credit
  • Track Offline Payments
  • Send Emails or Snail Mail
  • Automated Tax Circulations
  • Invoice Previews
  • Knowing when the customer has seen the invoice
Expense Tracking
  • Automatic expense import
  • Snaps
  • Tracking spending per project
  • Remember vendors
  • Tax friendly categories
  • Easy-to-read categorization
  • Attach receipts (PDF or Image)
  • Expense Report Filters
  • File import
  • Recurring Expenses
  • Assign & Rebill Expenses
Time Tracking
  • Timer
  • Team timesheets
  • Clear breakdown of the day
  • Tracking against clients and projects
  • Detailed Time entry notes
  • Automated bills for tracked hours per project
  • Project Managers
  • Track Unbilled Time
  • Different Rates for each Project
  • Generate Invoices
Projects
  • Sharing images and files
  • Collaborating with clients, contractors, and employees
  • Project due dates
  • Centralized conversations
  • Current Project overviews
Payments
  • MasterCard, Visa, and American Express
  • Quick bank deposits
  • Automatically recorded payments
  • Fees recorded as expenses
  • Single-click setup
  • Safe & secure
  • Simple payment experience
Accounting Reports & Taxes
  • Accounts Aging
  • Profit & Loss
  • Balance Sheet
  • Expense Reports
  • Item Sales
  • Sales Tax
  • Export to CSV or Excel
  • Invoice Details Reports
  • Accounts Aging Reports
  • Filters for report customization
  • Summary of outstanding revenue
  • Clear spending breakdowns

DocuSign FEATURES

  • Collaboration/Markup
  • PowerForms
  • CC Anywhere (Carbon Copy)
  • Email to Signature
  • Agent Role
  • Biometric Phone Authentication
  • Dynamic Forms
  • Designed for Mobile
  • ESIGN compliant, Certificate of Completion, Audit trail
  • Advance Correct
Prominent Clients

Prominent Clients

Chocosol, Giant Robot Engine, InfluAds, Mimic Interactive HP. Misys, Special Olympics
Integrations

Integrations

FreshBooks integrates with the following business systems and applications:

  • Google Apps for Work
  • Gusto
  • OneSaas
  • Shopify
  • Stripe
  • Capsule
  • Acuity Scheduling
  • Partial.ly
  • hurdlr
  • You don’t need a CRM!
  • Yalla
  • 123 Form Builder
  • Revamp CRM
  • EazyBI
  • FUNDBOX
  • Zapier
  • HubSpot
  • Braintree
  • Solve
  • Zendesk
  • LiveChat
  • Automatic
  • MileIQ
  • ReceiptBank
  • Xpenditure
  • Wufoo
  • MailChimp
  • Authorize.net
  • PayPal
  • PAYMENTEVOLUTION
  • Basecamp
  • Citrix Podio
  • Bidsketch
  • Proposify
  • Blacktimer
  • Chrometa
  • ChronoMate
  • Hours
  • toggl
  • Avalara TrustFile
  • RightSignature

DocuSign integrates with the following business systems and applications:

  • Microsoft
  • Salesforce
  • Apple
  • NetSuite
  • Google
  • Agiloft
  • Agilewords
  • AIRLIFT
  • Akcelerant
  • Alfresco
  • Selectica
  • SharedHR
  • SnapLogic
  • SharePoint
  • TalentWise
  • SpringCM
  • Box
  • Centrify
  • ConvergeHub
  • DocCentral
  • Conga Composer
  • IBM SmartCloud
Contact Phone

Contact Phone

+1-866-303-6061 1-877-720-2040
Types of Customers

Types of Customers

Small Business | Freelancers Small Business | Large Enterprises | Medium Business | Freelancers
Company Email

Company Email

info@freshbooks.com
Languages Supported

Languages Supported

USA, UK, Canada, International, China, Germany, India, Japan, Spain, France, Russia, Italy, Dutch, Portugal, Polish, Turkish, Swedish USA, UK, Canada, China, Germany, India, Japan
Pricing Info

Pricing Info

FreshBooks offers a flexible SMB and enterprise pricing scheme where plans are tailored to suit the needs of every business or small accounting team. What is more, the company offers a 30-day free trial where you can examine the features prior to choosing the most suitable plan. The difference between plans depends on the number of active clients you intend to bill, while functionalities remain the same allowing you to:

  • Customize and send unlimited invoices
  • Invoice status tracking and updates
  • Automatic late payment reminders and fees
  • Easily accept online credit card payments
  • Easily add and categorize expenses
  • Track your time by project and clients
  • Clear and simple reports and dashboards
  • Work on any device – computer, tablet or mobile
  • Data that’s 100% secured and automatically backed up

These are the pricing details for each available plan:

Lite – $15/month

  • Bill up to 5 active clients

Plus – $25/month

  • Bill up to 50 active clients

Premium – $50/month

  • Bill up to 500 active clients

Note that the company also offers discounts for annual payment.

DocuSign offers several product packages that cater to every business size and budget. A free trial option is also available.

Individual Plan – $10/month (paid annually)

  • Send documents for signature: 5/Month
  • Single user only

Professional Plan – $20/month/user (paid annually)

  • Send documents for signature: 10/month
  • Custom branding
  • Reusable templates

Business Plan – $30/month/user (paid annually)

  • All Professional features
  • Send documents for signature: unlimited
  • Recipient types
  • Form and field validation
  • Signer attachments
  • Collaborative fields

Business Premium Plan – $30/month/user (paid annually)

  • All Business features
  • Bulk send
  • Power forms

Enterprise Plan – Contact for Pricing information

  • Complete and customizable option
  • 10 or more users
  • Account manager
  • Premium support plans available
  • Offline sending and signing
  • Custom API integration
  • Single sign-on
  • Multiple brands
Vendor's Address

Vendor's Address

35 Golden Avenue, Suite 105
Toronto, ON M6R 2J5
Canada
221 Main St.
Suite 1000
San Francisco, CA 94105
OS Supported

OS Supported

Windows
Android
iPhone/iPad
Mac
Web-based
Windows
Android
iPhone/iPad
Mac
Web-based
Pricing Page

Pricing Page

Learn more about FreshBooks pricing Learn more about DocuSign pricing
Types of Support

Types of Support

Phone Live Support
Ticket Training
Phone
Ticket Training
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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It may not always be sufficient to simply compare DocuSign and FreshBooks against one another. Even though reliable features, pricing plans and customer reviews are all important and should be included when making a final choice, you should also check out the recognition and awards won by every service. Very often a less popular software may turn out to be a great choice that was a winner of many SaaS awards such as our Experts’ Choice Award which shows that despite smaller market popularity it’s a worthy rival to the services that rule the market.