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Compare Document360 vs Bloomfire

What is better Document360 or Bloomfire? If you want to get a convenient way to learn which Knowledge Management Software product is better, our exclusive method gives Document360 a score of 8.8 and Bloomfire a score of 9.0 for total quality and performance. At the same time, Document360 is rated at 97%, while Bloomfire is rated 100% for their user satisfaction level.

You can also evaluate their product details, such as modules, tools, options, plans, pricing, and much more. See if the application lets you to customize a few of its workflows to make sure the software complements your own business procedures.

Those of you who don't have much time or want a Knowledge Management Software advice from our experts may want to examine these top choices for the current year: Inkling Knowledge, Remedy Knowledge Management, ServiceNow Knowledge Management.

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SmartScore™

OUR SCORE 8.8

User Satisfaction

CUSTOMER EXPERIENCE 97%

Pricing

Starting from $49

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Team Accounts
  • Documentation Version
  • Backup & Restore
  • Analytics
  • Team Auditing
  • Storage
  • E-mail Notification Channels
  • Unlimited Articles
  • Unlimited Article Revisions
  • Unlimited Public Readers
  • Landing Page
  • Site Domain
  • API access
  • Custom Javascripts / CSS / Tags
  • Custom Footer Navigation
  • In-App Assistant
  • Integration
  • Article Redirect Rules
  • Private Documentation
  • Reader Accounts
  • Custom Roles
  • Yearly PO & Invoicing available
  • White Label
  • IP Restriction

Pricing Info

Document360 has Startup, Business, and Enterprise plans that you can choose from, which are all available on a monthly or yearly billing options.

Startup – $49/project/month billed annually ($59 if billed per month)

  • 2 Team Accounts
  • 3 Documentation Versions
  • Backup & Restore (1 day)
  • Analytics (30 days)
  • Team Auditing (7 days)
  • Storage (5 GB)
  • E-mail Notification Channels
  • Unlimited Articles
  • Unlimited Article Revisions
  • Unlimited Public Readers
  • Landing Page
  • Site Domain (with SSL)

Business – $99/project/month billed annually ($119 if billed per month)

  • 5 Team Accounts
  • 5 Documentation Versions
  • Backup & Restore (30 days)
  • Analytics (90 days)
  • Team Auditing (30 days)
  • Storage (25 GB)
  • Premium Notification Channels
  • API Access (2 Tokens)
  • Custom Javascripts / CSS / Tags
  • Custom Footer Navigation
  • In-App Assistant
  • Integration
  • Article Redirect Rules
  • Private Documentation
  • 250 Reader Accounts

Enterprise- $249//project/month billed annually ($299 if billed per month)

  • 25 Team Accounts
  • Unlimited Documentation Versions
  • Backup & Restore (90 days)
  • Analytics (180 days)
  • Team Auditing (180 days)
  • Storage (100 GB)
  • API Access (5 Tokens)
  • Custom Roles
  • Security/Reader Groups
  • Yearly PO & Invoicing available
  • White Label
  • IP Restriction

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Microsoft, Stackify, monday.com

Integrations

Document360 can be integrated with the following third-party applications:

  • Intercom
  • Olark
  • Disqus
  • Google Analytics
  • Segment
  • Teams
  • Slack
  • Webhook
  • Freshdesk
  • Zendesk
  • Intercom

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A self-service knowledge base and content management software

Company Email

support@document360.io

Contact No.

Company's Address

SmartScore™

OUR SCORE 9.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $899

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • “Your Feed” brings you relevant content
  • Analytics and reports
  • API and single sign-on
  • Authoring tools
  • Customizable
  • Effortless content organization
  • Email and in-app notifications
  • Gamification
  • Mobile apps (Android, iPhone)
  • Multimedia content sharing
  • Role-based management, content moderation
  • Salesforce and Google Apps integration
  • Supports video, modules, presentations and more
  • Unlimited groups and sub-communities

Pricing Info

Bloomfire pricing scales with your business. Plan starts at $899/mo for up to 50 users.

Basic – $899/mo – 50 users

  • AI-Driven Search & Suggest
  • Auto-Tagging Content
  • Content Reporting & Analytics
  • Usage Reporting & Analytics
  • Newsletter
  • Standard Support

Growth – $1149 – 50+ users

  • All Features from Basic
  • Groups
  • API Access
  • SSO
  • Standard Support

Enterprise – By quote

  • All Features from Growth
  • Multiple Communities
  • News Hub
  • Public Content
  • Whitelabel URL
  • Zendesk Integration
  • Salesforce Integration

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Domino's Pizza, Etsy, OgilvyOne Worldwide

Integrations

Bloomfire integrates with the following third-party systems:

  • Salesforce
  • Zendesk
  • Chrome
  • Box
  • Dropbox
  • Google Drive
  • OneDrive
  • LinkedIn
  • Tableau
  • Power BI
  • Azure
  • Active Directory

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

An enterprise knowledge and collaboration platform that taps the collective wisdom of your employees or customers.

Company Email

info@bloomfire.com

Contact No.

Company's Address

Bloomfire, Inc., 1717 W 6th St. #100
Austin, TX 78703
USA

In the event you continue having doubts about which solution will perform best for your business it may be a good idea to take a look at each service’s social metrics. These metrics are usually a sign of how popular a given software is and how wide is its online presence. For example Document360 Twitter profile has currently 464 followers. At the same time Bloomfire Twitter is followed by 7504 users.

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