Compare ProProfs Knowledge Base vs. Docebo

If you need a competent Learning Management System product for your company you have to make time to compare various solutions. It doesn’t have to be tricky, and can be as quick as matching their functionalities in a table like the one below. You will also get a quick idea how each product performs. As an example, on this page you can check Docebo’s overall score of 9.4 and compare it against ProProfs Knowledge Base’s score of 8.5; or Docebo’s user satisfaction level at 100% versus ProProfs Knowledge Base’s 100% satisfaction score. The comparison can help you identify the pros and cons of each service, and decide which fits you requirements better. On top of the main features, the solution that is easy to understand and use is always the better option. Our team put a lot of effort to review all popular Customer Support Software solutions offered on the market, but among all the ones we reviewed these three deserved our special attention: Zendesk, Freshdesk, Samanage.
Comparison

ProProfs Knowledge Base

VS

Docebo

VS

ProProfs Knowledge Base screenshot Docebo screenshot
Pricing Details

Score

Our Score

8.5 ?

Our Score

9.4 ?

Client Satisfaction

Client Satisfaction

Client Satisfaction

100% ?

Client Satisfaction

100% ?

Price

Price

$9

By quote

Pricing Model

Pricing Model

Free | Monthly payment | Annual Subscription Monthly payment | Annual Subscription | Quote-based
Complete Review

Complete Review

General Description

General Description

ProProfs Knowledge Base is a robust, comprehensive online knowledge management solution to manage and distribute employee and organizational knowledge.
Docebo is a reliable software solution that allows you to easily manage the training of your employees, partners, and customers worldwide.
Software Details

Software Details

ProProfs Knowledge Base is a powerful online knowledge management solution designed to enable HR professionals, trainers and top management of a company to effectively manage and dispense employee and organizational knowledge. ProProfs Knowledge Base is ideal for businesses in search of an effective platform that maximizes it’s organization’s collective knowledge and experience as well as enhance accessibility to customer service and FAQs. The software is built with a highly searchable and centralized knowledge base that is compatible with all kinds of files and documents and can be deployed on multiple devices and platforms.
Docebo is among the world’s top-ranked SaaS e-learning solutions suppliers and the most comprehensive systems for training management. It received our Great User Experience Software Award for 2017. Delivered for global users in more than 30 languages, Docebo offers a mobile-ready, off-the-shelf and fully integrated solution that is really scalable. Some of the world’s most respected companies select Docebo to achieve operational efficiency. Docebo is a powerful and extendable learning management system that brings to the market a pure SaaS solution including the choice to activate an Enterprise Cloud Solution (ECS) App which allows the LMS to operate on a dedicated Cloud instance. It offers an easy to use, one-page Web App to manage, deliver and supervise E-learning activities. The application allows businesses of all sizes to utilize a cheap and features-rich tablet-ready Learning Management System. At present, Docebo supervises over 300,000 users in distance learning ventures. You can also read our detailed review of Docebo where we thoroughly discuss its strenghts, weaknesses and benefits it can bring to your company.
Quick Links
Customer Support

Customer Support

Phone Live Support
Ticket Training
Phone
Ticket Training
Company's Address

Company's Address

6800 Altamor Drive,
Los Angeles, CA 90045, USA
Toledo 156 Naples, Italy 80132 Italy
Contact No.

Contact No.

(855) 776-7763 +39.039.2323286
List of Features

List of Features

ProProfs Knowledge Base FEATURES

  • Create online FAQs & more
  • Upload articles, videos & more
  • Brand with your logo and colors
  • Publish site as a PDF
  • Nothing to install or maintain
  • View on all devices & browsers
  • Authenticate users with SSO
  • Highly searchable FAQ
  • Restrict access & user roles
  • Create private knowledgebases
  • Integrate with Google Analytics
  • Gather feedback from users

Docebo FEATURES

  • Academic / Education
  • AICC / SCORM Compliant
  • Asynchronous Learning
  • Blended Learning
  • Certification Management
  • Classroom Management
  • Corporate / Business
  • eCommerce
  • Gamification
  • Live / Video Conferencing
  • Mobile Learning
  • Social Learning
  • Synchronous Learning
  • Testing / Assessments
  • Tin Can AP
Available Integrations

Available Integrations

ProProfs Knowledge Base supports integration with the following business systems and applications:

  • Zendesk
  • Desk.com
  • Freshdesk
  • Google Analytics
  • Google Fonts
  • Google Translate
  • LiveChat
  • Olark
  • SnapEngage
  • Wufoo
  • Tidio Chat
  • Gamification App
  • SalesForce
  • Blog App
  • Enterprise Cloud Solution
  • ILT-Classroom
  • Twitter
  • Facebook
  • LinkedIn
  • Google Apps
  • E-Commerce
  • WordPress
  • Google Analytics
  • Custom Domain
  • Vivocha
  • Big Blue Button
  • Adobe Connect
  • Cisco WebEx
  • GoToMeeting
  • OnSync
  • TeleSkill
  • Joomla! 2.5
  • Joomla! 3.X
  • White label
  • Drupal
  • Salesforce CRM
  • Optimizely
  • Zendesk
  • Shopify
  • Stripe
  • LDAP
  • OKTA
  • SAML 2.0/ADFS
  • Adobe Connect
  • BigBlueButton
  • GoToTraining
  • GoToWebinar
  • SkyMeeting
  • OnSync
  • WebEx
  • Elucidat
  • Gmail
Languages Supported

Languages Supported

English English, Chinese, German, Hindi, Japanese, Spanish, French, Russian, Italian, Dutch, Portugese, Polish, Swedish
Popular Customers

Popular Customers

Sony, Dell, Cisco, Harvard University, Yale University Accenture, Clarizen, AON, Volksbank, Krispy Kreme
Cost Details

Cost Details

ProProfs Knowledge Base offers two packages – Business and Enterprise. Prices vary mainly based on the number of pages users get when they create their own knowledge base. Customers can also opt for monthly or annual billing.

Business

  • Unlimited Authors, Sites & Users
  • Integrations
  • Single Sign-On
  • Email and Phone Support
  • 20 Pages – Free
  • 40 Pages – $9/month (monthly) or $18/month (annually)
  • 100 Pages – $40/month (monthly) or $36/month (annually)
  • 200 Pages – $80/month (monthly) or $73/month (annually)
  • 500 Pages – $150/month (monthly) or $137/month (annually)
  • 1,000 Pages – $300/month (monthly) or $274/month (annually)
  • 2,000 Pages – $500/month (monthly) or $458/month (annually)
  • 5,000 Pages – $700/month (monthly) or $641/month (annually)
  • 10,000 Pages – $1,000/month (monthly) or $916/month (annually)

Enterprise

  • All Business Plan Features
  • White Label
  • Merge Tags
  • Workflow Approvals
  • Tooltips, Lightboxes & Pop-ups
  • Enterprise Security
  • Vault
  • Premium Support
  • 20 Pages – $10/month (monthly) or $9/month (annually)
  • 40 Pages – $20/month (monthly) or $18/month (annually)
  • 100 Pages – $50/month (monthly) or $45/month (annually)
  • 200 Pages – $100/month (monthly) or $91/month (annually)
  • 500 Pages – $170/month (monthly) or $155/month (annually)
  • 1,000 Pages – $350/month (monthly) or $320/month (annually)
  • 2,000 Pages – $600/month (monthly) or $549/month (annually)
  • 5,000 Pages – $900/month (monthly) or $824/month (annually)
  • 10,000 Pages – $1,300/month (monthly) or $1,191/month (annually)

Docebo offers a 14-day free trial plan that allows you to test all the key features of the app. Three tiers are available to choose from based on the scale of your business and threshold of users. Here are the available subscription options:

Starter – By quote

  • Up to 100 active users
  • Unlimited Storage
  • Unlimited Courses
  • Unlimited Admins
  • Unlimited Bandwidth
  • Content Marketplace
  • HTTPS
  • Mobile

Advanced – By quote

  • Up to 300 active users
  • Training included for onboarding
  • Unlimited Storage
  • Unlimited Courses
  • Unlimited Admins
  • Unlimited Bandwidth
  • Content Marketplace
  • HTTPS
  • Mobile

Enterprise – By quote

  • Custom number of users
  • Gold or Platinum onboarding package
  • All features of Advanced Plan
  • Increased SLAs
  • Designated Implementation Specialist
  • Designated Customer Success Management
  • Audit Trail & 21 CFR Part 11
  • Advanced SSO (SAML/ADFS/OKTA/LDAP)
  • Optional features include Phone Support for Administrators, Sandbox for Testing and Release Preview, Extended Enterprise (Multidomain), Salesforce Integration, Coach & Share (Social Learning) and Perform (Skills & Competencies)

Docebo’s pricing information is only available upon a quote request. Contacting the vendor for a custom quote is required.

Types of Clients

Types of Clients

Small Business | Large Enterprises | Medium Business | Freelancers Large Enterprises | Medium Business
Pricing Details

Pricing Details

Learn more about ProProfs Knowledge Base pricing Learn more about Docebo pricing
Devices Supported

Devices Supported

Windows
Linux
iPhone/iPad
Mac
Web-based
Windows Mobile
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Vendor Email

Vendor Email

support@proprofs.com jacopo.mauri@docebo.com
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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When you select a solution that you believe will be an actual asset for your business you shouldn’t only focus on what professionals have to say about it. Quite frequently individual experience with the product will vary, depending on specific goals and work processes. This is why in our reviews we also offer our User Satisfaction Rating for each app to give you an immediate impression of how actual users of Docebo and ProProfs Knowledge Base rate their contact with the product. Our algorithm is built around complex analysis of product appearances on other sites, social networks as well as blogs, so you are going to receive a comprehensive and credible picture of what other clients think about each product. In this case Docebo got a total satisfaction rating at 100% while for ProProfs Knowledge Base 100% of users express they had a positive experience with it.