Dixa
vsServiceGuru
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Phone, Chat, and Email
- Call center
- Contact center
- VoIP for business
- Built-in CRM
- Call distribution and routing
- Reporting and analytics
- Team management
- Customer feedback
- Integrations
Pricing Info
Pricing Info
Dixa offers a simple enterprise pricing structure with five plans:
Essentials @ $15 (billed annually) /agent/month or $19/agent/month billed monthly
- A single interface for all channels
- Shopify, Magento, and more integrations
- Real-time analytics
- Up to 5 agents
Pro (Chat and email) @ $29 (billed annually) /agent/month or $35/agent/month billed monthly
- Everything in Essentials
- Prioritize email and chats with quick responses
- Quickly answer emails and chats with quick responses
- Customize to your company branding
- Up to 50 agents
Pro (Chat) @ $29 (billed annually) /agent/month or $35/agent/month billed monthly
- All essential features
- Automatic call distribution with IVR
- Cal recording, voicemail, and callback
- Internal calls, forwards & transfer calls, barge in
- Up to 50 agents
Pro (Chat, Phone, and Email) @ $49 (billed annually) /agent/month or $59/agent/month billed monthly
- Everything in essentials
- Powerful cross-channel routing
- prioritize the most important conversation
- Availability on all channels
- Up to 50 agents
Enterprise (Phone, Chat, and Email) @ $89 (billed annually) /agent/month or $99/agent/month billed monthly
- All Pro features
- Dedicated customer success manager
- training
- access to a direct line to the product team
- Up to 50 agents
A free demo is available.
Integrations
Integrations
Dixa integrates with the following applications
- Shopify
- Magento
- Web Hooks
- Podio
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
British Corner Shop, Interflora, Vital Choice
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An easy-to-use, cloud-based customer service software for customer-facing teams, full-fledged contact centers, call centers, and small businesses.
Company Email
hello@dixa.com
Contact No.
Company's Address
Dixa,
Njalsgade 23C
2300 Copenhagen
Denmark
Dixa Comparisons
Popular Dixa Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Customized Attributes
- Measure and Store
- Easy Setup
- Build Contact List
- Robust Reporting
- Private Reviews
- White Label
- Motivate Employees
Pricing Info
ServiceGuru offers a simple and flexible enterprise pricing scheme. Contact them for more information.
ServiceGuru – Starts at $99/month
- Customized Attributes
- Measure and Store
- Easy Setup
- Build Contact List
- Robust Reporting
- Private Reviews
- White Label
- Motivate Employees
Integrations
No information available.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
WestLake Ace Hardware, Hyatt Regency, Subway, Zipps
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A customer service review management platform that comes as a kiosk and can be set up in strategic locations where customer traffic is heavy, enabling them to leave feedback and reviews on products, services, venue, and other topics that are relevant to business operations and customer satisfaction.
Company Email
help@serviceguru.com
Contact No.
Company's Address
ServiceGuru
Scottsdale, Arizona
USA
ServiceGuru Comparisons
Popular ServiceGuru Alternatives
Almost as crucial as useful features and customer support quality are pricing options made available by Dixa and ServiceGuru. While price should not be the only aspect it’s without a doubt an important thing to think about. You should expect a flexible pricing package that can be adjusted to your business size and easily scaled up if your team grows. Make sure you don’t opt for pricing plans that have complex functionalities that you won’t find useful and always make an effort to get in touch with the vendor directly because enterprises can frequently count on discounts. You should also check out a free trial or demo of each solution to spend at least some time on actual work with the system. It’s a helpful experience that doesn’t need you to pay any money and provides you with a practical overview of what it’s like to work with Dixa and ServiceGuru.
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