Compare DigitalCRM vs. Optimum Feedback

If you need to get a quick way to learn which CRM Software product is better, our unique algorythm gives DigitalCRM a score of 8.0 and Optimum Feedback a score of 8.0 for overall quality and performance. In addition, DigitalCRM is rated at 100%, while Optimum Feedback is rated 93% for their user satisfaction level. You can also evaluate their product details, including functions, tools, options, plans, pricing, and others. See if the application allows you to customize a few of its processes to make sure the software matches your own business processes. At the moment, the most popular services in our CRM Software category are: Freshdesk, Zendesk, HubSpot CRM.
Product

DigitalCRM

VS

Optimum Feedback

VS

DigitalCRM screenshot Optimum Feedback screenshot
Pricing Details

Our Score

Our Score

5.5 ?

Our Score

8.0 ?

Customer Experience

Customer Experience

Customer Experience

100% ?

Customer Experience

93% ?

Pricing

Pricing

$50

$74

Pricing Model

Pricing Model

Monthly payment | One-time payment Monthly payment | Annual Subscription | Quote-based
Full Review

Full Review

General Description

General Description

Digitalcrm.com is an online CRM Software which automates the process of Lead Management, Sales Pipeline, Marketing and presents insightful analytics and reports in CRM Dashboard.
Optimum Feedback is an all-in-one platform that lets businesses manage their reputation, feedback, and brand through review management and feedback capture.
Easy Links
Client Types

Client Types

Small Business | Medium Business Small Business | Medium Business
Integrations

Integrations

DigitalCRM integrates with the following business systems and applications:

  • Google Apps
  • WordPress

Optimum Feedback integrates with the following business systems and applications:

  • Google
  • Yelp
  • TripAdvisor
  • Avvo
  • OpenTable
  • Lawyers.com
  • Edmuns.com
  • Angie’s List
  • Facebook
  • Zendesk
Pricing Details

Pricing Details

Learn more about DigitalCRM pricing Learn more about Optimum Feedback pricing
Available Features

Available Features

DigitalCRM FEATURES

  • Sales Force Automation
  • Sales Pipeline Management
  • CRM Dashboard
  • Reports and Analytics
  • Lead Management
  • Contact Management

Optimum Feedback FEATURES

  • Feedback Monitoring
  • Feedback and Review Solicitation
  • Insights and Analysis On Local Competitors
  • Local Search
  • Customer Behavior and Trends Monitoring
  • Ticketing
  • Negative Review Filtering
Available Devices

Available Devices

Linux
Android
iPhone/iPad
Web-based
Windows
Mac
Web-based
Available Languages

Available Languages

English English
Available Support

Available Support

Ticket Training
Phone
Ticket Training
Phone No.

Phone No.

+44-(0)-161-694-6383
Popular Customers

Popular Customers

Facebook, Google, TripAdvisor
Company Email

Company Email

web@optimumfeedback.com
Company's Address

Company's Address

Rebirth House, John Gilbert Way
Trafford Park, Manchester
UK
Pricing Info

Pricing Info

DigitalCRM offers two enterprise pricing plans for users to choose from. Give the details a look, and choose the best plan for your business:

Cloud – $50/month

  • Contact Management
  • Lead Management
  • Sales Force Automation
  • Sales Pipeline
  • CRM Dashboard
  • Reports and Analytics
  • Web to Lead Form
  • Newsletter
  • Forecast
  • Territory Management

Self-Hosted – $700

  • Contact Management
  • Lead Management
  • Sales Force Automation
  • Sales Pipeline
  • CRM Dashboard
  • Reports and Analytics
  • Web to Lead Form
  • Newsletter
  • Forecast
  • Territory Management

Optimum Feedback offers three enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your company:

Starter – £79/month or £74/month (annual billing)

  • Up To 150 Reviews Per Month
  • Monitor Up To Three Review Sites
  • Email Support
  • Pay By Credit Card

Premium – £199/month or £179/month (annual billing)

  • Unlimited Reviews And Review Sites
  • Competition Analysis
  • Local Rank Tracking
  • Phone And Email Support
  • Pay By Credit Card Or Direct Debit

Enterprise – By quote

  • All Premium Features
  • Custom Branding
  • Custom Email
  • Custom SMS Sender IDs
  • White Labelling
  • Client Portals
  • Workflow And Ticketing
  • Dedicated Account Manager
  • Pay By Credit Card, PO, Invoice Or Direct Debit
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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In the event you continue having doubts about which app will perform best for your business it may be a sound idea to examine each service’s social metrics. These metrics are usually a way to see how popular each app is and how large is its online presence. For instance, in case of Facebook DigitalCRM has 0 likes on their official profile while Optimum Feedback profile is liked by 9 people.