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Compare DigitalCRM vs JitBit HelpDesk

What is better DigitalCRM or JitBit HelpDesk? Choosing the right CRM Software for your company is complicated with a lot of functions, options, and terms to take note of. However, depending on our review directory will allow you to streamline the selection process by showing all crucial services in a single location.

As an illustration, you can contrast DigitalCRM and JitBit HelpDesk for their functions and overall scores, namely, 5.5 and 9.2, respectively. Similarly, you can compare which one has higher general user satisfaction rating: 100% (DigitalCRM) and 100% (JitBit HelpDesk) to find out which product is better for your business. Don’t simply pick the solution with the lowest price, but the software that gives the most cost-effective value.

Those of you who are pressed for time or need a CRM Software recommendation from our experts might want to investigate these top choices for this year: Freshsales, HubSpot CRM, Salesforce CRM.

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SmartScore™

OUR SCORE 5.5

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $50

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Sales Force Automation
  • Sales Pipeline Management
  • CRM Dashboard
  • Reports and Analytics
  • Lead Management
  • Contact Management

Pricing Info

DigitalCRM offers two enterprise pricing plans for users to choose from. Give the details a look, and choose the best plan for your business:

Cloud – $50/month

  • Contact Management
  • Lead Management
  • Sales Force Automation
  • Sales Pipeline
  • CRM Dashboard
  • Reports and Analytics
  • Web to Lead Form
  • Newsletter
  • Forecast
  • Territory Management

Self-Hosted – $700

  • Contact Management
  • Lead Management
  • Sales Force Automation
  • Sales Pipeline
  • CRM Dashboard
  • Reports and Analytics
  • Web to Lead Form
  • Newsletter
  • Forecast
  • Territory Management

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

DigitalCRM integrates with the following business systems and applications:

  • Google Apps
  • WordPress

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Digitalcrm.com is an online CRM Software which automates the process of Lead Management, Sales Pipeline, Marketing and presents insightful analytics and reports in CRM Dashboard.

Company Email

Contact No.

Company's Address

SmartScore™

OUR SCORE 9.2

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $29/month

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Mobile Help Desk
  • Two-Way Email Integration
  • POP3/IMAP/SMTP
  • Ticketing Management
  • Secure Web-Based Interface
  • Customer Support Request Tagging
  • File Attachment Support
  • Asset Management
  • Canned Responses
  • Knowledge Base
  • Help Desk Automation
  • Team Mailbox
  • Reporting Options
  • SSL Encryption
  • Real-Time Updates
  • Multilingual Support

Pricing Info

JitBit offers different pricing plans depending on your deployment preferences. These are all inclusive of 24/7 support, instant delivery, and free upgrades.  

On-Premise HelpDesk Ticketing System Pricing:

Small – $1699

  • Supports Up to 10 Agents
  • Free Upgrades Within 1 Year
  • Perpetual License

Company – $3499

  • Supports Up to 20 Agents
  • Free Upgrades Within 1 Year
  • Perpetual License
  • Native iOS and Android Applications
  • API, SAML

Enterprise – $4999

  • Supports an Unlimited Number of Agents
  • Free Upgrades Within 1 Year
  • Perpetual License
  • Native iOS and Android Applications
  • API, SAML
  • Source Codes
  • GIT-Access to Latest Code Updates
  • Expedited Support

SaaS Help Desk Pricing

Freelancer – $29/month (billed monthly) or $24.92/month (billed annually)

  • Supports 1 Agent
  • 500MB Storage Space
  • Upgrade/Downgrade Anytime

Startup – $69/month (billed monthly) or $59.25/month (billed annually)

  • Supports Up to 4 Agents
  • 1GB Storage Space
  • Native iOS and Android Applications
  • Upgrade/Downgrade Anytime

Company –  $129/month (billed monthly) or $108.25/month (billed annually)

  • Supports Up to 7 Agents
  • 5GB Storage Space
  • Native iOS and Android Applications
  • Personal Domain
  • Downloadable Backups
  • Upgrade/Downgrade Anytime

Enterprise – $249/month (billed monthly) or $208.25/month (billed annually)

  • Supports Up to 9 Agents ($29/extra agent)
  • Unlimited Storage Space
  • Native iOS and Android Applications
  • Personal Domain
  • Downloadable Backups
  • CDN
  • Option to Hide JitBit Branding
  • Expedited Support
  • HIPAA Compliance
  • BAA
  • Upgrade/Downgrade Anytime

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Adobe, HP, and ESPN

Integrations

JitBit Helpdesk can integrate with a wide variety of applications and business systems. Among the products it can support are:

  • JIRA
  • Outlook
  • Exchange
  • Dropbox
  • Slack
  • Github
  • Hipchat
  • Bitbucket
  • Zapier
  • Google Drive
  • Azure Active Dirctory
  • Trello
  • Harvest
  • Asana
  • Wordpress
  • Visual Studio Online
  • Azure DevOps/TFS/Visual Studio Online
  • Highrise
  • GitLab

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A robust help desk application designed to help users track support tickets in the most efficient way possible.

Company Email

support@jitbit.com

Contact No.

Company's Address

Jitbit LP
101 Rose Street South Lane
Edinburgh, EH2 3JG
United Kingdom

You should keep in mind that while both DigitalCRM and JitBit HelpDesk may provide an excellent set of features every software might be designed for a different company size. If you are analyzing various solutions you may want to pay attention to a business type they are aimed at. Specific features may scale up efficiently for large enterprises but if you have a small or mid-sized company it’s often better to avoid paying for customized features that you may never actually use.

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