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Compare Dialpad vs Axon Virtual PBX

What is better Dialpad or Axon Virtual PBX? A sensible way to find the appropriate Business Phone Systems product for your firm is to match the solutions against each other. Here you can compare Dialpad and Axon Virtual PBX and see their capabilities compared in detail to help you select which one is the better product.

Also, you can review their overall ratings, including: overall score (Dialpad: 9.1 vs. Axon Virtual PBX: 9.4) and user satisfaction (Dialpad: 95% vs. Axon Virtual PBX: N/A%). Examine their varying features and similarities and see which one outperforms the other. Likewise, imagine your company tomorrow; will your company outgrow the app in the next couple of years?

As of now, the leading solutions in our Communications Software category are: Slack, RingCentral, Wrike.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 95%

Pricing

Starting from $15

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Voice Recognition
  • Data Integration
  • Contact Management
  • IVR Recognition
  • VoIP
  • Inbound Reporting
  • Call Monitoring
  • Messaging
  • Group Messaging
  • MMS
  • Peer to Peer HD Video
  • Conversation Insights
  • Three Way Calling
  • Fax
  • Company Directory
  • Visual Voicemail
  • Call Recording
  • Simultaneous Ringing

Pricing Info

Dialpad offers three SMB and enterprise pricing packages for users to choose from. Give the details a look, and select your plan:

Standard – $15/user/month (billed annually, or $20/user/month billed monthly)

  • Free Company Main Line and Virtual Receptionist
  • Multi-Device Ringing and Call Switching
  • Integrations with G Suite, Office 365, and LinkedIn
  • Call Transfer, Three-Way Calling, Call Forwarding, Video, and Messaging
  • Unlimited calling and texting in the US and Canada
  • Contact and Company Directory
  • Do Not Disturb
  • Up to 3 Departments
  • Unlimited Call Recording
  • Phone Porting and Toll-Free Numbers
  • Custom Greetings and Music
  • Auto-Attendant with Call Operators and Business/After Hrs Voicemail
  • VoIP and PSTN Enabled
  • Chrome App plus Native Windows and Mac Clients
  • Mobile Apps for Android and iOS
  • Analytics

Pro – $25/user/month (billed annually)

  • All Features from the Standard Plan
  • Call Queues
  • Salesforce Integration
  • Up to 25 Departments
  • Up to 10 Offices
  • International Offices
  • Voicemail Transcription
  • Polycom Phones Supported
  • Department Auto Recording

Enterprise – $35/user/month (billed annually)

  • All Features from the Pro Plan
  • SLA
  • Admin API
  • Dedicated Account Management
  • Deployment and Onboarding Services
  • Other SIP Phones Supported
  • Unlimited Departments
  • Extension Dialing
  • Unlimited Offices

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Motorola Solutions, Post Mates, Eventbrite

Integrations

Dialpad integrates with the following business systems and applications:

  • Google G-Suite
  • Microsoft Office 365
  • Salesforce

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Dialpad brings your company together through an array of handy communication features.

Company Email

Contact No.

Company's Address

100 California St., Fifth Floor
San Francisco, CA 94111
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 9.4

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $139

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Standard PBX Features
  • Manage Telephone Calls within a Business
  • Supports up to 64 Telephone Lines and Unlimited Extensions
  • Predictive Dialing
  • Launch Outbound Calling Campaigns Automatically
  • Digital Call Routing Over a Computer Network
  • Basic On-Hold Music
  • Supports Video for Express Talk Softphone or IP Video Phones
  • A Voicemail Box for Every Extension
  • Easy Web-Like Control Panel that can be Accessed Remotely

Pricing Info

Alongside its free edition, Axon Virtual PBX offers two SMB and enterprise plans for all users to choose from. The plans can be availed through one-time licensing, and the pricing of the plans varies depending on the edition/version you’re going to purchase. The PBX software is available in three editions, namely Axon VoIP PBX Basic Edition, Axon VoIP PBX Business Edition, and Axon VoIP PBX Enterprise Edition.

In addition, you can buy a bundled package which gives the opportunity to combine the software with the other telephony software applications from NCH Software. Here are the details:

Axon VoIP PBX Basic Edition

  • Free

Axon VoIP PBX Business Edition

  • $139.00
  • Lifetime License
  • Fully featured PBX server without restrictions

Axon VoIP PBX Enterprise Edition

  • $259.00
  • Lifetime License
  • Up to 20 extensions and 3 external lines

Add Bundle Software To Save More

Express Talk Corporate Edition – $39.99

VRS Recording System Professional (1-7 Channels) – $570.49

IVM Telephone Attendant Professional – $315.50

MS On-Hold Professional – $225.50

Quorum Phone Conference Server Professional License – $69.50

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Maria Julia Ramirez Ramos, Callcentric, Inc., Oscar IT Solutions

Integrations

Axon Virtual PBX supports integration with the following telephony software applications from NCH Software:

  • IVM Call Attendant
  • VRS Call Recording System
  • IMS On-Hold Messages Player
  • Dial Dictate Phone-In Dictation Server
  • Quorum Call Conferencing Server

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A complete and scalable PBX software application that allows call center agents and business professionals to automatically launch outbound dialing and calling campaigns, play professional and on-hold music and messages, make video calls on softphones, intelligently route calls, and access dedicated voicemail inboxes.

Company Email

Contact No.

Company's Address

NCH Software, Inc.
6120 Greenwood Plaza Blvd
Greenwood Village CO, 80111
USA

RingCentral

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.7

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

Starting from $19.99

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Cloud PBX
  • Auto-Receptionist
  • Call Forwarding
  • (Automated) Call Recording
  • Video Conferencing
  • Audio Conferencing
  • Online Meetings
  • Internet Fax
  • Voicemail and Greeting
  • Voicemail-to-Email
  • Visual Voicemail
  • Multi-level IVR
  • Call Reports
  • Extensions
  • Toll-Free and Local Numbers
  • Online Meetings
  • Collaboration
  • Unlimited Business SMS
  • 3rd-party Integrations (Google, Salesforce, etc)
  • Mobile & Desktop Apps (iOS and Android)
  • Directory Listing
  • International Numbers
  • Role-Based Access Control
  • User Templates
  • Music on Hold
  • Dial-by-Name Directory
  • Call Monitoring
  • Single Sign-On
  • RingCetral Global Office
  • Hot Desking
  • Secure VoIP Service
  • Caller ID Control
  • RingConnect CloudConnect
  • RingOut
  • RingMe
  • Desk Phones
  • Conference Phones
  • Cordless Phones
  • VoIP Headsets
  • Analog Adapters
  • Answering Rules
  • Presence
  • Call Flip
  • Call Park
  • Call Screening
  • Shared Lines
  • Intercom
  • Paging
  • Call Logs
  • Team Collaboration
  • Personal Demo

Pricing Info

RingCentral offers the following SMB and enterprise pricing plans for users to choose from. You may check out their free 15-day trial to try their premium features for a maximum of 5 users with 50-minute talk time each. Once the trial is done, you may cancel or opt for any of the plans below. It’s worth noting that the cost of the plan is based on the number of users. The more users you have, the lesser the amount of the monthly plan.

Essentials – starting from $19.99/month/user

  • Billed annually
    • 2-10 users – $19.99/month/user
    • 1 user – $29.99/month/user
  • Billed monthly
    • 2-10 users – $29.99/month/user
    • 1 user $39.99/month/user
  • Up to 10 users
  • Toll-free or local number
  • 100 toll-free minutes/month
  • 4 people video conferencing

Standard – starting from $19.99/month/user

  • Billed annually
    • 1,000-9,999 users – $19.99/month/user
    • 100-999 users – $22.99/month/user
    • 2-99 users – $24.99/month/user
    • 1 user – $34.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $29.99/month/user
    • 100-999 users – $32.99/month/user
    • 2-99 users – $34.99/month/user
    • 1 user – $49.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 1,000 toll-free minutes/month
  • 4 people video conferencing
  • Unlimited internet fax

Premium – starting from $29.99/month/user

  • Billed annually
    • 1,000-9,999 users – $29.99/month/user
    • 100-999 users – $32.99/month/user
    • 2-99 users – $34.99/month/user
    • 1 user – $44.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $39.99/month/user
    • 100-999 users – $42.99/month/user
    • 2-99 users – $44.99/month/user
    • 1 user – $54.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 2,500 toll-free minutes/month
  • 50 people video conferencing
  • Unlimited internet fax
  • Automatic call recording

Ultimate – starting from $39.99/month/user

  • Billed annually
    • 1,000-9,999 users – $39.99/month/user
    • 100-999 users – $42.99/month/user
    • 2-99 users – $49.99/month/user
    • 1 user – $59.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $49.99/month/user
    • 100-999 users – $52.99/month/user
    • 2-99 users – $59.99/month/user
    • 1 user – $69.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 10,000 toll-free minutes/month
  • 75 people video conferencing
  • Unlimited internet fax
  • Automatic call recording
  • Voicemail-to-text

For businesses with more than 10,000 users, you may contact the vendor for a custom quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

BMW, Deep South, Smart Warehousing, Binswanger Glass

Integrations

RingCentral supports integrations with the following business systems and applications:

  • Box
  • Google
  • Outlook
  • Salesforce
  • Zendesk
  • Desk.com
  • Microsoft
  • Dropbox
  • Okta
  • Oracle Sales Cloud
  • ServiceNow
  • Zendesk

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

RingCentral won our Best Phone System award. It's a perfect cloud phone system designed to make business communications easier.

Company Email

Contact No.

Company's Address

RingCentral, Inc.
20 Davis Drive
Belmont, CA 94002
USA

You should keep in mind that even though both Dialpad and Axon Virtual PBX may offer an outstanding array of features each app might be designed for a different company size. If you are comparing features you should give some attention to a company size they are meant for. Specific features might scale up well for huge enterprises but if you run a small or medium business it’s often better to refrain paying for advanced functionalities that you may never actually use.

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