Compare Deskun vs. ZendeskIf you’re experiencing a difficult time deciding on the best Help Desk Software product for your company, we suggest that you compare and contrast the available software and find out which solution offers more benefits. For instance, here you can review Deskun (overall score: 8.0; user rating: 100%) vs. Zendesk (overall score: 9.5; user rating: 94%) for their overall performance. You can even see which one provides more tools that you need or which has more flexible pricing plans for your current budget constraints. Using a clear table to evaluate their features will significantly increase the chances of obtaining the right product for your company. Pay attention to other factors of the software such as intuitiveness, flexibility, scalability, and pricing options. At this time, the top solutions in our Help Desk Software category are: Freshdesk, Samanage, LiveAgent.
|Monthly payment||Monthly payment | Annual Subscription|
Deskun allows users to process messages from clients in Gmail interface. One can use message templates for a quick reply, assign requests to responsible agents, and collaborate with employees.
One of the leading help desk solutions trusted by over 40,000 organization worldwide to raise productivity, lower costs, and increase customer satisfaction.
|Vodafone, GILT, Shopify, Groupon, Gov. UK|
|Learn more about Deskun pricing||Learn more about Zendesk pricing|
|Small Business | Medium Business | Freelancers||Small Business | Large Enterprises | Medium Business | Freelancers|
|USA, UK, Canada, International, Russia||USA, UK, Canada, International|
| Goncharnaya 10|
| 989 Market Street Suite 300|
San Francisco, CA 94103
Deskun offers a flexible enterprise pricing scheme based on the number of your agents and your preferred channels. Contact the sales team for more details.
Zendesk is a cloud hosted help desk solution available in five SMB and enterprise subscription plans. Give the details a look, and select the best plan for your company:
Essential – $5/agent/month
Team – $19/agent/month
Professional – $49/agent/month
Enterprise – $99/agent/month
Elite – $199/agent/month
Deskun integrates with the following business systems and applications:
Zendesk integrates with the following business systems and applications:
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Please keep in mind that while both Deskun and Zendesk may have an excellent set of features each product might be aimed at a different company size. If you are studying different apps you may want to pay attention to a business size they are meant for. Specific functionalities may scale up well for large enterprises but if you have a small or medium business it’s often better to refrain paying for complex features that you may never use.