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Compare DeskTime vs Panopta

What is better DeskTime or Panopta? Finding the best Employee Monitoring Software product is all about comparing various solutions and determining the top software for your specific needs. Our exclusive algorythm will give you an instant look at the general rating of DeskTime and Panopta. For all round quality and performance, DeskTime scored 8.7, while Panopta scored 7.0. On the other hand, for user satisfaction, DeskTime earned 91%, while Panopta earned 100%.

Below it's also possible to look at their functions, terms, plans, etc. to find out which application will be more appropriate for your situation. One critical aspect to assess is whether the app lets you to enable/disable limitations on various types of users to secure any critical company data.

If you would like to quickly decide on the top Employee Monitoring Software according to our review team we advise you check out one of these products: Pivotal Tracker, FlexiServer, RescueTime.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.7

User Satisfaction

CUSTOMER EXPERIENCE 91%

Pricing

Starting from $7

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Productivity Analysis
  • Online Data Monitoring
  • Application Use Tracking
  • Automated Time Tracking
  • Offline Time Tracking
  • Projects & Tasks Management
  • Auto Screenshot Function
  • Custom Daily Email Reports
  • Common Absence Calendar
  • Contact Information Management

Pricing Info

DeskTime Pro’s enterprise pricing starts at $7/user/month, and varies depending on the number of users per month. To know how much the application costs for a specific number of users, use DeskTime’s price calculator.

There is also a Lite Version of the system for single users that is available for free.

Here are the details:

DeskTime Pro – starts at $7/user/month

  • Time Tracking
  • App Tracking
  • Mobile App
  • Control Panel
  • Windows Title Tracking
  • URL Tracking
  • Reports
  • Projects
  • Data History
  • Screenshots
  • Billing Rates
  • Vacation and Absence Tracking

DeskTime Lite – Free for 1 User Only

  • Time Tracking
  • App Tracking
  • Mobile App

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Montway Auto Transport, Mindwo, Ferrer Poirot Wansbrough

Integrations

DeskTime is an open API system, which means you can connect it to any third-party system or application you’re using. For more details, please contact support.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

DeskTime is a flexible time tracking solution that works on desktops and mobile devices.

Company Email

support@desktime.com

Contact No.

Company's Address

19749 Dearborn St,
Chatsworth, California 91311
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 7.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $4

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Website Monitoring
  • Server Monitoring
  • Firewall Monitoring & Metrics
  • Network Monitoring
  • Application Monitoring
  • Alerts Delegation
  • Ticketing & Communication Tools Integration
  • Maintenance & On-Call Scheduling
  • Dashboards
  • Status Pages
  • Ad-Hoc & Scheduled Reports

Pricing Info

Panopta offers three SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:

Advanced Node – $6/node/month

  • External Monitoring
  • OnSight vCollector Private Server Monitoring
  • Resource Utilization & Application Metrics Monitoring
  • Network Device Health & Performance Monitoring
  • Unlimited Custom Dashboards
  • Unlimited Users & Alerts
  • Status Pages
  • Third-Party Integrations
  • On-Call Schedules
  • 12-Month Data Retention

Standard Node – $4/node/month

  • External Monitoring
  • OnSight vCollector Private Server Monitoring
  • Unlimited Custom Dashboards
  • Unlimited Users & Alerts
  • Status Pages
  • Third-Party Integrations
  • On-Call Schedules
  • 12-Month Data Retention

Custom – request a quote

  • For more than 250 nodes

Panopta also offers a 30-day free trial. To avail of the no-cost trial or to schedule a free demo, send an email to or call sales.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Microsoft, Sony Pictures, ING

Integrations

Panopta offers access to its REST API to enable users to create their custom integrations with third-party solutions like communications and ticketing tools (Slack, IRC, Twitter, etc.).

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Panopta is a leading website monitoring service that is accurate, flexible, and scalable.

Company Email

hello@panopta.com

Contact No.

Company's Address

213 W. Institute Place, Suite 411
Chicago, IL 60610
USA

Vision Helpdesk

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.2

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

Starting from $8

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • 3rd party single login and integrations
  • Automation, workflow, SLA, and escalations
  • Blabby – private social hub for your staff members
  • Calendar and task Management
  • Client management
  • E-Mail parsing
  • Integration with several scripts
  • Manage multiple companies support
  • Multi-channel – Facebook, Twitter, phone, chat, tickets
  • Multi-language
  • Online issue tracking and ticket management
  • Reports and analytics
  • Solutions, forums, knowledge base, predefined replies, Q and A
  • Ticket and client pinning
  • Time tracking and ticket billing
  • Ticket queues, department and status creations
  • Ticket views
  • Two-way email parsing
  • Vision Helpdesk API
  • Vision Helpdesk mobile apps

Pricing Info

Vision Helpdesk offers different enterprise pricing options depending on the type of license you need.

SaaS Cloud License

  • Starter Help Desk – $12/agent/month (billed annually), $15/agent/month (billed monthly)
  • Pro Help Desk – $20/agent/month (billed annually), $25/agent/month (billed monthly)
  • Satellite Help Desk – $24/agent/month (billed annually), $30/agent/month (billed monthly)
  • Pro Service Desk – $32/agent/month (billed annually), $40/agent/month (billed monthly)
  • Ent Service Desk – $48/agent/month (billed annually), $60/agent/month (billed monthly)

Recurring License

  • Starter Help Desk – $8/agent/month (billed annually), $10/agent/month (billed monthly)
  • Pro Help Desk – $16/agent/month (billed annually), $20/agent/month (billed monthly)
  • Satellite Help Desk – $20/agent/month (billed annually), $25/agent/month (billed monthly)
  • Pro Service Desk – $24/agent/month (billed annually), $30/agent/month (billed monthly)
  • Ent Service Desk – $32/agent/month (billed annually), $40/agent/month (billed monthly)

One-Time License

  • Starter Help Desk – $200/agent
  • Pro Help Desk – $400/agent
  • Satellite Help Desk – $500/agent
  • Pro Service Desk – $600/agent
  • Ent Service Desk – $800/agent

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Thomas Cook, Hutchinson Networks Ltd, Rovia, Transition Systems

Integrations

Vision Helpdesk can integrate with several social media systems, CRM software solutions, project management platforms, billing tools, and chat programs such as:

  • Facebook
  • Twitter
  • Google Hosted Emails
  • Office365 Hosted Emails
  • MS Exchange Emails
  • Active Directory
  • Paypal
  • 2SMS
  • Clickatell
  • Drupal
  • WHMCS
  • Clientexec
  • Live Chat Inc
  • Live!Zilla
  • UserLike
  • Comm100
  • GoToMeeting
  • GoToAssist
  • Twilio
  • LinkedIN
  • WordPress
  • SugarCRM
  • HostBill

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Vision Helpdesk is a customer support help desk platform that allows users to manage calls, live chat, and email in a single, convenient platform.

Company Email

sales@visionhelpdesk.com

Contact No.

Company's Address

2nd floor, Gajra Chambers
Kamod Nagar, Mumbai - Agra Rd
Nashik, MH, 422009
India

Both DeskTime and Panopta were tested by a team of reliable SaaS experts who conducted a detailed study of all core aspects of every product. Their final rating was calculated by means of unique SmartScore algorithm which provides a separate partial score to each component like: main functionalities, customer support, mobile device support, security, user satisfaction and media presence. We are aware that useful features are not the only factor crucial to a business so we do our best to pay attention to all sides of a product before calculating its final rating.

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