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Compare DeskRoll vs Kampyle

What is better DeskRoll or Kampyle? Getting the most appropriate Customer Support Software for your company is not that easy with various functions, options, and terms to check. But, relying on our review directory will make it possible for you to cut down the selection steps by getting all main products in one place.

For instance, you can contrast DeskRoll and Kampyle for their tools and overall scores, namely, 7.8 and 6.9, respectively. Similarly, you can see which product has better general user satisfaction rating: 97% (DeskRoll) and 100% (Kampyle) to determine which product is better for your organization. Don’t simply buy the solution with the lowest price, but the solution that has the best value for your money.

Our team put a lot of effort to prepare reviews of all popular Communications Software products offered out there, but among them these three caught our special attention: Wrike, RingCentral, Slack.

NOAWARDS
YET

SmartScore™

OUR SCORE 7.8

User Satisfaction

CUSTOMER EXPERIENCE 97%

Pricing

Starting from $29.95

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Remote support of Mac users
  • Works through firewalls, proxies, NAT
  • Fast peer-to-peer connections
  • Session pause
  • Automatic app updates
  • Unlimited computers/contacts per account
  • Unlimited concurrent sessions per account
  • Easy contacts/computers management
  • Contacts/computers grouping
  • Quick contact/computer info
  • Session statistics tracking
  • Mobile device gestures support
  • IM chat
  • Key combinations support
  • Clipboard sync
  • File transfer in both directions

Pricing Info

The price is $29.95 for 1 Monthly license and $299.5 for 1 Annual license. Unlimited computers and customer can be serviced all from one account. One account supports unlimited parallel connections to remote host – you just switch between browser tabs. You can pause and resume sessions.

Business owners can opt to try the free trial version to test DeskRoll before making a significant investment on the software.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

No information available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A remote desktop app that offers simplicity and flexibility. It provides users with complete access and control of computers regardless of location.

Company Email

info@deskroll.com

Contact No.

Company's Address

1362 S Stelling Rd,
Cupertino, CA 95014,
United States

NOAWARDS
YET

SmartScore™

OUR SCORE 6.9

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback and Data Drill-down and Reporting
  • Net Promoter Scoring
  • Social media integration
  • Search for canned answers
  • Embed in website
  • Multi-language
  • Whitelabel
  • Email
  • API
  • Integration with 3rd parties
  • Segmentation
  • Multi-user dashboard

Pricing Info

Pricing by quote only. Contact Kampyle directly for more pricing information.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Puma, Canon, Telstra, Clarks

Integrations

Kampyle supports integrations with the following business systems and applications:

  • Adobe Analytics
  • Google Analytics
  • ClickTale (Heat Mapping)
  • IBM TeaLeaf (Session Recording)
  • LivePerson
  • Medalla
  • SessionCam
  • Moxie
  • BigCommerce
  • Facebook
  • LinkedIn

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Get a deep understanding of why customers are behaving the way they do on your website. Correlate the data with your web analytics for even deeper insights.

Company Email

info.boston@kampyle.com

Contact No.

Company's Address

7 Menachem Begin Ramat Gan, 52681 Israel

Ytel

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 8.7

User Satisfaction

CUSTOMER EXPERIENCE 95%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

Outbound Campaign Builder

  • Phone Calls
  • Direct to Voicemail
  • Messaging

Intelligent Routing

  • Lead Decisioning
  • Call Tracking
  • Live Transfers

Inbound Lead Conversion

  • Live Conversation Management
  • Lead Nurturing
  • Campaign Reporting

API Capability

  • Voice Programming
  • Message Programming

Pricing Info

Ytel is available on a by-quote basis. If you would like to learn more about their pricing options, don’t hesitate to get in touch with their representatives.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Lead Strata Marketing, Drips.com, MediaMix365

Integrations

Ytel is an open API system, which means you can connect it to virtually any third-party system or application. Prominent integrations include:

  • Zapier
  • HubSpot
  • Zendesk
  • InfusionSoft
  • Velocify
  • Base CRM
  • Salesforce Marketing Cloud
  • SugarCRM
  • National Data Systems
  • onsite
  • LeadMailbox
  • insellerate
  • Base

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Ytel is a contact center software and communications API solution that supports multiple modes of communication such as phone, messages, and email.

Company Email

sales@ytel.com

Contact No.

Company's Address

27422 Portola Parkway, Suite 100
Foothill Ranch, CA 92610
USA

In case you continue having doubts about which solution will perform best for your business it may be a sound idea to examine each service’s social metrics. These metrics are frequently an indicator of how popular every service is and how large is its online presence. For example DeskRoll Twitter profile has currently 251 followers. At the same time Kampyle Twitter is followed by 2059 people.

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