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Compare DeskRoll vs. Kampyle

There is a wide range of Customer Support Software products in the market right now. The best way to find out which product fits your needs best is to compare them side by side. For instance, here you can assess DeskRoll and Kampyle for their overall score (7.8 vs. 6.9, respectively) or their user satisfaction rating (97% vs. 100%, respectively). It’s also possible to examine their features and pricing stipulations along with other helpful details below. When matching products be sure to analyze their corresponding capabilities and mark their differences to have a clearer picture of both deals. Likewise, remember to assess secondary issues like security, backup, intuitiveness, and helpdesk support. Currently, the most significant services in our Communications Software category are: 8×8 VoIP Phone Service, RingCentral, Slack.
Comparison

DeskRoll

VS

Kampyle

VS

DeskRoll screenshot Kampyle screenshot
Pricing Details

Our Score

Our Score

7.8 ?

Our Score

6.9 ?

Client Experience

Client Experience

Client Experience

97% ?

Client Experience

100% ?

Pricing

Pricing

$29.95

by quote

Pricing Model

Pricing Model

Monthly payment | Annual Subscription Quote-based
Detailed Review

Detailed Review

General Info

General Info

A remote desktop app that offers simplicity and flexibility. It provides users with complete access and control of computers regardless of location.
Get a deep understanding of why customers are behaving the way they do on your website. Correlate the data with your web analytics for even deeper insights.
Easy Links
Contact Address

Contact Address

1362 S Stelling Rd,
Cupertino, CA 95014,
United States
7 Menachem Begin Ramat Gan, 52681 Israel
Devices Supported

Devices Supported

Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Windows
List of Features

List of Features

DeskRoll FEATURES

  • Remote support of Mac users
  • Works through firewalls, proxies, NAT
  • Fast peer-to-peer connections
  • Session pause
  • Automatic app updates
  • Unlimited computers/contacts per account
  • Unlimited concurrent sessions per account
  • Easy contacts/computers management
  • Contacts/computers grouping
  • Quick contact/computer info
  • Session statistics tracking
  • Mobile device gestures support
  • IM chat
  • Key combinations support
  • Clipboard sync
  • File transfer in both directions

Kampyle FEATURES

  • Customer Feedback and Data Drill-down and Reporting
  • Net Promoter Scoring
  • Social media integration
  • Search for canned answers
  • Embed in website
  • Multi-language
  • Whitelabel
  • Email
  • API
  • Integration with 3rd parties
  • Segmentation
  • Multi-user dashboard
Phone No.

Phone No.

+1 888 496 5173 1-855-526-7953
Email Address

Email Address

info@deskroll.com info.boston@kampyle.com
Supported Integrations

Supported Integrations

No information available.

Kampyle supports integrations with the following business systems and applications:

  • Adobe Analytics
  • Google Analytics
  • ClickTale (Heat Mapping)
  • IBM TeaLeaf (Session Recording)
  • LivePerson
  • Medalla
  • SessionCam
  • Moxie
  • BigCommerce
  • Facebook
  • LinkedIn
Available Languages

Available Languages

English English
Pricing Details

Pricing Details

Learn more about DeskRoll pricing Learn more about Kampyle pricing
Popular Clients

Popular Clients

Puma, Canon, Telstra, Clarks
Available Plans

Available Plans

The price is $29.95 for 1 Monthly license and $299.5 for 1 Annual license. Unlimited computers and customer can be serviced all from one account. One account supports unlimited parallel connections to remote host – you just switch between browser tabs. You can pause and resume sessions.

Business owners can opt to try the free trial version to test DeskRoll before making a significant investment on the software.

Pricing by quote only. Contact Kampyle directly for more pricing information.

Client Types

Client Types

Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business | Freelancers
Available Support

Available Support

Phone
Ticket
Phone
Ticket
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QUICK LINKS

QUICK LINKS

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No Customer Support Software will be able to solve all the requirements of a company. Even though core features of DeskRoll and Kampyle are important you should also carefully analyze the integrations supported by every app. In many cases you will already be working with other types of SaaS software in your company and it’s definitely more beneficial to opt for apps that integrate well with one another. With that approach you will be able to be certain of a smooth exchange of data between your teams and software used, which can really reduce time spent on migrating between one app and the next.