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Compare Daylite vs iTouchVision Contact Centre

What is better Daylite or iTouchVision Contact Centre? Getting the ideal CRM Software product is all about evaluating numerous solutions and determining the top program for your specific needs. Our unique algorythm will give you a brief look at the general rating of Daylite and iTouchVision Contact Centre. For general quality and performance, Daylite scored 8.1, while iTouchVision Contact Centre scored 7.2. On the other hand, for user satisfaction, Daylite earned 100%, while iTouchVision Contact Centre earned 100%.

Below you can also check their functions, terms, plans, etc. to determine what application will be more appropriate for your company. One key aspect to check is if the software can enable and disable restrictions on different types of users to protect any sensitive corporate data.

We are aware that not all companies have the time to examine a wide range of various products, so we came up with a list of suggestions that you may find useful. Our top choices for the CRM Software category are: Salesforce CRM, HubSpot CRM, Freshsales.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $24

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Activity sets
  • Calendar management
  • Contact management
  • Email integration with Apple Mail
  • Linking
  • Mobility
  • Offline access
  • Project management
  • Reports
  • Sales tracking
  • Smart lists

Pricing Info

Daylite offers a 30-day free trial and several enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:

Cloud Pricing

  • Monthly Plan – $29/user/month
  • Yearly Plan – $24/user/month (billed annually at $288)

All pricing includes:

  • 2 GB storage per user
  • Sharing integration for Apple Contacts & Calendar
  • Daylite for iPhone & iPad
  • Mail Assistant for Apple Mail on Mac
  • Daylite for Mac
  • Reliable support via live chat and email
  • Data portability
  • Free training

Daylite for Self-Serve Pricing   $299.95/user

  • Daylite for Mac
  • Mail Assistant for Apple Mail on Mac
  • Daylite for iPhone & iPad
  • Daylite Server
  • Sharing integration with Apple Contacts & Calendar

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Wolfe Law Group, Starbuck Realty Group, Mophonics, Mortgage Alliance West

Integrations

Daylite integrates with the following business applications and systems:

  • Zapier
  • Billings Pro
  • Direct Mail
  • MailChimp
  • XeroConnector
  • Google Calendars
  • Calendars
  • Reminders
  • Merlin
  • And more

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

You can use Daylite to organize all your notes, emails, sales opportunities, projects, calendars, tasks, and contacts in a single platform.

Company Email

Contact No.

Company's Address

30 Centurian Drive, Suite 201
Markham, Ontario, L3R 8B8
Canada

NOAWARDS
YET

SmartScore™

OUR SCORE 7.2

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from £19.98

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Capture a customer’s contact information
  • Capture interactions between your agent and customer
  • Customer reference Number
  • During an interaction, your agent can create several service requests
  • End-to-end customer management
  • Raise service requests while on the phone with your customer
  • Full access to the knowledge management
  • Recorded interactions with the customers
  • Send emails and texts to customer directly

Pricing Info

Starter: £19.98 per user/month

  • Service desk
  • 2000+ pre-built forms
  • Web forms
  • 1 GB Storage

Standard: £29.98 per user/month

  • Contact Centre
  • Service Desk
  • Customer Self Service
  • 5 GB Storage

Professional: £69.98 per user/month

  • Case Management
  • Mobile Apps
  • Mobile Worker
  • 15 GB Storage

Enterprise: £89.98 per user/month

  • Integration
  • Full Branding
  • Training
  • 25 GB Storage

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

No information available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

iTouchVision Contact Centre offers a universal way of managing your customers’ accounts.

Company Email

contact@iTouchVision.com

Contact No.

Company's Address

6-8 Bonhill street London, EC2A 4BX United Kingdom

HubSpot CRM

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.8

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customize views
  • Deal and Task Board
  • Hubspot Marketing Synchronization
  • Drag and Drop Communicator
  • Email Integration
  • Phone Integration
  • Website Integration
  • Enrichment
  • Social Media
  • Company Database
  • Website Visitors
  • Email Connections
  • Sidekick Integration
  • CRM Details
  • Templates, Tracking, and Scheduling

Pricing Info

HubSpot CRM is 100% free and includes the following features for an unlimited amount of time:

  • Contact management
  • Contact & company features
  • Company records
  • Gmail & Outlook integration
  • Documents
  • Forms
  • Contact activity
  • Facebook & Instagram lead ads
  • Canned snippets
  • Email scheduling
  • Email tracking notifications
  • Email templates
  • Conversations inbox
  • Team email
  • Live chat
  • Conversational bots
  • Calling
  • Meetings
  • Deals
  • Tasks
  • Ticketing
  • Reporting dashboard
  • Prospects

 

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

TUI Travel, ABBYY, Shoretel

Integrations

HubSpot supports integrations with the following business systems and applications:

  • GoToWebinar
  • Salesforce
  • Pocket
  • Instapaper
  • Magento
  • Zapier
  • Wistia
  • LeadPages
  • SurveyMonkey
  • Shopify
  • Brightinfo
  • Invoca
  • SlideShare
  • Eventbrite
  • WordPress
  • Google Chrome
  • Google Drive
  • DropBox
  • Sidekick
  • Base CRM
  • Pipedrive CRM
  • Bigcommerce
  • Snapengage
  • Gravity Forms
  • DataHero
  • Wufoo Forms
  • Uberflip
  • Netsuite
  • Zoho CRM
  • SugarCRM
  • ReadyTalk
  • GoChime
  • Zerys
  • Scripted
  • Microsoft Dynamics
  • Membrain
  • RelateIQ
  • Perfect Audience
  • HelloSign
  • Appcues
  • Infer
  • HubSpot Marketing, Sales & Service

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

HubSpot CRM is the winner of our 2018 Best CRM Award. It is a free CRM platform that offers a powerful set of tools that can transform the way your team works.

Company Email

Contact No.

Company's Address

25 First Street, 2nd Floor
Cambridge, MA 02141
USA

All the data, details and statistics that we provided in this comparison were gathered from official vendor sites, marketing resources available online, actual experience from real users as well as our personal hands-on use of each software by an expert. We put a lot of effort to comprehensively study each product, as a result we not only analyze it on our own, but we also correlate our observations with opinions of other members from the B2B community.

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