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Compare DataKnowl vs VanillaSoft Sales CRM

What is better DataKnowl or VanillaSoft Sales CRM? Getting the ideal CRM Software product is all about assessing numerous solutions and determining the top program for your specific needs. Our proprietary process provides you with a quick look at the general rating of DataKnowl and VanillaSoft Sales CRM. For all round quality and performance, DataKnowl scored 8.0, while VanillaSoft Sales CRM scored 7.9. On the other hand, for user satisfaction, DataKnowl earned 100%, while VanillaSoft Sales CRM earned 100%.

Below it's also possible to look at their functions, terms, plans, etc. to see which application will be more suitable for your situation. An important element to check is if the software allows you to enable and disable restrictions on different types of users to secure any confidential company data.

We are aware that not all people have the time to try out dozens of different solutions, so we prepared a list of recommendations that you may find useful. Our top selections for the Customer Service Software category are: Freshdesk, Freshservice, Zendesk.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $8

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Contact Center
  • Support Ticket System
  • Live Support Chat
  • Customer Portal
  • Knowledge Base
  • Voice
  • Web
  • Email
  • SMS
  • Social
  • IP Messaging
  • Video
    Chat Platforms

Pricing Info

DataKnowl is offered in four different pricing packages. A free version is also available. Contact them today to know more enterprise pricing information.

Starter – Free

  • Up to 3 Agents
  • Unlimited Channels
  • Web Widget
  • Unified Communication (100 minutes per month)
  • CRM included (1 Workgroup, max 3,000 contacts)
  • Ticket System included
  • Telephony (Voice essential, max 1 phone number)
  • Self-service, Email support

Standard – $8/month

  • All Starter features
  • Unlimited Agents
  • Unified Communication (250 minutes per month)
  • CRM included (1 Workgroup, max 10,000 contacts)
  • Telephony (Voice essential, max 3 phone numbers)

Advanced – $25/month

  • All Standard features
  • Unified Communication included (1,000 min/mo)
  • CRM included (1 Workgroup, max 50,000 contacts)

Enterprise – $49/month

  • All Advanced features
  • Unified Communication included (2,000 min/mo)
  • CRM included (3 Workgroups, max 100,000 contacts)
  • Self-service, Email, Phone support

Plus – $89/month

  • All Enterprise features
  • Unified Communication included (unlimited min/mo)
  • CRM included (10 Workgroups, unlimited contacts)
  • Self-service, Email, Phone support

Other plans and pricing options are also available.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

DataKnowl offers a solid API to achieve this full integration with legacy systems and third-party software.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A cloud-based omnichannel solution created to enable businesses and organizations fully automate and optimize their Customer Service and Engagement processes and workflows.

Company Email

contacts@dataknowl.com

Contact No.

Company's Address

Complexity Intelligence, LLC
533 Airport Boulevard, Suite 400
Burlingame CA, 94010
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 7.9

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $30

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Lead management
  • Queue-based lead routing
  • Activity dashboard (real-time)
  • Logical branch scripting
  • Customized web reporting
  • Mass emails (separate purchase)
  • Customized email templates
  • Multi-level, team based selling
  • Web lead integration
  • Appointment setting
  • Call results and monitoring
  • Lead capturing, distribution, nurturing and scoring

Pricing Info

VanillaSoft Sales CRM offers several enterprise pricing options to meet the needs of different users. Here are the details:

  • Base Sales CRM Platform: $80/user/month (first user costs $100)
  • Dialing: $30/user/month
  • Recording: $30/user/month

*35% discount on these products if paid annually

  • VoIP: $30/user/month + USF taxes
  • SmartCaller ID: $2/area code/month (minimum 6 area codes, with 20+ codes)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Colt Powertrain, Millikin University, Cogent Analytics

Integrations

At the moment, VanillaSoft Sales CRM offers a streamlined integration with Salesforce Sales Cloud.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Sales CRM with powerful features that allow businesses to enhance productivity, sales accountability and contact rates.

Company Email

sales@vanillasoft.com

Contact No.

Company's Address

5600 Tennyson Parkway, Suite #250
Plano, TX 75024
USA

HubSpot CRM

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.8

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customize views
  • Deal and Task Board
  • Hubspot Marketing Synchronization
  • Drag and Drop Communicator
  • Email Integration
  • Phone Integration
  • Website Integration
  • Enrichment
  • Social Media
  • Company Database
  • Website Visitors
  • Email Connections
  • Sidekick Integration
  • CRM Details
  • Templates, Tracking, and Scheduling

Pricing Info

HubSpot CRM is 100% free and includes the following features for an unlimited amount of time:

  • Contact management
  • Contact & company features
  • Company records
  • Gmail & Outlook integration
  • Documents
  • Forms
  • Contact activity
  • Facebook & Instagram lead ads
  • Canned snippets
  • Email scheduling
  • Email tracking notifications
  • Email templates
  • Conversations inbox
  • Team email
  • Live chat
  • Conversational bots
  • Calling
  • Meetings
  • Deals
  • Tasks
  • Ticketing
  • Reporting dashboard
  • Prospects

 

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

TUI Travel, ABBYY, Shoretel

Integrations

HubSpot supports integrations with the following business systems and applications:

  • GoToWebinar
  • Salesforce
  • Pocket
  • Instapaper
  • Magento
  • Zapier
  • Wistia
  • LeadPages
  • SurveyMonkey
  • Shopify
  • Brightinfo
  • Invoca
  • SlideShare
  • Eventbrite
  • WordPress
  • Google Chrome
  • Google Drive
  • DropBox
  • Sidekick
  • Base CRM
  • Pipedrive CRM
  • Bigcommerce
  • Snapengage
  • Gravity Forms
  • DataHero
  • Wufoo Forms
  • Uberflip
  • Netsuite
  • Zoho CRM
  • SugarCRM
  • ReadyTalk
  • GoChime
  • Zerys
  • Scripted
  • Microsoft Dynamics
  • Membrain
  • RelateIQ
  • Perfect Audience
  • HelloSign
  • Appcues
  • Infer
  • HubSpot Marketing, Sales & Service

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

HubSpot CRM is the winner of our 2018 Best CRM Award. It is a free CRM platform that offers a powerful set of tools that can transform the way your team works.

Company Email

Contact No.

Company's Address

25 First Street, 2nd Floor
Cambridge, MA 02141
USA

Both DataKnowl and VanillaSoft Sales CRM were reviewed by a team of reliable SaaS experts who conducted a thorough analysis of all important elements of each solution. Their total rating was prepared by means of unique SmartScore algorithm that gives an individual partial score to every component including: main functionalities, customer support, mobile device support, security, user satisfaction as well as reviews in other media. We are aware that useful features are not the only factor important to a company so we make an effort to pay attention to all aspects of a solution before calculating its final rating.

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