DataKnowl
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Contact Center
- Support Ticket System
- Live Support Chat
- Customer Portal
- Knowledge Base
- Voice
- Web
- SMS
- Social
- IP Messaging
- Video
Chat Platforms
Pricing Info
Pricing Info
DataKnowl is offered in four different pricing packages. A free version is also available. Contact them today to know more enterprise pricing information.
Starter – Free
- Up to 3 Agents
- Unlimited Channels
- Web Widget
- Unified Communication (100 minutes per month)
- CRM included (1 Workgroup, max 3,000 contacts)
- Ticket System included
- Telephony (Voice essential, max 1 phone number)
- Self-service, Email support
Standard – $8/month
- All Starter features
- Unlimited Agents
- Unified Communication (250 minutes per month)
- CRM included (1 Workgroup, max 10,000 contacts)
- Telephony (Voice essential, max 3 phone numbers)
Advanced – $25/month
- All Standard features
- Unified Communication included (1,000 min/mo)
- CRM included (1 Workgroup, max 50,000 contacts)
Enterprise – $49/month
- All Advanced features
- Unified Communication included (2,000 min/mo)
- CRM included (3 Workgroups, max 100,000 contacts)
- Self-service, Email, Phone support
Plus – $89/month
- All Enterprise features
- Unified Communication included (unlimited min/mo)
- CRM included (10 Workgroups, unlimited contacts)
- Self-service, Email, Phone support
Other plans and pricing options are also available.
Integrations
Integrations
DataKnowl offers a solid API to achieve this full integration with legacy systems and third-party software.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A cloud-based omnichannel solution created to enable businesses and organizations fully automate and optimize their Customer Service and Engagement processes and workflows.
Company Email
contacts@dataknowl.com
Contact No.
Company's Address
Complexity Intelligence, LLC
533 Airport Boulevard, Suite 400
Burlingame CA, 94010
USA
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Customized Attributes
- Measure and Store
- Easy Setup
- Build Contact List
- Robust Reporting
- Private Reviews
- White Label
- Motivate Employees
Pricing Info
ServiceGuru offers a simple and flexible enterprise pricing scheme. Contact them for more information.
ServiceGuru – Starts at $99/month
- Customized Attributes
- Measure and Store
- Easy Setup
- Build Contact List
- Robust Reporting
- Private Reviews
- White Label
- Motivate Employees
Integrations
No information available.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
WestLake Ace Hardware, Hyatt Regency, Subway, Zipps
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A customer service review management platform that comes as a kiosk and can be set up in strategic locations where customer traffic is heavy, enabling them to leave feedback and reviews on products, services, venue, and other topics that are relevant to business operations and customer satisfaction.
Company Email
help@serviceguru.com
Contact No.
Company's Address
ServiceGuru
Scottsdale, Arizona
USA
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When you pick a solution that you believe will be an actual asset for your company you shouldn’t simply focus on what experts have to say about it. In many cases individual experience with the product may be different, depending on your own preferences and needs. This is why in our reviews we also give our User Satisfaction Rating for every product to give you a quick impression of how real users of DataKnowl and ServiceGuru estimate their experience with the software. Our algorithm is based on complex analysis of product mentions on other sites, social media as well as blogs, so you will obtain a full and credible picture of what other users think about every product. In this example DataKnowl got a total satisfaction rating at N/A% while for ServiceGuru N/A% of users express they had an enjoyable experience with it.
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