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Compare DataKnowl vs Really Simple Systems CRM

What is better DataKnowl or Really Simple Systems CRM? If you’re getting a tough time picking the right CRM Software product for your needs, we suggest that you compare the available software and discover which tool offers more positive aspects. For instance, here you can examine DataKnowl (overall score: 8.0; user rating: 100%) vs. Really Simple Systems CRM (overall score: 8.5; user rating: 100%) for their overall performance.

It's also possible to see which one provides more features that you need or which has more flexible pricing plans for your current budget. Working with a clear table to evaluate their features will significantly boost the chances of finding the right product for your company. Take a closer look at other factors of the software like if it’s easy to use, adaptability, scalability, and pricing plans.

Those of you who are pressed for time or need a Customer Service Software suggestion from our experts may want to try out these top choices for the current year: Freshservice, Zendesk, Freshdesk.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $8

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Contact Center
  • Support Ticket System
  • Live Support Chat
  • Customer Portal
  • Knowledge Base
  • Voice
  • Web
  • Email
  • SMS
  • Social
  • IP Messaging
  • Video
    Chat Platforms

Pricing Info

DataKnowl is offered in four different pricing packages. A free version is also available. Contact them today to know more enterprise pricing information.

Starter – Free

  • Up to 3 Agents
  • Unlimited Channels
  • Web Widget
  • Unified Communication (100 minutes per month)
  • CRM included (1 Workgroup, max 3,000 contacts)
  • Ticket System included
  • Telephony (Voice essential, max 1 phone number)
  • Self-service, Email support

Standard – $8/month

  • All Starter features
  • Unlimited Agents
  • Unified Communication (250 minutes per month)
  • CRM included (1 Workgroup, max 10,000 contacts)
  • Telephony (Voice essential, max 3 phone numbers)

Advanced – $25/month

  • All Standard features
  • Unified Communication included (1,000 min/mo)
  • CRM included (1 Workgroup, max 50,000 contacts)

Enterprise – $49/month

  • All Advanced features
  • Unified Communication included (2,000 min/mo)
  • CRM included (3 Workgroups, max 100,000 contacts)
  • Self-service, Email, Phone support

Plus – $89/month

  • All Enterprise features
  • Unified Communication included (unlimited min/mo)
  • CRM included (10 Workgroups, unlimited contacts)
  • Self-service, Email, Phone support

Other plans and pricing options are also available.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

DataKnowl offers a solid API to achieve this full integration with legacy systems and third-party software.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A cloud-based omnichannel solution created to enable businesses and organizations fully automate and optimize their Customer Service and Engagement processes and workflows.

Company Email

contacts@dataknowl.com

Contact No.

Company's Address

Complexity Intelligence, LLC
533 Airport Boulevard, Suite 400
Burlingame CA, 94010
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.5

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $14

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Free Customer Support
  • Two-way email integration
  • Pipeline management
  • Quotations
  • Tasks, Events and Calendars
  • Listing and Forecast Reporting
  • User Permission Levels
  • Customization
  • API
  • Integrated Marketing Module
  • Web-to-Lead Forms
  • Automated Campaigns
  • GDPR & HIPAA Compliant
  • Case Management Module
  • Self-Service Support Hub
  • In-product Help Drawers and Tutorials
  • Accounting Software Integration

Pricing Info

Free CRM

  • Unlimited Contacts
  • 100 Company Accounts
  • 100MB Document Storage
  • API Integration
  • Contact Management
  • Custom Reports
  • Custom Settings
  • Online ‘self-service’ Support Hub
  • Sales Automation
  • Email & Online Chat Support


Starter Plan – $14/user/month (billed annually), or $15/user monthly

  • All Free CRM features
  • Unlimited Contacts
  • 1,000 Company Accounts
  • 1GB Document Storage
  • Two-way MailSync™
  • Optional Marketing Modules


Professional Plan – $30/user/month (billed annually), or $33/user monthly

  • All Starter Plan features
  • Unlimited Contacts
  • 5,000 Company Accounts
  • 5GB Document Storage
  • User Permission Levels
  • Quotations
  • Priority Technical Support
  • Email, Chat & Phone Support
  • Optional Marketing Modules
  • Optional Service Desk Module


Enterprise Plan – $46/user/month (billed annually), or $50/user monthly

  • All Professional Plan features above
  • Unlimited Company Accounts
  • Unlimited Contacts
  • Unlimited Document Storage
  • Advanced Custom Settings
  • Advanced Reporting
  • Dedicated Account Manager
  • Free Online Team Training
  • Top Priority Technical Support
  • Optional Marketing Modules
  • Optional Service Desk Module
  • For 5 or more users, Marketing OR Service Desk module is FREE
  • For 10 or more users, Marketing AND Service Desk modules are both FREE

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

British Red Cross, Hello Scotland, Royal Academy, Publicis Blueprint

Integrations

Own integrated Marketing module*

Own integrated Service module*

Google Contacts
Google Calendar
Outlook Calendar

Microsoft Office 365

Xero Accounting Software

Sage Business Cloud

KashFlow

OneLogin

Microsoft Azure

* The Marketing module or Service module is included free with 5 or more users on the Enterprise plan. Or you can get both modules for free with 10 or more users.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Really Simple Systems CRM is a full suite sales, marketing, and customer support online CRM platform that is easy to use and works immediately.

Company Email

ask@reallysimplesystems.com

Contact No.

Company's Address

Really Simple Systems Ltd, Rookery Farm, Ramsdean, Petersfield GU32 1RU, United Kingdom

Salesforce CRM

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.7

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

Starting from $25

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Account and Contact Management
  • Opportunity Management and Score
  • Lead Management
  • Sales Data
  • File Sync
  • File Sharing
  • Sales Forecasting
  • Salesforce Mobile App
  • Contact Manager
  • Real-Time Visibility
  • Drag-and-Drop Interface
  • Dashboards
  • Visual Workflow
  • Multi-Currency Support
  • In-Line Editing
  • Lead Assignment and Routing
  • Rules-Based Lead Scoring
  • Einstein Lead Scoring
  • Web-to-Lead Capture
  • Campaign Management
  • Duplicate Blocking
  • Mass Email
  • Salesforce Engage
  • Email Templates
  • Campaign Influence
  • Einstein Activity Capture
  • Calendar
  • Sales Console App
  • Enterprise Territory Management
  • Opportunity Splits
  • Salesforce CPQ and Billing
  • Contracts, Orders, Quotes, Products, and Price Books
  • Chatter, Files, Topics, and Recommendations
  • Case Management
  • Lightning Bolt Solutions
  • Partner Communities
  • Lead Registration
  • Roles and Permissions
  • Process Builder
  • Lightning Platform
  • Web Services API
  • Google Apps Integration
  • File Storage Per User
  • Sandbox

Pricing Info

Salesforce CRM offers four SMB and enterprise pricing plans billed annually. Give the details a look, and select your plan. You can also test Salesforce with a free demo version of the software. Start your free demo of Salesforce here.

Lightning Essentials – $25/user/month

  • Account & Contact Management
  • Opportunity Management
  • Lead Management
  • Web-to-Lead Capture
  • Email Templates
  • Task Management
  • Activity Feed
  • Salesforce Mobile App (with Offline Functionality)
  • Chatter
  • Files
  • Configurable Reports and Dashboards
  • Case Auto-Assignment
  • Case Management
  • AppExchange
  • Lightning App Builder
  • Einstein Activity Capture
  • Data and File Storage per User
  • Inbox Mobile and Desktop Apps
  • Unlimited Online Training
  • Online Case Submission
  • Standard Success Plan

Lightning Professional – $75/user/month

  • All Features of Lightning Essentials, plus…
  • Lightning for Gmail/Outlook
  • Topics and Recommendations
  • Developer Sandbox
  • Lead Assignment and Routing
  • Mass Email
  • 2 Roles and Permission, Profiles and Page Layouts
  • 1 Sales Console App
  • 3 Record Types per Object
  • 5 Process Builder per Org
  • Rules-Based Lead Scoring
  • Person Accounts
  • Order
  • Lightning Sync
  • Products and Price Books
  • Quotes
  • Contracts
  • Google Apps Integration
  • Duplicate Blocking
  • Campaign Management
  • Forecasting Mobile App
  • Lead Registration
  • 3 Campaign Influence
  • Collaborative Forecasting
  • Knowledge (read-only)

Lightning Enterprise – $150/user/month

  • All Features of Lightning Professional, plus…
  • 5 Campaign Influence
  • Sales Teams
  • Calendar
  • Opportunity Score
  • Forecasting: Custom Opportunity Fields
  • Opportunity Splits
  • Enterprise Territory Management
  • Advanced Reporting Features
  • Lightning Platform
  • Unlimited Process Builder per Org
  • Workflow and Approval Automation
  • Unlimited Roles and Permissions, Record Types per Object, Configurable Profiles and Page Layouts
  • 1 Partial Sandbox
  • Web Services API

Lightning Unlimited – $300/user/month

  • All Salesforce CRM Features and Capabilities

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Time Warner Cable, Dell, American Red Cross, Comcast, Wells Fargo

Integrations

Salesforce CRM integrates with the following business systems and applications:

  • Force.com
  • Heroku
  • ExactTarget Fuel
  • Third-party apps at Salesforce AppExchange
  • Service Cloud
  • Marketing Cloud
  • Pardot,
  • Desk.com
  • Analytics Cloud
  • Data Cloud
  • JIRA
  • Freshdesk
  • FinancialForce
  • LeadExec
  • Samanage
  • Zuora
  • Zendesk

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Salesforce CRM is a software app that lets you track all customer information and interactions in one location to follow more leads.

Company Email

info@salesforce.com

Contact No.

Company's Address

Salesforce.com, Inc.
The Landmark at One Market
Suite 300
San Francisco, CA 94105
USA

Every time you research various CRM Software apps you shouldn’t only look at their list of features and provided pricing plans. Consider that the app should be matching your needs and team so the more flexible their offer the better. Learn what OSes are supported by DataKnowl and Really Simple Systems CRM and make sure you will get mobile support for whatever devices you work on in your company. It may also be a good idea to learn which languages and countries are supported, because this may be a critical factor for many firms.

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