Compare Zoho Desk vs. CustomerICareWe are here to simplify the whole process of assessing CRM Software products for you. For example, on this page you can check the overall performance of CustomerICare (7.0) and compare it with the overall performance of Zoho Desk (8.8). You may also match their overall user satisfaction rating: CustomerICare (85%) vs. Zoho Desk (100%). Furthermore, research their features thoroughly to check which product can better address your company’s needs. In general, any business solution should allow you to comfortably check the big picture, at the same time offering you easy access to the details. Our experts made sure to prepare reviews of all popular CRM Software services offered on the market, but among all the ones we reviewed these three caught our special attention: HubSpot CRM, Freshdesk, Pipedrive.
|Free | Monthly payment||Monthly payment | Quote-based|
Zoho Desk is a support desk platform that helps you deliver top quality customer support to clients with tools that increase agent productivity and improve analytic operations.
Guide your web visitors and nurture them to become leads and make more conversions.
Zoho Desk offers two priced packages plus a free version packed with basic business support features. A 15-day trial with no credit card requirement is also available for businesses and individuals who want to take Zoho Desk for a spin.
You can easily start Zoho Suport free trial here.
Professional – $15/agent/month (billed monthly) or $12/agent/month (billed annually) plus tax, as applicable
All Free features plus:
Enterprise – $30/agent/month (billed monthly) or $25/agent/month (billed annually) plus tax, as applicable
All Professional features plus:
If you want to know about CustomerICare costs here are the details:
Freemium ($0, up to 1 operator)
Regular Care ($22, 1 operator/month)
Prestige Care ($32, per seat/month)
Enterprise (by quote)
|Small Business | Large Enterprises | Medium Business||Small Business | Large Enterprises | Medium Business|
Zoho Desk integrates with the following business systems and applications:
|Learn more about Zoho Desk pricing||Learn more about CustomerICare pricing|
| Zoho Corporation|
4141 Hacienda Drive
Pleasanton, CA 94588
| ul. Hauke-Bosaka 17/1|
50-447 Wrocław, Poland
|CoffeeRocket, WesTel International, Hibner||Uniqa, Skandia, Nexterio, Riflessi, Digi Screens|
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Both CustomerICare and Zoho Desk were reviewed by a team of reliable B2B experts who carried out a full analysis of all core aspects of each software. Their final score was prepared with unique SmartScore system which calculates an individual partial score to every component including: main features, customer support, mobile support, security, client satisfaction and market presence. We are aware that useful features are not the only thing crucial to a business so we make sure we pay attention to all facets of a solution before giving it a final score.