Compare Zoho Assist vs. CustomerICareWith different features, pricing, terms, and more to check, choosing the right Customer Support Software for your business is hard. Nevertheless by using our system, it's easy to match the functions of CustomerICare and Zoho Assist together with their general SmartScore, respectively as: 7.0 and 8.5 for overall score and 85% and 98% for user satisfaction. You can also review them feature by feature and find out which application is a more suitable fit for your company. Keep in mind to get a trial version first before opting in for a plan to experience how the solution can benefit you in real scenarios. As of now, the most popular solutions in our Customer Support Software category are: Zendesk, Samanage, Freshdesk.
|Monthly payment | Quote-based|
Zoho Assist is an advanced, easy, and free remote training and troubleshooting platform with dual screens and two-way file sharing that doesn’t need installation.
Guide your web visitors and nurture them to become leads and make more conversions.
Zoho Assist was designed to serve as remote support for multiple desktop and mobile apps, which is why it integrates with all Zoho products and around 5% of all popular B2B apps and platforms:
|Types of Customers|
Types of Customers
|Small Business | Medium Business||Small Business | Large Enterprises | Medium Business|
|Learn more about Zoho Assist pricing||Learn more about CustomerICare pricing|
|1 877 834 4428||8943048148|
| ul. Hauke-Bosaka 17/1|
50-447 Wrocław, Poland
|Uniqa, Skandia, Nexterio, Riflessi, Digi Screens|
Zoho Assist has three plans in their offer.
Lifetime free plan
Standard – $10/technician/month (billed monthly) or $8/technician/month (billed annually) plus tax, as applicable
Professional – $15/technician/month (billed monthly) or $13/technician/month (billed annually) plus tax, as applicable
Standard – $10 for 25 computers (billed monthly) or $8 for 25 computers/month (billed annually) plus tax, as applicable
If you want to know about CustomerICare costs here are the details:
Freemium ($0, up to 1 operator)
Regular Care ($22, 1 operator/month)
Prestige Care ($32, per seat/month)
Enterprise (by quote)
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In the event you continue having doubts about which product will be best for your business it may be a sound idea to examine each service’s social metrics. These metrics are frequently a sign of how popular every software is and how large is its online presence.For instance, if you analyze CustomerICare LinkedIn profile you’ll see that they are followed by 8 people. In case of Zoho Assist the number of followers on their LinkedIn page is 37536.