Compare CustomerICare vs. Zoho AssistIf you want to have a convenient way to learn which Customer Support Software product is better, our exclusive algorythm gives CustomerICare a score of 7.0 and Zoho Assist a score of 8.5 for all round quality and performance. Moreover, CustomerICare is rated at 85%, while Zoho Assist is rated 98% for their user satisfaction level. You can also compare their product details, including features, tools, options, plans, costs, and much more. See if the software lets you to customize some of its processes to guarantee the app matches your own business workflows. We did our best to prepare reviews of all popular Customer Support Software services offered out there, but among all the ones we reviewed these three deserved our special attention: LiveAgent, Freshdesk, Samanage.
|Monthly payment | Quote-based||Freemium|
Guide your web visitors and nurture them to become leads and make more conversions.
Advanced, easy, and free remote training and troubleshooting platform with dual screens and two-way file sharing that doesn’t need installation.
If you want to know about CustomerICare costs here are the details:
Freemium ($0, up to 1 operator)
Regular Care ($22, 1 operator/month)
Prestige Care ($32, per seat/month)
Enterprise (by quote)
Zoho Assist has three plans in their offer.
Lifetime free plan: for one technician and one unattended computer
For companies wishing to involve more people and to share file, there are 2 paid professional plans:
Both professional plans encompass all features from the free plan, together with:
|8943048148||1 877 834 4428|
Zoho Assist was designed to serve as remote support for multiple desktop and mobile apps, which is why it integrates with all Zoho products and around 5% of all popular B2B apps and platforms:
|Learn more about CustomerICare pricing||Learn more about Zoho Assist pricing|
|Uniqa, Skandia, Nexterio, Riflessi, Digi Screens|
|Small Business | Large Enterprises | Medium Business||Small Business | Medium Business|
| ul. Hauke-Bosaka 17/1|
50-447 Wrocław, Poland
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Almost as essential as features and user support responsiveness are pricing packages provided by CustomerICare and Zoho Assist. Even though pricing should not be a deciding element it’s without a doubt a key thing to think about. You should count on a flexible pricing plan that can be matched with your team size and painlessly scaled up every time your team grows. Make sure you don’t opt for plans that include additional functionalities that you won’t use and always make an effort to get in touch with the vendor directly because enterprises can frequently count on discounts. You should also give a chance to a free trial or demo of every service to spend at least some time using it. It’s a useful experience that doesn’t need you to pay any money and gives you a practical overview of what it’s like to work with CustomerICare and Zoho Assist.