Compare Zingle Business Text Messaging vs. CustomerICare

Getting the best CRM Software for your company is difficult with various features, options, and offers to take note of. However, relying on our review platform will help you to cut down the selection steps by getting all key services in one location. As an illustration, you can compare CustomerICare and Zingle Business Text Messaging for their tools and overall scores, namely, 7.0 and 8.0, respectively. Similarly, you can see which product has better general user satisfaction rating: 85% (CustomerICare) and 100% (Zingle Business Text Messaging) to find out which solution is better for your business. Don’t simply choose the solution with the lowest price, but the service that offers the best value. Our experts made sure to prepare reviews of all popular CRM Software services that you can find on the market, but among all the ones we reviewed these three deserved our special attention: Freshdesk, Freshsales, HubSpot CRM.
Compare

Zingle Business Text Messaging

VS

CustomerICare

VS

Zingle Business Text Messaging screenshot CustomerICare screenshot
Pricing Page

Score

Our Score

8.0 ?

Our Score

7.0 ?

Client Experience

Client Experience

Client Experience

100% ?

Client Experience

85% ?

Pricing

Pricing

$39

$22

Price Scheme

Price Scheme

Monthly payment | Annual Subscription | Quote-based Monthly payment | Quote-based
Full Review

Full Review

General Info

General Info

Zingle is a software solution which enables businesses to communicate with customers through text messaging.
Guide your web visitors and nurture them to become leads and make more conversions.
Useful Links
Contact No.

Contact No.

+1-877-946-4536 8943048148
List of Features

List of Features

Zingle Business Text Messaging FEATURES

  • Team Inbox
  • Saved Replies and Templates
  • Language Translations
  • Dynamic Contact Segmentation
  • Group Messaging
  • Custom Fields and Properties
  • Automated Workflow Engine
  • Filters and Conditions
  • Powerful Automated Actions
  • Analytics
  • Multi-channel Messaging
  • Internal Notes
  • Delayed Messages
  • Autoresponder
  • MMS & Animated GIF support

CustomerICare FEATURES

  • text, audio, video chat
  • real-time website traffic monitor
  • chat window customization
  • pre-chat forms
  • lead generation automation
  • chat history
  • full-screen live chat dashboard
  • analytics and reporting
  • concurrent chats
  • intelligent chat routing
  • dedicated success manager
Client Types

Client Types

Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business
OS Supported

OS Supported

Windows
Android
iPhone/iPad
Mac
Web-based
Windows
Linux
Android
iPhone/iPad
Mac
Pricing Page

Pricing Page

Learn more about Zingle Business Text Messaging pricing Learn more about CustomerICare pricing
Available Support

Available Support

Phone Live Support
Ticket Training
Phone Live Support
Available Integrations

Available Integrations

Zingle integrates with the following business systems and applications:

  • Facebook Messenger
  • Line
  • WeChat
  • Oracle Opera
  • Focus
  • Salesforce
  • WordPress
  • Magento
  • Joomla!
  • Drupal
  • Shopify
  • ZenCart
  • Zendesk
Languages

Languages

English English
Cost Details

Cost Details

Zingle Business Text Messaging offers four SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:

Basic – $49/month or $39/month (annual billing)

  • Unlimited Contacts
  • Unlimited Automation
  • In-App/Email Support

Standard – $149/month or $119/month (annual billing)

  • All Basic features
  • MMS Support
  • Group Messaging

Professional – $299/month or $239/month (annual billing)

  • All Standard features
  • Facebook
  • Touchtone Automation
  • Scheduled Automation
  • API Access
  • Dedicated Account Manager

Enterprise – By quote

  • All Professional features
  • Facebook, WeChat, LINE
  • Language Translations
  • Hospitality Integrations
  • Setup & Training

If you want to know about CustomerICare costs here are the details:

Freemium ($0, up to 1 operator)

  • monitoring 5 concurrent visitors
  • 1 concurrent chat
  • unlimited engagements
  • text chat only
  • 30 day chat history
  • 1 website
  • Prestige Care features for 30 days

Regular Care ($22, 1 operator/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • analytics & reporting

Prestige Care ($32, per seat/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • advanced analytics & reporting
  • intelligent chat routing
  • dedicated success manager

Enterprise (by quote)

  • tailored number of agents
  • business use case analysis
  • data ownership on-premises
  • short deployment cycle
  • dedicated success manager
  • high priority support (SLA)
  • possibility to host the service
  • feature requests
Email Address

Email Address

info@zingle.me sales@customericare.com
Contact Address

Contact Address

Camino Vida Roble
92011 Carlsbad, California
USA
ul. Hauke-Bosaka 17/1
50-447 Wrocław, Poland
Prominent Customers

Prominent Customers

Hyatt, Chronic Ink, WeightWatchers Uniqa, Skandia, Nexterio, Riflessi, Digi Screens
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Popular Alternatives

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QUICK LINKS

QUICK LINKS

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Almost as important as useful features and client support responsiveness are pricing plans offered by CustomerICare and Zingle Business Text Messaging. While pricing should not be a deciding element it’s surely a key thing to consider. You should expect a flexible pricing package that can be matched with your business size and easily scaled up every time your company develops. Be sure that you don’t pick packages that include additional features that you won’t find useful and always try to contact with the vendor directly because big companies can frequently benefit from discounts. You should also try out a free trial or demo of every product to spend at least some time on actual work with the system. It’s a useful experience that doesn’t ask you to invest any money and gives you a reliable overview of what it’s like to work with CustomerICare and Zingle Business Text Messaging.