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Compare Yoummday vs. CustomerICare

If you need to get a quick way to decide which Customer Support Software product is better, our exclusive method gives CustomerICare a score of 7.0 and Yoummday a score of 8.0 for general quality and performance. In addition, CustomerICare is rated at 85%, while Yoummday is rated N/A% for their user satisfaction level. You can also review their product details, such as modules, tools, options, plans, pricing, and more. See whether the solution can customize a few of its processes to make sure the software fits your own business procedures. In case you you would like to quickly decide on the optimal Customer Support Software according to our review team we advise you try out these services: Salesforce Essentials, Freshdesk, Zendesk.
Compare

Yoummday

VS

CustomerICare

VS

Yoummday screenshot CustomerICare screenshot
Pricing Page

Total Score

Our Score

8.0 ?

Our Score

7.0 ?

Client Satisfaction

Client Satisfaction

Client Satisfaction

N/A% ?

Client Satisfaction

85% ?

Price

Price

by quote

$22

Pricing Type

Pricing Type

Quote-based Monthly payment | Quote-based
Detailed Review

Detailed Review

General Info

General Info

Yoummday is world’s first online marketplace of professionals for virtual contact support.
Guide your web visitors and nurture them to become leads and make more conversions.
Useful Links
Contact Email

Contact Email

info@yoummday.com sales@customericare.com
Cost Details

Cost Details

Yoummday is a virtual contact center marketplace for SMBs and big corporations that charges clients per minute. Those interested in it can use the web form to contact sales and to ask for more enterprise pricing details.

If you want to know about CustomerICare costs here are the details:

Freemium ($0, up to 1 operator)

  • monitoring 5 concurrent visitors
  • 1 concurrent chat
  • unlimited engagements
  • text chat only
  • 30 day chat history
  • 1 website
  • Prestige Care features for 30 days

Regular Care ($22, 1 operator/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • analytics & reporting

Prestige Care ($32, per seat/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • advanced analytics & reporting
  • intelligent chat routing
  • dedicated success manager

Enterprise (by quote)

  • tailored number of agents
  • business use case analysis
  • data ownership on-premises
  • short deployment cycle
  • dedicated success manager
  • high priority support (SLA)
  • possibility to host the service
  • feature requests
Contact Address

Contact Address

Belgradstrasse 68
80804 München
Germany
ul. Hauke-Bosaka 17/1
50-447 Wrocław, Poland
Languages

Languages

English, Germany English
Types of Support

Types of Support

Phone Live Support
Phone Live Support
Popular Clients

Popular Clients

Uniqa, Skandia, Nexterio, Riflessi, Digi Screens
Integrations

Integrations

No information available.

  • WordPress
  • Magento
  • Joomla!
  • Drupal
  • Shopify
  • ZenCart
  • Zendesk
List of Features

List of Features

Yoummday FEATURES

  • Telesales
  • Market Research
  • Customer Surveys
  • Customer Support
  • Order Hotlines
  • Secretary & Reception
  • Simultaneous Interpreter
  • Email Support
  • Web Chat Support
  • Social Media Support

CustomerICare FEATURES

  • text, audio, video chat
  • real-time website traffic monitor
  • chat window customization
  • pre-chat forms
  • lead generation automation
  • chat history
  • full-screen live chat dashboard
  • analytics and reporting
  • concurrent chats
  • intelligent chat routing
  • dedicated success manager
Phone Number

Phone Number

+49-89-230-23600 8943048148
Pricing Page

Pricing Page

Learn more about Yoummday pricing Learn more about CustomerICare pricing
Available Devices

Available Devices

Windows
Mac
Web-based
Windows
Linux
Android
iPhone/iPad
Mac
Company Size

Company Size

Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business
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Popular Alternatives

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QUICK LINKS

QUICK LINKS

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It may not always be sufficient to just compare CustomerICare and Yoummday with one another. Although useful features, pricing plans and customer reviews are all important and should be taken into account when making a final choice, you should also pay attention to the recognition and awards won by every software. Very often a less popular service may turn out to be a great choice that was distinguished with SaaS awards such as our Supreme Software Award which reveals that regardless of limited market presence it’s a worthy rival to the products that rule the market.