Compare Yoummday vs. CustomerICare

We are here to improve the cumbersome process of reviewing Customer Support Software products for you. For example, on this page you can look at the overall performance of CustomerICare (7.0) and contrast it with the overall performance of Yoummday (8.0). You can also match their overall user satisfaction rating: CustomerICare (85%) vs. Yoummday (N/A%). What’s more, research their capabilities thoroughly to see which product can better address your company’s needs. In general, any business app should allow you to quickly see the big picture, all the while giving you quick access to the details. At the moment, the leading services in our Customer Support Software category are: Samanage, Freshdesk, LiveAgent.
Compare

Yoummday

VS

CustomerICare

VS

Yoummday screenshot CustomerICare screenshot
Pricing Details

Score

Our Score

8.0 ?

Our Score

7.0 ?

Customer Experience

Customer Experience

Customer Experience

N/A% ?

Customer Experience

85% ?

Price

Price

by quote

$22

Pricing Model

Pricing Model

Quote-based Monthly payment | Quote-based
Detailed Review

Detailed Review

General Description

General Description

Yoummday is world’s first online marketplace of professionals for virtual contact support.
Guide your web visitors and nurture them to become leads and make more conversions.
Useful Links
OS Supported

OS Supported

Windows
Mac
Web-based
Windows
Linux
Android
iPhone/iPad
Mac
Available Features

Available Features

Yoummday FEATURES

  • Telesales
  • Market Research
  • Customer Surveys
  • Customer Support
  • Order Hotlines
  • Secretary & Reception
  • Simultaneous Interpreter
  • Email Support
  • Web Chat Support
  • Social Media Support

CustomerICare FEATURES

  • text, audio, video chat
  • real-time website traffic monitor
  • chat window customization
  • pre-chat forms
  • lead generation automation
  • chat history
  • full-screen live chat dashboard
  • analytics and reporting
  • concurrent chats
  • intelligent chat routing
  • dedicated success manager
Available Languages

Available Languages

USA, UK, Canada, International, Germany International
Vendor Email

Vendor Email

info@yoummday.com sales@customericare.com
Available Support

Available Support

Phone Live Support
Phone Live Support
Prominent Clients

Prominent Clients

Uniqa, Skandia, Nexterio, Riflessi, Digi Screens
Types of Clients

Types of Clients

Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business
Pricing Details

Pricing Details

Learn more about Yoummday pricing Learn more about CustomerICare pricing
Vendor's Address

Vendor's Address

Belgradstrasse 68
80804 München
Germany
ul. Hauke-Bosaka 17/1
50-447 Wrocław, Poland
Pricing Plans

Pricing Plans

Yoummday is a virtual contact center marketplace for SMBs and big corporations that charges clients per minute. Those interested in it can use the web form to contact sales and to ask for more enterprise pricing details.

If you want to know about CustomerICare costs here are the details:

Freemium ($0, up to 1 operator)

  • monitoring 5 concurrent visitors
  • 1 concurrent chat
  • unlimited engagements
  • text chat only
  • 30 day chat history
  • 1 website
  • Prestige Care features for 30 days

Regular Care ($22, 1 operator/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • analytics & reporting

Prestige Care ($32, per seat/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • advanced analytics & reporting
  • intelligent chat routing
  • dedicated success manager

Enterprise (by quote)

  • tailored number of agents
  • business use case analysis
  • data ownership on-premises
  • short deployment cycle
  • dedicated success manager
  • high priority support (SLA)
  • possibility to host the service
  • feature requests
Integrations

Integrations

No information available.

  • WordPress
  • Magento
  • Joomla!
  • Drupal
  • Shopify
  • ZenCart
  • Zendesk
Contact No.

Contact No.

+49-89-230-23600 8943048148
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Popular Alternatives

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QUICK LINKS

QUICK LINKS

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All the data, facts and statistics that we shared in this table were taken from official vendor sites, marketing materials available online, actual experience from real clients as well as our individual hands-on use of each software by a professional reviewer. We pay a lot of attention to extensively test every service, as a result we not only study it on our own, but we also compare our results with opinions of other people from the B2B community.