Compare CustomerICare vs. YonyxWhen you need a competent Customer Support Software product for your enterprise you must remember to evaluate different alternatives. It doesn’t have to be complicated, and can be as quick as matching their functions in a table like the one below. You will also get a good idea how each product operates. For example, on this page you can find CustomerICare’s overall score of 7.0 and compare it against Yonyx’s score of 7.0; or CustomerICare’s user satisfaction level at 85% versus Yonyx’s 100% satisfaction score. The comparison will allow you to see the pros and cons of each application, and decide which matches your requirements better. Aside from the main features, the application which is simple and intuitive is always the better choice. In the event you would like to quickly decide on the optimal Customer Support Software according to our review team we advise you try out these products: Samanage, LiveAgent, Freshdesk.
|Monthly payment | Quote-based||Monthly payment|
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Yonyx provides a cloud based platform for your subject matter experts to build decision tree driven interactive guides for customer service.
| ul. Hauke-Bosaka 17/1|
50-447 Wrocław, Poland
| Yonyx, Inc.|
640 W. California Avenue, Suite 210
Sunnyvale, CA 94086, USA
|Learn more about CustomerICare pricing||Learn more about Yonyx pricing|
Yonyx integrates with the following business systems and applications:
If you want to know about CustomerICare costs here are the details:
Freemium ($0, up to 1 operator)
Regular Care ($22, 1 operator/month)
Prestige Care ($32, per seat/month)
Enterprise (by quote)
Intern – $6/user/month
Junior – $11/user/month
Professional – $17/user/month
Executive – $22/user/month
|International||USA, UK, Canada, International|
|Small Business | Large Enterprises | Medium Business||Small Business | Large Enterprises | Medium Business | Freelancers|
|Uniqa, Skandia, Nexterio, Riflessi, Digi Screens||Fonality, Mailstreet, McNally, Apptix|
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You should keep in mind that while both CustomerICare and Yonyx may have an outstanding range of features every solution may be created for a different business size. If you are studying different apps you should give some attention to a company size they are aimed at. Certain elements could scale up efficiently for big enterprises but if you own a small or mid-sized business it’s frequently better to stay away from paying for advanced features that you may never actually use.