Compare xSellco Feedback vs. CustomerICare

Getting the best CRM Software for your organization is crucial to growing your company’s productivity. In our platform, it's easy to assess various solutions to see which one is the most suitable software for your needs. Here you can match CustomerICare vs. xSellco Feedback and check out their overall scores (7.0 vs. 9.0, respectively) and user satisfaction rating (85% vs. N/A%, respectively). You can even browse the specifics of costs, conditions, plans, services, tools, and more, and determine which software offers more advantages for your business. In general, go for the business software that lets you to scale the features and pricing to address your business growth or lack of it. People who are pressed for time or need a CRM Software suggestion from our team might want to try out these top choices for the current year: HubSpot CRM, Pipedrive, Freshdesk.
Product

xSellco Feedback

VS

CustomerICare

VS

xSellco Feedback screenshot CustomerICare screenshot
Pricing Page

Total Score

Our Score

9.0 ?

Our Score

7.0 ?

Client Experience

Client Experience

Client Experience

N/A% ?

Client Experience

85% ?

Pricing

Pricing

$49

$22

Pricing Model

Pricing Model

Monthly payment | Annual Subscription Monthly payment | Quote-based
Complete Review

Complete Review

Overview

Overview

xSellco is another member of the company's sales productivity suite, this one in charge of feedback solicitation for the right product at the right time.
Guide your web visitors and nurture them to become leads and make more conversions.
Easy Links
Prominent Customers

Prominent Customers

MicksGarage, Suzuki, Shark, Lighting Supply Group Uniqa, Skandia, Nexterio, Riflessi, Digi Screens
Contact Email

Contact Email

support@xsellco.com sales@customericare.com
Customer Types

Customer Types

Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business
Languages Supported

Languages Supported

English English
Contact Address

Contact Address

280 Madison Avenue #912 - 9th Floor
New York, NY 10016
USA
ul. Hauke-Bosaka 17/1
50-447 Wrocław, Poland
Pricing Page

Pricing Page

Learn more about xSellco Feedback pricing Learn more about CustomerICare pricing
Cost Details

Cost Details

xSellco Feedback offers several payment plans to choose from, depending on whether you’re interested in managing a small team, or looking to purchase an enterprise pricing plan for a large business. For each plan, you can benefit from the company’s free 14-day trial, and examine its features in advance. Here are the details of each plan:

Basic Plan – $49/month (billed annually)

  • 5,000 Feedback Requests
  • Unlimited marketplaces
  • Automated feedback requests
  • Templates and SmartTags
  • Seller and product reviews
  • Negative feedback management
  • Coordinate intelligent request schedules
  • Feedback report analytics
  • Sales Dashboard
  • Support by email

Professional Plan – $99/month (billed annually)

  • 25,000 Feedback Requests
  • Unlimited marketplaces
  • Automated feedback requests
  • Templates and SmartTags
  • Seller and product reviews
  • Negative feedback management
  • Coordinate intelligent request schedules
  • Feedback report analytics
  • Sales Dashboard
  • Support by email, phone

Premium Plan – $199/month (billed annually)

  • 60,000 Feedback Requests
  • Unlimited marketplaces
  • Automated feedback requests
  • Templates and SmartTags
  • Seller and product reviews
  • Negative feedback management
  • Coordinate intelligent request schedules
  • Feedback report analytics
  • Sales Dashboard
  • Support by email, phone, live chat

If you want to know about CustomerICare costs here are the details:

Freemium ($0, up to 1 operator)

  • monitoring 5 concurrent visitors
  • 1 concurrent chat
  • unlimited engagements
  • text chat only
  • 30 day chat history
  • 1 website
  • Prestige Care features for 30 days

Regular Care ($22, 1 operator/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • analytics & reporting

Prestige Care ($32, per seat/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • advanced analytics & reporting
  • intelligent chat routing
  • dedicated success manager

Enterprise (by quote)

  • tailored number of agents
  • business use case analysis
  • data ownership on-premises
  • short deployment cycle
  • dedicated success manager
  • high priority support (SLA)
  • possibility to host the service
  • feature requests
List of Features

List of Features

xSellco Feedback FEATURES

  • Automated feedback requests for all web channels
  • Multichannel feedback tool
  • Google Seller ratings for your search results
  • Full compliance with marketplaces’ feedback policies
  • Intelligent targeting of products that sell well
  • Blacklisting customers with negative feedback history
  • Sending feedback requests only to on-time deliveries
  • Integration with Xsellco Helpdesk
  • Intelligent timing of request delivery
  • Customized emails
  • SmartTags and personalized requests
  • A/B testing
  • Follow Up emails
  • Attachments
  • Rewards for returning customers
  • Measuring performance and reporting
  • Star Scores
  • Positive feedback ratings
  • Fast reactions to negative feedback

CustomerICare FEATURES

  • text, audio, video chat
  • real-time website traffic monitor
  • chat window customization
  • pre-chat forms
  • lead generation automation
  • chat history
  • full-screen live chat dashboard
  • analytics and reporting
  • concurrent chats
  • intelligent chat routing
  • dedicated success manager
Devices Supported

Devices Supported

Windows
Android
iPhone/iPad
Mac
Web-based
Windows
Linux
Android
iPhone/iPad
Mac
Support Types

Support Types

Phone
Ticket Training
Phone Live Support
Contact Phone

Contact Phone

+1 917-688-2333 8943048148
Supported Integrations

Supported Integrations

xSellco Feedback integrates with the following business systems and applications:

  • Amazon
  • eBay
  • Trustpilot
  • Xsellco Helpdesk
  • WordPress
  • Magento
  • Joomla!
  • Drupal
  • Shopify
  • ZenCart
  • Zendesk
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Software Comparison

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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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It may not always be sufficient to just compare CustomerICare and xSellco Feedback against one another. Although reliable tools, pricing plans and customer comments are all crucial and should be included when making a final choice, you should also take a look at the recognition and awards won by each software. Frequently a less popular software may turn out to be an excellent choice that was a winner of many industry awards such as our Experts’ Choice Award which reveals that regardless of lesser market presence it’s a significant rival to the solutions that dominate the market.