Compare CustomerICare vs. XSellco High5

It’s easy to our scoring system to provide you with a general idea which CRM Software product is better for your company. For overall product quality, CustomerICare received 7.0 points, while XSellco High5 earned 9.0 points. Meanwhile, for user satisfaction, CustomerICare scored 85%, while XSellco High5 scored 100%. Information regarding their unique elements, tools, supported platforms, customer service, plus more are given below to give you a more versatile comparison. Remember to choose only the tools your business requires so you don’t waste resources for functions that are unnecessary. People who don't have much time or would like to get a Customer Support Software suggestion from our experts might want to take a look at these top choices for the current year: Samanage, Freshdesk, LiveAgent.
Comparison

CustomerICare

VS

XSellco High5

VS

CustomerICare screenshot XSellco High5 screenshot
Pricing Details

Total Score

Our Score

7.0 ?

Our Score

9.0 ?

Client Experience

Client Experience

Client Experience

85% ?

Client Experience

100% ?

Price

Price

$22

$49

Price Scheme

Price Scheme

Monthly payment | Quote-based Monthly payment | Annual Subscription
Complete Review

Complete Review

General Description

General Description

Guide your web visitors and nurture them to become leads and make more conversions.
XSellco High5 is another member of the company's sales productivity suite, this one in charge of feedback solicitation for the right product at the right time.
Useful Links
Email Address

Email Address

sales@customericare.com demo@xsellco.com
Prominent Clients

Prominent Clients

Uniqa, Skandia, Nexterio, Riflessi, Digi Screens MicksGarage, Suzuki, Shark, Lighting Supply Group
Types of Clients

Types of Clients

Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business
Available Support

Available Support

Phone Live Support
Phone
Ticket Training
Company's Address

Company's Address

ul. Hauke-Bosaka 17/1
50-447 Wrocław, Poland
280 Madison Avenue #912 - 9th Floor
New York, NY 10016
USA
Contact Phone

Contact Phone

8943048148 +1 917-688-2333
Pricing Plans

Pricing Plans

If you want to know about CustomerICare costs here are the details:

Freemium ($0, up to 1 operator)

  • monitoring 5 concurrent visitors
  • 1 concurrent chat
  • unlimited engagements
  • text chat only
  • 30 day chat history
  • 1 website
  • Prestige Care features for 30 days

Regular Care ($22, 1 operator/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • analytics & reporting

Prestige Care ($32, per seat/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • advanced analytics & reporting
  • intelligent chat routing
  • dedicated success manager

Enterprise (by quote)

  • tailored number of agents
  • business use case analysis
  • data ownership on-premises
  • short deployment cycle
  • dedicated success manager
  • high priority support (SLA)
  • possibility to host the service
  • feature requests

XSellco High5 offers several payment plans to choose from, depending on whether you’re interested in managing a small team, or looking to purchase an enterprise pricing plan for a large business. For each plan, you can benefit from the company’s free 14-day trial, and examine its features in advance. Here are the details of each plan:

Basic Plan – $49/month (billed annually)

  • 5,000 Feedback Requests
  • Unlimited marketplaces
  • Automated feedback requests
  • Templates and SmartTags
  • Seller and product reviews
  • Negative feedback management
  • Coordinate intelligent request schedules
  • Feedback report analytics
  • Sales Dashboard
  • Support by email

Professional Plan – $99/month (billed annually)

  • 25,000 Feedback Requests
  • Unlimited marketplaces
  • Automated feedback requests
  • Templates and SmartTags
  • Seller and product reviews
  • Negative feedback management
  • Coordinate intelligent request schedules
  • Feedback report analytics
  • Sales Dashboard
  • Support by email, phone

Premium Plan – $199/month (billed annually)

  • 60,000 Feedback Requests
  • Unlimited marketplaces
  • Automated feedback requests
  • Templates and SmartTags
  • Seller and product reviews
  • Negative feedback management
  • Coordinate intelligent request schedules
  • Feedback report analytics
  • Sales Dashboard
  • Support by email, phone, live chat
OS Supported

OS Supported

Windows
Linux
Android
iPhone/iPad
Mac
Windows
Android
iPhone/iPad
Mac
Web-based
Pricing Details

Pricing Details

Learn more about CustomerICare pricing Learn more about XSellco High5 pricing
Integrations

Integrations

  • WordPress
  • Magento
  • Joomla!
  • Drupal
  • Shopify
  • ZenCart
  • Zendesk

XSellco High5 integrates with the following business systems and applications:

  • Amazon
  • eBay
  • Trustpilot
  • XSellco Fusion
Available Languages

Available Languages

International USA, UK, Canada, International, China, Germany, France
Available Features

Available Features

CustomerICare FEATURES

  • text, audio, video chat
  • real-time website traffic monitor
  • chat window customization
  • pre-chat forms
  • lead generation automation
  • chat history
  • full-screen live chat dashboard
  • analytics and reporting
  • concurrent chats
  • intelligent chat routing
  • dedicated success manager

XSellco High5 FEATURES

  • Automated feedback requests for all web channels
  • Multichannel feedback tool
  • Google Seller ratings for your search results
  • Full compliance with marketplaces’ feedback policies
  • Intelligent targeting of products that sell well
  • Blacklisting customers with negative feedback history
  • Sending feedback requests only to on-time deliveries
  • Integration with XSellco Fusion
  • Intelligent timing of request delivery
  • Customized emails
  • SmartTags and personalized requests
  • A/B testing
  • Follow Up emails
  • Attachments
  • Rewards for returning customers
  • Measuring performance and reporting
  • Star Scores
  • Positive feedback ratings
  • Fast reactions to negative feedback
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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Please pay attention to the fact that while both CustomerICare and XSellco High5 may have an outstanding range of features every service might be designed for a different business size. If you are studying different apps you should pay attention to a company size they are meant for. Some functionalities might scale up with no problem for large enterprises but if you own a small or medium business it’s frequently better to stay away from paying for complex functionalities that you might never use.