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Compare WhyQ vs. CustomerICare

You have such a wide range of CRM Software options in today’s state of that industry that selecting the best product can be difficult. On our comparison page, we let you review the features, pricing conditions, available plans, and more details of CustomerICare and WhyQ. You can also check their score (7.0 for CustomerICare vs. 8.0 for WhyQ) and user satisfaction level (85% for CustomerICare vs. 100% for WhyQ). The scores and ratings present you with a general idea how both these software products perform. In addition, find out if the software can integrate with existing business apps to ensure greater productivity. Our team put a lot of effort to review all popular Appointment Scheduling Software services offered on the market, but among all the ones we reviewed these three deserved our special attention: Zen Planner, Calendly, Square Appointments.
Software

WhyQ

VS

CustomerICare

VS

WhyQ screenshot CustomerICare screenshot
Pricing Page

Score

Our Score

8.0 ?

Our Score

7.0 ?

Client Satisfaction

Client Satisfaction

Client Satisfaction

100% ?

Client Satisfaction

85% ?

Pricing

Pricing

$95

$22

Pricing Type

Pricing Type

Free | Monthly payment | One-time payment | Quote-based Monthly payment | Quote-based
Full Review

Full Review

Product Info

Product Info

WhyQ technology provides an effortless way for customers to access your services without standing in line. The software automatically manages your customer queue workflow.
Guide your web visitors and nurture them to become leads and make more conversions.
Easy Links
Prominent Customers

Prominent Customers

Uniqa, Skandia, Nexterio, Riflessi, Digi Screens
Vendor Email

Vendor Email

info@whyq.me sales@customericare.com
OS Supported

OS Supported

Windows
Mac
Web-based
Windows
Linux
Android
iPhone/iPad
Mac
Languages Supported

Languages Supported

English English
Customer Types

Customer Types

Small Business | Medium Business | Freelancers Small Business | Large Enterprises | Medium Business
Available Plans

Available Plans

WhyQ is available for free (1 employee and 1 queue), and offers a variety of payment options and bulk SMS rates for larger teams. Enterprise pricing is also available.

Free

  • 1 Employee
  • 100 Free SMS to test with
  • 1 Queue
  • Free Small Business Account
  • Customer Data

Pay As You Go – Bulk SMS Rates

  • Up to 20 Employees Across All Locations
  • iPad Customer Self Service
  • 10 Internal Queues
  • Corporate Branding Opportunities
  • No Lock-In Contract
  • Customer Data

Enterprise – $149/95/month

  • up to 200 employees across all locations
  • 1,700 Included SMS Messages Per Month
  • Up to 125 Queues
  • No Lock-In Contract
  • Custom Development and API Integration
  • Corporate Branding Opportunities
  • Customer Data

If you want to know about CustomerICare costs here are the details:

Freemium ($0, up to 1 operator)

  • monitoring 5 concurrent visitors
  • 1 concurrent chat
  • unlimited engagements
  • text chat only
  • 30 day chat history
  • 1 website
  • Prestige Care features for 30 days

Regular Care ($22, 1 operator/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • analytics & reporting

Prestige Care ($32, per seat/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • advanced analytics & reporting
  • intelligent chat routing
  • dedicated success manager

Enterprise (by quote)

  • tailored number of agents
  • business use case analysis
  • data ownership on-premises
  • short deployment cycle
  • dedicated success manager
  • high priority support (SLA)
  • possibility to host the service
  • feature requests
Contact Phone

Contact Phone

+1300-515-442 8943048148
Supported Integrations

Supported Integrations

WhyQ integrates with the following business systems and applications:

  • Kiosk Pro
  • WordPress
  • Magento
  • Joomla!
  • Drupal
  • Shopify
  • ZenCart
  • Zendesk
Available Features

Available Features

WhyQ FEATURES

  • MS Virtual Queues
  • Data Capture
  • Display Queue Information
  • Customization Options
  • Local Numbers
  • Queue Management Marketing
  • Android/iOS Customer Self-Service
  • Optimized for any screen size

CustomerICare FEATURES

  • text, audio, video chat
  • real-time website traffic monitor
  • chat window customization
  • pre-chat forms
  • lead generation automation
  • chat history
  • full-screen live chat dashboard
  • analytics and reporting
  • concurrent chats
  • intelligent chat routing
  • dedicated success manager
Company's Address

Company's Address

PO BOX 1084
Chatswood, NSW Sydney
Australia
ul. Hauke-Bosaka 17/1
50-447 Wrocław, Poland
Support Types

Support Types

Phone
Ticket
Phone Live Support
Pricing Page

Pricing Page

Learn more about WhyQ pricing Learn more about CustomerICare pricing
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QUICK LINKS

QUICK LINKS

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If you are still having doubts about which service will be best in your case it might be a sound idea to analyze each service’s social metrics. Such metrics are quite often an indicator of how popular each software is and how wide is its online presence.For instance, if you analyze CustomerICare LinkedIn profile you’ll find out that they are followed by 8 people. In case of WhyQ the amount of followers on their LinkedIn page is 0.