Compare WakeUpSales vs. CustomerICare

With a wide range of functionalities, pricing, conditions, and more to evaluate, finding the right CRM Software for your company is hard. However making use of our system, you can easily match the features of CustomerICare and WakeUpSales together with their general rating, respectively as: 7.0 and 8.0 for overall score and 85% and 100% for user satisfaction. You can also compare them feature by feature check out which application is a more suitable fit for your company. Remember to get a trial version first before subscribing to get a firsthand experience how the solution performs in real scenarios. Our team put a lot of effort to prepare reviews of all popular CRM Software services offered on the market, but among all the ones we reviewed these three caught our special attention: HubSpot CRM, Pipedrive, Freshdesk.
Software

WakeUpSales

VS

CustomerICare

VS

WakeUpSales screenshot CustomerICare screenshot
Pricing Page

Score

Our Score

8.0 ?

Our Score

7.0 ?

Customer Experience

Customer Experience

Customer Experience

100% ?

Customer Experience

85% ?

Price

Price

$4

$22

Price Scheme

Price Scheme

Free | Monthly payment Monthly payment | Quote-based
Complete Review

Complete Review

Product Info

Product Info

WakeUpSales is an open source CRM application that manages and analyzes customer interaction and data to improve your business relationships & sales growth.
Guide your web visitors and nurture them to become leads and make more conversions.
Useful Links
Supported Integrations

Supported Integrations

WakeUpSales integrates with the following business systems and applications:

  • Quickbooks
  • Freshbooks
  • Google Calendar
  • Asterisk
  • Ring Central
  • Twilio
  • Zapier
  • Mailchimp
  • Sendgrid
  • Amazon SES
  • WordPress
  • Magento
  • Joomla!
  • Drupal
  • Shopify
  • ZenCart
  • Zendesk
Types of Customers

Types of Customers

Small Business | Medium Business | Freelancers Small Business | Large Enterprises | Medium Business
Available Features

Available Features

WakeUpSales FEATURES

  • Sales Automation
  • Leads Management
  • Tasks Management
  • Activities
  • Contact Management
  • Google Calendar Synchronization
  • Email Management
  • Activity Stream
  • Export to CSV
  • Import from other CRM

CustomerICare FEATURES

  • text, audio, video chat
  • real-time website traffic monitor
  • chat window customization
  • pre-chat forms
  • lead generation automation
  • chat history
  • full-screen live chat dashboard
  • analytics and reporting
  • concurrent chats
  • intelligent chat routing
  • dedicated success manager
Popular Customers

Popular Customers

Uniqa, Skandia, Nexterio, Riflessi, Digi Screens
Available Devices

Available Devices

Windows
Linux
Mac
Web-based
Windows
Linux
Android
iPhone/iPad
Mac
Email Address

Email Address

support@wakeupsales.com sales@customericare.com
Available Support

Available Support

Phone Live Support
Training
Phone Live Support
Phone No.

Phone No.

(408) 625-7188 8943048148
Pricing Page

Pricing Page

Learn more about WakeUpSales pricing Learn more about CustomerICare pricing
Vendor's Address

Vendor's Address

2059 Camden Ave. #118, San Jose,
California 95124 United States
ul. Hauke-Bosaka 17/1
50-447 Wrocław, Poland
Pricing Info

Pricing Info

WakeUpSales is currently offered for free with the premium plans coming up soon. The pricing for premium plans will start at $4 per user per month.

If you want to know about CustomerICare costs here are the details:

Freemium ($0, up to 1 operator)

  • monitoring 5 concurrent visitors
  • 1 concurrent chat
  • unlimited engagements
  • text chat only
  • 30 day chat history
  • 1 website
  • Prestige Care features for 30 days

Regular Care ($22, 1 operator/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • analytics & reporting

Prestige Care ($32, per seat/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • advanced analytics & reporting
  • intelligent chat routing
  • dedicated success manager

Enterprise (by quote)

  • tailored number of agents
  • business use case analysis
  • data ownership on-premises
  • short deployment cycle
  • dedicated success manager
  • high priority support (SLA)
  • possibility to host the service
  • feature requests
Languages Supported

Languages Supported

English English
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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If you are still having doubts about which app will perform best for your business it may be a sensible idea to analyze each service’s social metrics. Such metrics are quite often an indicator of how popular each service is and how extensive is its online presence. For example, in case of Facebook CustomerICare has 1001 likes on their official profile while WakeUpSales profile is liked by 64 people.