Compare Voiptime vs. CustomerICare

Getting the ideal CRM Software for your firm is key to growing your company’s efficiency. In our platform, you can easily examine various solutions to see which one is the ideal software for your needs. Here you can match CustomerICare vs. Voiptime Lead Management System and check out their overall scores (7.0 vs. 8.0, respectively) and user satisfaction rating (85% vs. 100%, respectively). It's also possible to analyze the details of prices, terms, plans, capabilities, tools, and more, and determine which software offers more advantages for your business. In practice, select the software which helps you to scale the features and subscription plan to match your company growth or lack of it. We know that not all businesses have the time to examine a large number of different products, so we came up with a list of suggestions that you may find useful. Our top selections for the Communications Software category are: Slack, 8×8 VoIP Phone Service, RingCentral.
Compare

Voiptime

VS

CustomerICare

VS

Voiptime screenshot CustomerICare screenshot
Pricing Details

Total Score

Our Score

8.0 ?

Our Score

7.0 ?

Client Experience

Client Experience

Client Experience

N/A% ?

Client Experience

85% ?

Cost

Cost

$20

$22

Pricing Model

Pricing Model

Monthly payment Monthly payment | Quote-based
Complete Review

Complete Review

Overview

Overview

Voiptime Lead Management System is a cloud-based business sales solution that fuses CRM, lead management, and click-to-call dialer into a single, unified platform.
Guide your web visitors and nurture them to become leads and make more conversions.
Easy Links
Cost Details

Cost Details

Voiptime Lead Management System offers a single enterprise pricing plan to consider. Here are the details:

Standard – $20/month

  • Unlimited leads, calls, deals and tasks
  • Custom fields and filters
  • Activity tracking
  • Call routing
  • Call recording
  • Sales and call reporting
  • Email integration
  • Lead capture
  • Lead distribution
  • Lead segmentation
  • Pipeline management
  • Source tracking
  • Calendaring and events
  • Notes and comments
  • Timeline view
  • Open API for developers
  • Task and notification automation
  • Bank-quality data security
  • Amazing customer support

If you want to know about CustomerICare costs here are the details:

Freemium ($0, up to 1 operator)

  • monitoring 5 concurrent visitors
  • 1 concurrent chat
  • unlimited engagements
  • text chat only
  • 30 day chat history
  • 1 website
  • Prestige Care features for 30 days

Regular Care ($22, 1 operator/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • analytics & reporting

Prestige Care ($32, per seat/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • advanced analytics & reporting
  • intelligent chat routing
  • dedicated success manager

Enterprise (by quote)

  • tailored number of agents
  • business use case analysis
  • data ownership on-premises
  • short deployment cycle
  • dedicated success manager
  • high priority support (SLA)
  • possibility to host the service
  • feature requests
Features

Features

Voiptime FEATURES

  • Unlimited leads, calls, deals and tasks
  • Custom fields and filters
  • Activity tracking
  • Call routing
  • Call recording
  • Sales and call reporting
  • Email integration
  • Lead capture
  • Lead distribution
  • Lead segmentation
  • Pipeline management
  • Source tracking
  • Calendaring and events
  • Notes and comments
  • Timeline view
  • Open API for developers
  • Task and notification automation
  • Bank-quality data security
  • Amazing customer support

CustomerICare FEATURES

  • text, audio, video chat
  • real-time website traffic monitor
  • chat window customization
  • pre-chat forms
  • lead generation automation
  • chat history
  • full-screen live chat dashboard
  • analytics and reporting
  • concurrent chats
  • intelligent chat routing
  • dedicated success manager
Devices Supported

Devices Supported

Windows
Mac
Web-based
Windows
Linux
Android
iPhone/iPad
Mac
Contact Address

Contact Address

ul. Hauke-Bosaka 17/1
50-447 Wrocław, Poland
Available Integrations

Available Integrations

Voiptime Lead Management System integrates with the following business systems and applications:

  • Gmail
  • Outlook
  • Other email service providers
  • WordPress
  • Magento
  • Joomla!
  • Drupal
  • Shopify
  • ZenCart
  • Zendesk
Types of Clients

Types of Clients

Small Business | Medium Business | Freelancers Small Business | Large Enterprises | Medium Business
Pricing Details

Pricing Details

Learn more about Voiptime pricing Learn more about CustomerICare pricing
Popular Customers

Popular Customers

Uniqa, Skandia, Nexterio, Riflessi, Digi Screens
Available Languages

Available Languages

USA, UK, Canada, International International
Phone Number

Phone Number

+1-720-362-5005 8943048148
Available Support

Available Support

Training
Phone Live Support
Contact Email

Contact Email

sales@voiptimecloud.com sales@customericare.com
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Software Comparison

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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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In the event you continue having doubts about which service will perform best for your business it might be a sound idea to investigate each service’s social metrics. These metrics are quite often a sign of how popular every software is and how large is its online presence.For example, if you analyze CustomerICare LinkedIn page you’ll find out that they are followed by 8 people. In case of Voiptime Lead Management System the number of followers on their LinkedIn page is 48.