Compare Voip Sales Dialer vs. CustomerICare

You can use our scoring system to give you a general idea which CRM Software product is better for your company. For overall product quality, CustomerICare received 7.0 points, while Voip Sales Dialer received 8.0 points. At the same time, for user satisfaction, CustomerICare scored 85%, while Voip Sales Dialer scored 100%. Information regarding their characteristics, tools, supported platforms, customer service, etc. are available below to give you a more precise analysis. Don’t forget to purchase only the features that you need so as not to waste cash for tools that are unnecessary. We are aware that not all people have enough time to scrutinize a large number of various services, so we came up with a list of suggestions that you may find useful. Our top selections for the Communications Software category are: Slack, RingCentral, 8×8 VoIP Phone Service.
Product

Voip Sales Dialer

VS

CustomerICare

VS

Voip Sales Dialer screenshot CustomerICare screenshot
Pricing Details

Total Score

Our Score

8.0 ?

Our Score

7.0 ?

Client Satisfaction

Client Satisfaction

Client Satisfaction

100% ?

Client Satisfaction

85% ?

Pricing

Pricing

$20

$22

Pricing Model

Pricing Model

Monthly payment Monthly payment | Quote-based
Detailed Review

Detailed Review

Overview

Overview

Voiptime Lead Management System is a cloud-based business sales solution that fuses CRM, lead management, and click-to-call dialer into a single, unified platform.
Guide your web visitors and nurture them to become leads and make more conversions.
Useful Links
Available Features

Available Features

Voip Sales Dialer FEATURES

  • Unlimited leads, calls, deals and tasks
  • Custom fields and filters
  • Activity tracking
  • Call routing
  • Call recording
  • Sales and call reporting
  • Email integration
  • Lead capture
  • Lead distribution
  • Lead segmentation
  • Pipeline management
  • Source tracking
  • Calendaring and events
  • Notes and comments
  • Timeline view
  • Open API for developers
  • Task and notification automation
  • Bank-quality data security
  • Amazing customer support

CustomerICare FEATURES

  • text, audio, video chat
  • real-time website traffic monitor
  • chat window customization
  • pre-chat forms
  • lead generation automation
  • chat history
  • full-screen live chat dashboard
  • analytics and reporting
  • concurrent chats
  • intelligent chat routing
  • dedicated success manager
Pricing Details

Pricing Details

Learn more about Voip Sales Dialer pricing Learn more about CustomerICare pricing
Contact Address

Contact Address

ul. Hauke-Bosaka 17/1
50-447 Wrocław, Poland
Available Integrations

Available Integrations

Voip Sales Dialer integrates with:

  • Gmail
  • Outlook
  • Other email service providers
  • WordPress
  • Magento
  • Joomla!
  • Drupal
  • Shopify
  • ZenCart
  • Zendesk
Vendor Email

Vendor Email

sales@voiptimecloud.com sales@customericare.com
Pricing Info

Pricing Info

Start with completely free LeadManagement Cloud or upgrade to Voip Sales Dialer to get additional functionality. Choosing the free version you will receive:

  • Available for 5 users
  • 50 000 leads / contacts per organization
  • Unlimited custom fields and filters
  • Lead distribution
  • Lead segmentation
  • Pipeline management
  • Source tracking
  • Tasks scheduling
  • Real-time activity dashboard
  • Ability to buy local numbers of 40 countries
  • WebRTC phone and click-to-call dialer
  • Detailed call report
  • Email integration
  • Bank-quality data security
  • Amazing customer support

After the upgrade you will receive:

  • Unlimited users
  • Unlimited leads / contacts
  • Lead capture via Web-to-Lead API integration
  • Inbound calls and ACD queues, call transfer
  • Ability to use own DID number
  • Intelligent call routing
  • Call recording
  • Detailed user’s activity report
  • Pipeline report

If you want to know about CustomerICare costs here are the details:

Freemium ($0, up to 1 operator)

  • monitoring 5 concurrent visitors
  • 1 concurrent chat
  • unlimited engagements
  • text chat only
  • 30 day chat history
  • 1 website
  • Prestige Care features for 30 days

Regular Care ($22, 1 operator/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • analytics & reporting

Prestige Care ($32, per seat/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • advanced analytics & reporting
  • intelligent chat routing
  • dedicated success manager

Enterprise (by quote)

  • tailored number of agents
  • business use case analysis
  • data ownership on-premises
  • short deployment cycle
  • dedicated success manager
  • high priority support (SLA)
  • possibility to host the service
  • feature requests
Phone Number

Phone Number

+1-720-362-5005 8943048148
Client Types

Client Types

Small Business | Large Enterprises | Medium Business | Freelancers Small Business | Large Enterprises | Medium Business
Prominent Clients

Prominent Clients

Uniqa, Skandia, Nexterio, Riflessi, Digi Screens
Support Types

Support Types

Ticket Training
Phone Live Support
Languages Supported

Languages Supported

English English
Available Devices

Available Devices

Windows
Linux
Mac
Web-based
Windows
Linux
Android
iPhone/iPad
Mac
Software Comparison

Software Comparison

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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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Every time you pick a software that you are sure will work best for your business you shouldn’t just focus on what experts have to say about it. In many cases individual experience with the service may change, depending on your own goals and requirements. That’s why in our reviews we also provide our User Satisfaction Rating for each solution to give you a reliable overview of how actual users of CustomerICare and Voip Sales Dialer rate their experience with the app. Our algorithm is based on advanced analysis of product mentions on other websites, social networks as well as blogs, so you will receive a complete and credible picture of what other clients think about each app. In this case CustomerICare has a total satisfaction rating at 85% while for Voip Sales Dialer 100% of people express they had a positive experience with it.