Compare Vocalcom Cloud Contact Center vs. CustomerICarePurchasing the suitable Customer Support Software product is as straightforward as comparing the good and poor functions and terms offered by CustomerICare and Vocalcom Cloud Contact Center. Here you can also match their overall scores: 7.0 for CustomerICare vs. 8.4 for Vocalcom Cloud Contact Center. Or you can check their general user satisfaction rating, 85% for CustomerICare vs. 99% for Vocalcom Cloud Contact Center. We suggest that you take some time to examine their specific functions and figure out which one is the better choice for your business. What’s more remember to take into account your company’s or industry’s special situation, for instance, a multilingual solution for a global company or a mobile version to help you work on the go. Those of you who don't have much time or want a Customer Support Software recommendation from our team might want to try out these top choices for this year: Samanage, LiveAgent, Freshdesk.
|Monthly payment | Annual Subscription||Monthly payment | Quote-based|
Vocalcom contact center platform is cloud-based, massively scalable, built with web technologies, communication-rich, and user-focused.
Guide your web visitors and nurture them to become leads and make more conversions.
Vocalcom offers four packages:
Click2Start: €65/concurrent user/month (billed annually)
Business Plus: €99/concurrent user/month (billed annually)
Everything in Click2Start, Plus:
Entreprise: €145/concurrent user/month (billed annually)
Everything in Business+, plus:
Premium: €250/concurrent user/month (billed annually)
Everything in Entreprise, plus:
If you want to know about CustomerICare costs here are the details:
Freemium ($0, up to 1 operator)
Regular Care ($22, 1 operator/month)
Prestige Care ($32, per seat/month)
Enterprise (by quote)
|+971 4 446 41 00||8943048148|
|USA, UK, Canada, Germany||International|
Vocalcom Contact Center Software integrates with the following business systems and applications:
|Types of Support|
Types of Support
|Learn more about Vocalcom Cloud Contact Center pricing||Learn more about CustomerICare pricing|
| 25 rue Balzac, |
| ul. Hauke-Bosaka 17/1|
50-447 Wrocław, Poland
|Types of Customers|
Types of Customers
|Small Business | Large Enterprises | Medium Business||Small Business | Large Enterprises | Medium Business|
|Hyundai, McDonald's, Orange, GazMetro||Uniqa, Skandia, Nexterio, Riflessi, Digi Screens|
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All the data, information and statistics that we offered in this comparison were collated from official company websites, marketing materials available online, real-life experience from real users as well as our own everyday use of each app by an expert. We put a lot of effort to thoroughly examine each solution, therefore we not only analyze it on our own, but we also match our observations with experiences of other users from the SaaS community.