Compare CustomerICare vs. Unomy

A sensible way to find the appropriate CRM Software product for your business is to match the solutions against each other. Here you can compare CustomerICare and Unomy and see their capabilities compared contrastively to help you pick which one is the more effective product. Also, you can review their overall ratings, including: overall score (CustomerICare: 7.0 vs. Unomy: 9.6) and user satisfaction (CustomerICare: 85% vs. Unomy: 100%). Check their distinctive features and similarities and see which one outperforms the other. Likewise, think about how your business will look like in the future; will your business outgrow the app in the next 3-5 years? People who don't have much time or would like to get a Customer Support Software suggestion from our experts might want to take a look at these top choices for this year: LiveAgent, Samanage, Freshdesk.





CustomerICare screenshot Unomy screenshot

Total Score

Our Score

7.0 ?

Our Score

9.6 ?

Client Satisfaction

Client Satisfaction

85% ?

Client Satisfaction

100% ?



by quote

Price Scheme

Monthly payment | Quote-based Annual Subscription | Quote-based

Complete Review

General Description

Guide your web visitors and nurture them to become leads and make more conversions.
A sales and intelligence app that helps companies gather, analyze, and process customer data.

Popular Clients

Uniqa, Skandia, Nexterio, Riflessi, Digi Screens Valueshine, Chekkt, Softarama, Verticads

Phone Number

8943048148 972-72-255-5373

Pricing Details

Learn more about CustomerICare pricing Learn more about Unomy pricing

OS Supported



International USA, UK, Canada, International


CustomerICare FEATURES

  • text, audio, video chat
  • real-time website traffic monitor
  • chat window customization
  • pre-chat forms
  • lead generation automation
  • chat history
  • full-screen live chat dashboard
  • analytics and reporting
  • concurrent chats
  • intelligent chat routing
  • dedicated success manager


  • Finding new customers
  • Prioritizing your leads
  • Improving your workflow
  • Building smart lists of targeted prospects
  • Closing more deals, faster
  • Improvin your marketing ROI
  • Discovering business opportunities

Vendor's Address

ul. Hauke-Bosaka 17/1
50-447 Wrocław, Poland
47 Rothschild Blvd,
Tel Aviv 65784,

Vendor Email

Available Integrations

  • WordPress
  • Magento
  • Joomla!
  • Drupal
  • Shopify
  • ZenCart
  • Zendesk

Unomy supports a great Google Chrome extension.

Available Support

Phone Live Support
Live Support

Types of Clients

Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business

Available Plans

If you want to know about CustomerICare costs here are the details:

Freemium ($0, up to 1 operator)

  • monitoring 5 concurrent visitors
  • 1 concurrent chat
  • unlimited engagements
  • text chat only
  • 30 day chat history
  • 1 website
  • Prestige Care features for 30 days

Regular Care ($22, 1 operator/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • analytics & reporting

Prestige Care ($32, per seat/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • advanced analytics & reporting
  • intelligent chat routing
  • dedicated success manager

Enterprise (by quote)

  • tailored number of agents
  • business use case analysis
  • data ownership on-premises
  • short deployment cycle
  • dedicated success manager
  • high priority support (SLA)
  • possibility to host the service
  • feature requests

Unomy provides high-quality performance at an affordable cost. Enterprise pricing is offered on a by quote basis and can be customized to meet you company’s expectations and needs. Contact the vendor directly and get a quote for your company.

There is also a great free demo available that let’s you see Unomy in action at no cost and find if it’s a solution that can actually help your company. You can easily sign up for Unomy free demo here.


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When you pick a software that you believe will be an actual asset for your business you shouldn’t simply limit yourself to what experts have to say about it. Very often individual experience with the software may change, depending on your own goals and requirements. That’s the reason why in our reviews we also provide our User Satisfaction Rating for every product to give you a quick overview of how actual users of CustomerICare and Unomy rate their experience with the product. Our algorithm is based on advanced analysis of product mentions on other websites, social media and blogs, so you are going to obtain a comprehensive and reliable picture of what other customers think about every solution. In this example CustomerICare has a total satisfaction rating at 85% while for Unomy 100% of users express they had a positive experience with it.