Compare Unanet vs. CustomerICare

Different businesses demand different types of CRM Software. To find out which one meets your needs, think of assessing various solutions feature by feature an taking into consideration their conditions and costs. Furthermore, you will get a quick idea of their general efficiency and customer feedback by checking our smart scoring system. The results are: CustomerICare (7.0) vs. Unanet (7.5) for overall quality and usefulness; CustomerICare (85%) vs. Unanet (100%) for user satisfaction rating. Check out their strong and weak points and see which software is a more sensible choice for your company. One simple but effective way is to write the advantages and disadvantages of both services side by side and see which solution comes on top. Currently, the most significant services in our Accounting Software category are: Xero, FreshBooks, Zoho Books.
Compare

Unanet

VS

CustomerICare

VS

Unanet screenshot CustomerICare screenshot
Pricing Page

Total Score

Our Score

7.5 ?

Our Score

7.0 ?

Client Experience

Client Experience

Client Experience

100% ?

Client Experience

85% ?

Cost

Cost

by quote

$22

Pricing Model

Pricing Model

One-time payment | Quote-based Monthly payment | Quote-based
Complete Review

Complete Review

General Info

General Info

Unanet provides The One Software for Projects, People & Financials (On-Premise or Cloud) that enables over 1,000 project-driven organizations to reduce costs.
Guide your web visitors and nurture them to become leads and make more conversions.
Quick Links
Company Size

Company Size

Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business
Available Support

Available Support

Phone
Ticket Training
Phone Live Support
Company Email

Company Email

support@unanet.com sales@customericare.com
Cost Details

Cost Details

Unanet software is available in six different license types:

  • Unanet Project Time
  • Project Expense
  • Project Tracking
  • Project Portfolio
  • Project Tracking Financials
  • Project Portfolio Financials

Contact the company for enterprise pricing and more product details.

If you want to know about CustomerICare costs here are the details:

Freemium ($0, up to 1 operator)

  • monitoring 5 concurrent visitors
  • 1 concurrent chat
  • unlimited engagements
  • text chat only
  • 30 day chat history
  • 1 website
  • Prestige Care features for 30 days

Regular Care ($22, 1 operator/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • analytics & reporting

Prestige Care ($32, per seat/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • advanced analytics & reporting
  • intelligent chat routing
  • dedicated success manager

Enterprise (by quote)

  • tailored number of agents
  • business use case analysis
  • data ownership on-premises
  • short deployment cycle
  • dedicated success manager
  • high priority support (SLA)
  • possibility to host the service
  • feature requests
Languages Supported

Languages Supported

English English
Company's Address

Company's Address

45240 Business Ct # 300,
Sterling, VA 20166
USA
ul. Hauke-Bosaka 17/1
50-447 Wrocław, Poland
Contact Phone

Contact Phone

1-703-429-1236 8943048148
List of Features

List of Features

Unanet FEATURES

CustomerICare FEATURES

  • text, audio, video chat
  • real-time website traffic monitor
  • chat window customization
  • pre-chat forms
  • lead generation automation
  • chat history
  • full-screen live chat dashboard
  • analytics and reporting
  • concurrent chats
  • intelligent chat routing
  • dedicated success manager
Prominent Customers

Prominent Customers

Roundarch Inc, McLane Advanced Technologies, Burns and McDonnell Uniqa, Skandia, Nexterio, Riflessi, Digi Screens
Available Devices

Available Devices

Windows
Mac
Web-based
Windows
Linux
Android
iPhone/iPad
Mac
Integrations

Integrations

Unanet integrates with the following business systems and applications:

  • QuickBooks
  • PeachTree
  • Deltek
  • Peoplesoft
  • Microsoft Dynamics
  • Oracle Financials
  • SAP
  • Salesforce
  • SugarCRM

and many more.

  • WordPress
  • Magento
  • Joomla!
  • Drupal
  • Shopify
  • ZenCart
  • Zendesk
Pricing Page

Pricing Page

Learn more about Unanet pricing Learn more about CustomerICare pricing
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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You shouldn’t expect just a broad set of useful tools and scalable pricing packages from a popular CRM Software. Almost as important as main features is a top-notch customer support. You want to ensure that if you have any questions about CustomerICare or Unanet, or you struggle with some problems, or maybe you’ll want to request a certain revision or functionality useful to your company you can rely on a responsive and helpful customer support. Examine whether services such as phone support, tickets or live chat are available. What is more, it’s a major asset if you can enjoy personal training or at least an FAQ you can use.