Compare uContact vs. CustomerICareChoosing the best Customer Support Software for your business is not that easy with various functions, choices, and offers to take note of. However, using our review directory will allow you to streamline the necessary steps by displaying all main solutions in a single location. As an illustration, you can match CustomerICare and uContact for their features and overall scores, namely, 7.0 and 8.0, respectively. Furthermore, you can check which product has better general user satisfaction rating: 85% (CustomerICare) and 100% (uContact) to find out which software is better for your company. Don’t just buy the solution with the cheapest price, but the solution that has the best value. At this time, the leading solutions in our Customer Support Software category are: Samanage, Freshdesk, Zendesk.
|Monthly payment||Monthly payment | Quote-based|
uContact is an attractive, comprehensive, true “All in One” Contact Center platform that enables businesses to deliver the best service and experience to their customers.
Guide your web visitors and nurture them to become leads and make more conversions.
uContact offers four SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:
Classic – $35/user/month
Omni – $45/user/month
Play – $45/user/month
Full – $55/user/month
If you want to know about CustomerICare costs here are the details:
Freemium ($0, up to 1 operator)
Regular Care ($22, 1 operator/month)
Prestige Care ($32, per seat/month)
Enterprise (by quote)
|Small Business | Large Enterprises | Medium Business||Small Business | Large Enterprises | Medium Business|
|English, Spain, Portugal||English|
| Juan Pablo Laguna 3493|
| ul. Hauke-Bosaka 17/1|
50-447 Wrocław, Poland
uContact offers an API Rest to integrate with any third party solution.
|Learn more about uContact pricing||Learn more about CustomerICare pricing|
|Chamba Te Presta, Telemedic, Grupo Eminent||Uniqa, Skandia, Nexterio, Riflessi, Digi Screens|
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Almost as essential as features and client support quality are pricing options made available by CustomerICare and uContact. While price should not be the only element it’s surely a significant thing to consider. You should try to find a flexible pricing plan that can be matched with your company size and effortlessly scaled up every time your business grows. Be sure that you don’t pick packages that have complex functionalities that you won’t use and always try to contact with the vendor directly as enterprises can often benefit from discounts. You should also check out a free trial or demo of each solution to spend at least some time on actual work with the system. It’s a valuable experience that doesn’t require you to invest any money and provides you with a solid overview of what it’s like to work with CustomerICare and uContact.