Compare uContact vs. CustomerICareThere are lots of Customer Support Software products in the market right now. The simplest way to find out which one fits your needs best is to evaluate them side by side. For example, here you can examine CustomerICare and uContact for their overall score (7.0 vs. 8.0, respectively) or their user satisfaction rating (85% vs. 100%, respectively). It’s also possible to compare their features and pricing terms as well as other valuable facts below. When matching products make sure to analyze their similar functions and mark their differences to get a clearer picture of both deals. Similarly, bear in mind to assess non-core factors like security, backup, intuitiveness, and helpdesk support. Our experts made sure to review all popular Customer Support Software solutions that you can find on the market, but among all the ones we reviewed these three deserved our special attention: Freshdesk, Samanage, LiveAgent.
|Monthly payment||Monthly payment | Quote-based|
uContact is an attractive, comprehensive, true “All in One” Contact Center platform that enables businesses to deliver the best service and experience to their customers.
Guide your web visitors and nurture them to become leads and make more conversions.
|Small Business | Large Enterprises | Medium Business||Small Business | Large Enterprises | Medium Business|
|USA, UK, Canada, International, Spain, Portugal||International|
|Chamba Te Presta, Telemedic, Grupo Eminent||Uniqa, Skandia, Nexterio, Riflessi, Digi Screens|
uContact offers four SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:
Classic – $35/user/month
Omni – $45/user/month
Play – $45/user/month
Full – $55/user/month
If you want to know about CustomerICare costs here are the details:
Freemium ($0, up to 1 operator)
Regular Care ($22, 1 operator/month)
Prestige Care ($32, per seat/month)
Enterprise (by quote)
uContact offers an API Rest to integrate with any third party solution.
|Learn more about uContact pricing||Learn more about CustomerICare pricing|
| Juan Pablo Laguna 3493|
| ul. Hauke-Bosaka 17/1|
50-447 Wrocław, Poland
Page last modified
In the event you continue having doubts about which software will perform best for your company it might be a sound idea to examine each service’s social metrics. Such metrics are frequently an indicator of how popular every service is and how big is its online presence. For example, in case of Facebook CustomerICare has 1001 likes on their official page while uContact profile is liked by 39 people.