Compare Tagove vs. CustomerICare

Selecting the best Customer Support Software for your organization is complicated with too much functions, options, and terms to choose from. But, depending on our review platform will help you to streamline the selection process by getting all main software in a single location. For example, you can compare CustomerICare and Tagove for their features and overall scores, namely, 7.0 and 8.0, respectively. Similarly, you can check which product has higher general user satisfaction rating: 85% (CustomerICare) and 100% (Tagove) to learn which solution is better for your company. Don’t simply buy the solution with the lowest price, but the solution that has the best value for your money. We know that not all businesses have the time to try out dozens of various solutions, so we came up with a list of recommendations that you may find useful. Our top choices for the Customer Support Software category are: LiveAgent, Freshdesk, Samanage.
Product

Tagove

VS

CustomerICare

VS

Tagove screenshot CustomerICare screenshot
Pricing Page

Score

Our Score

8.0 ?

Our Score

7.0 ?

Client Experience

Client Experience

Client Experience

100% ?

Client Experience

85% ?

Pricing

Pricing

$39

$22

Pricing Type

Pricing Type

Monthly payment | Quote-based Monthly payment | Quote-based
Complete Review

Complete Review

Overview

Overview

Tagove is a live chat software that offers live video chat, text chat with screen sharing, voice call, and co-browsing features within your website.
Guide your web visitors and nurture them to become leads and make more conversions.
Easy Links
Types of Support

Types of Support

Phone Live Support
Phone Live Support
Cost Details

Cost Details

14 Days Free Trial

  • Basic package with 14-day free trial for Live Video Chat software.
  • Platform for live video chat, voice call, text chat with screen sharing and co browsing software included in basic package.

Tagove Premium – $39 Per Agent/Month

  • Live video chat
  • Voice call
  • Text chat
  • Co-browsing
  • Screen sharing
  • Call recording
  • Voice to text

Enterprise and bespoke package

A fully bespoke package that meets your business needs. The Enterprise package is secure and scalable. Let the vendor know your business requirements and they will develop a customized package for you.

If you want to know about CustomerICare costs here are the details:

Freemium ($0, up to 1 operator)

  • monitoring 5 concurrent visitors
  • 1 concurrent chat
  • unlimited engagements
  • text chat only
  • 30 day chat history
  • 1 website
  • Prestige Care features for 30 days

Regular Care ($22, 1 operator/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • analytics & reporting

Prestige Care ($32, per seat/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • advanced analytics & reporting
  • intelligent chat routing
  • dedicated success manager

Enterprise (by quote)

  • tailored number of agents
  • business use case analysis
  • data ownership on-premises
  • short deployment cycle
  • dedicated success manager
  • high priority support (SLA)
  • possibility to host the service
  • feature requests
Available Devices

Available Devices

Windows
Android
iPhone/iPad
Mac
Web-based
Windows
Linux
Android
iPhone/iPad
Mac
Types of Clients

Types of Clients

Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business
Available Languages

Available Languages

USA, UK, International International
List of Features

List of Features

Tagove FEATURES

  • Live video assistance
  • Co-browsing software
  • Live voice call
  • Live text chat
  • Screen sharing
  • Live call recording
  • Instant file sharing
  • Statistics and analytics
  • Speech to text
  • Extensions and plugins

CustomerICare FEATURES

  • text, audio, video chat
  • real-time website traffic monitor
  • chat window customization
  • pre-chat forms
  • lead generation automation
  • chat history
  • full-screen live chat dashboard
  • analytics and reporting
  • concurrent chats
  • intelligent chat routing
  • dedicated success manager
Integrations

Integrations

  • Joomla
  • Magento
  • Opencart
  • osCommerce
  • WordPress
  • Shopify
  • Drupal
  • 3dcart
  • Corecommerce
  • Sparkpay
  • Volusion
  • WordPress
  • Magento
  • Joomla!
  • Drupal
  • Shopify
  • ZenCart
  • Zendesk
Company Email

Company Email

hello@tagove.com sales@customericare.com
Contact Phone

Contact Phone

+1 (650) 237 9946 8943048148
Pricing Page

Pricing Page

Learn more about Tagove pricing Learn more about CustomerICare pricing
Contact Address

Contact Address

257 Castro Street, Suite 208,
Mountain View,
CA 94041
ul. Hauke-Bosaka 17/1
50-447 Wrocław, Poland
Prominent Customers

Prominent Customers

Uniqa, Skandia, Nexterio, Riflessi, Digi Screens
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Popular Alternatives

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QUICK LINKS

QUICK LINKS

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If you are still having doubts about which service will perform best in your case it might be a sensible idea to take a look at each service’s social metrics. These metrics are frequently a sign of how popular every product is and how big is its online presence. For example, in case of Facebook CustomerICare has 1001 likes on their official profile while Tagove profile is liked by 91 people.