Compare Tagove vs. CustomerICare

We are here to streamline the process of reviewing Customer Support Software products for you. In particular, on this page you can examine the overall performance of CustomerICare (7.0) and contrast it with the overall performance of Tagove (8.0). You may also match their overall user satisfaction rating: CustomerICare (85%) vs. Tagove (100%). Similarly, research their capabilities carefully to check which product can better deal with your company’s requirements. Generally, any business solution should allow you to comfortably view the big picture, at the same time allowing you immediate access to the details. We know that not all people have enough time to try out dozens of different services, so we created a list of suggestions that you may find useful. Our top selections for the Customer Support Software category are: Freshdesk, Samanage, Zendesk.
Software

Tagove

VS

CustomerICare

VS

Tagove screenshot CustomerICare screenshot
Pricing Details

Score

Our Score

8.0 ?

Our Score

7.0 ?

Customer Experience

Customer Experience

Customer Experience

100% ?

Customer Experience

85% ?

Cost

Cost

$39

$22

Pricing Model

Pricing Model

Monthly payment | Quote-based Monthly payment | Quote-based
Detailed Review

Detailed Review

Overview

Overview

Tagove is a live chat software that offers live video chat, text chat with screen sharing, voice call, and co-browsing features within your website.
Guide your web visitors and nurture them to become leads and make more conversions.
Quick Links
Pricing Info

Pricing Info

14 Days Free Trial

  • Basic package with 14-day free trial for Live Video Chat software.
  • Platform for live video chat, voice call, text chat with screen sharing and co browsing software included in basic package.

Tagove Premium – $39 Per Agent/Month

  • Live video chat
  • Voice call
  • Text chat
  • Co-browsing
  • Screen sharing
  • Call recording
  • Voice to text

Enterprise and bespoke package

A fully bespoke package that meets your business needs. The Enterprise package is secure and scalable. Let the vendor know your business requirements and they will develop a customized package for you.

If you want to know about CustomerICare costs here are the details:

Freemium ($0, up to 1 operator)

  • monitoring 5 concurrent visitors
  • 1 concurrent chat
  • unlimited engagements
  • text chat only
  • 30 day chat history
  • 1 website
  • Prestige Care features for 30 days

Regular Care ($22, 1 operator/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • analytics & reporting

Prestige Care ($32, per seat/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • advanced analytics & reporting
  • intelligent chat routing
  • dedicated success manager

Enterprise (by quote)

  • tailored number of agents
  • business use case analysis
  • data ownership on-premises
  • short deployment cycle
  • dedicated success manager
  • high priority support (SLA)
  • possibility to host the service
  • feature requests
Phone No.

Phone No.

+1 (650) 237 9946 8943048148
Support Types

Support Types

Phone Live Support
Phone Live Support
Available Devices

Available Devices

Windows
Android
iPhone/iPad
Mac
Web-based
Windows
Linux
Android
iPhone/iPad
Mac
Contact Address

Contact Address

257 Castro Street, Suite 208,
Mountain View,
CA 94041
ul. Hauke-Bosaka 17/1
50-447 Wrocław, Poland
Prominent Customers

Prominent Customers

Uniqa, Skandia, Nexterio, Riflessi, Digi Screens
Company Email

Company Email

hello@tagove.com sales@customericare.com
Types of Customers

Types of Customers

Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business
Pricing Details

Pricing Details

Learn more about Tagove pricing Learn more about CustomerICare pricing
Integrations

Integrations

  • Joomla
  • Magento
  • Opencart
  • osCommerce
  • WordPress
  • Shopify
  • Drupal
  • 3dcart
  • Corecommerce
  • Sparkpay
  • Volusion
  • WordPress
  • Magento
  • Joomla!
  • Drupal
  • Shopify
  • ZenCart
  • Zendesk
Languages Supported

Languages Supported

English English
Features

Features

Tagove FEATURES

  • Live video assistance
  • Co-browsing software
  • Live voice call
  • Live text chat
  • Screen sharing
  • Live call recording
  • Instant file sharing
  • Statistics and analytics
  • Speech to text
  • Extensions and plugins

CustomerICare FEATURES

  • text, audio, video chat
  • real-time website traffic monitor
  • chat window customization
  • pre-chat forms
  • lead generation automation
  • chat history
  • full-screen live chat dashboard
  • analytics and reporting
  • concurrent chats
  • intelligent chat routing
  • dedicated success manager
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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You shouldn’t count on exclusively a wide range of useful tools and scalable pricing plans from a well-known Customer Support Software. Almost as essential as core features is a top-notch customer support. You want to make sure that if you have any questions about CustomerICare or Tagove, or you run into a problem, or maybe you’ll want to request a specific revision or feature useful to your team you can rely on a responsive and helpful customer support. Examine if options such as phone support, tickets or live chat are provided. It’s also a major asset if you are able to enjoy individual training or at the very least an FAQ you can use.