Compare SupportDesk vs. CustomerICareYou have such a wide range of Customer Support Software alternatives in today’s market that choosing the right product can be overwhelming. On our comparison page, it is simple to compare the features, pricing conditions, available plans, and more details of CustomerICare and SupportDesk. It’s also possible to examine their score (7.0 for CustomerICare vs. 7.4 for SupportDesk) and user satisfaction level (85% for CustomerICare vs. 100% for SupportDesk). The scores and ratings present you with a solid idea how both of these software products perform. In addition, find out if the solution can integrate with the company’s current business apps to ensure greater productivity. Users who are pressed for time or would like to get a Customer Support Software advice from our experts may want to try out these top choices for the current year: Zendesk, Freshdesk, Samanage.
|Monthly payment||Monthly payment | Quote-based|
SupportDesk provides organisations with a scalable ServiceDesk tool that streamlines support processes and manages the call lifecycle.
Guide your web visitors and nurture them to become leads and make more conversions.
|Small Business | Large Enterprises | Medium Business | Freelancers||Small Business | Large Enterprises | Medium Business|
|127 Stockport Road, Marple Cheshire, England, SK6 6A|| ul. Hauke-Bosaka 17/1|
50-447 Wrocław, Poland
|List of Features|
List of Features
SupportDesk by House on The Hill offers three pricing options for those who prefer an on-demand setup and another three product packages for users who opt for the On-Site structure.
Foundation – $30/month (On-Demand) / $770 (Onsite)
Ideal for small businesses in need of small scale customer service capabilities
Professional – $45/month (On-Demand) / $1,200 (Onsite)
ITSM process enabled servicedesk
All basic features plus:
Enterprise – $60/month (On-Demand) / $1,400 (Onsite)
Fully equipped service desk software package
If you want to know about CustomerICare costs here are the details:
Freemium ($0, up to 1 operator)
Regular Care ($22, 1 operator/month)
Prestige Care ($32, per seat/month)
Enterprise (by quote)
SupportDesk supports integrations with the following business systems and applications.
|+44 (0) 161 427 8988||8943048148|
|Newport City Council, Avenir Telecom, Concorde IT Group||Uniqa, Skandia, Nexterio, Riflessi, Digi Screens|
|Learn more about SupportDesk pricing||Learn more about CustomerICare pricing|
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You should pay attention to the fact that even though both CustomerICare and SupportDesk may offer an outstanding array of features each product may be created for a different company size. If you are comparing features you should give some attention to a company type they are aimed at. Some functionalities could scale up well for big enterprises but if you own a small or medium business it’s usually more sensible to stay away from paying for advanced features that you may never actually use.