Compare CustomerICare vs. Streak

To successfully purchase the most helpful and productive CRM Software for your enterprise, you need to compare products available on the market. For example, here it is possible to match CustomerICare’s overall score of 7.0 against Streak’s score of 9.0. You can even compare their general user satisfaction: CustomerICare (85%) vs. Streak (97%). In addition, you can evaluate their good and bad points feature by feature, including their offered terms and pricing. By comparing products you are sure that you pick the best software for your company. It’s clear you have to know your unique needs to realize which service meets those needs. If you have to quickly decide on the optimal Customer Support Software according to our review team we recommend you check out the following services: Samanage, LiveAgent, Freshdesk.
Compare

CustomerICare

VS

Streak

VS

CustomerICare screenshot Streak screenshot
Pricing Page

Score

Our Score

7.0 ?

Our Score

9.0 ?

Client Experience

Client Experience

Client Experience

85% ?

Client Experience

97% ?

Pricing

Pricing

$22

$39

Price Scheme

Price Scheme

Monthly payment | Quote-based Free | Monthly payment
Detailed Review

Detailed Review

Overview

Overview

Guide your web visitors and nurture them to become leads and make more conversions.
Streak is a plugin that converts your Gmail into a powerhouse CRM and collaborative platform.
Quick Links
Contact Email

Contact Email

sales@customericare.com hello@streak.com
Languages Supported

Languages Supported

International USA, UK, Canada, International
List of Features

List of Features

CustomerICare FEATURES

  • text, audio, video chat
  • real-time website traffic monitor
  • chat window customization
  • pre-chat forms
  • lead generation automation
  • chat history
  • full-screen live chat dashboard
  • analytics and reporting
  • concurrent chats
  • intelligent chat routing
  • dedicated success manager

Streak FEATURES

  • Private and shared pipelines
  • Boxes
  • Email tracking
  • Email power tools (snoozing, send later, snippets, thread splitter)
  • Mail merger/mass email
  • Custom columns/fields
  • Magic columns/fields
  • Search/auto-complete
  • File attachments (Google Drive)
  • Import/Export capabilities
  • Mobile access (iOS)
  • Basic API access
  • Webhook API access
  • Adanced Zapier integration
  • Task/Reminder (Google Calendar integration)
  • Call logs/Meeting notes
  • Linked boxes
  • Formulas
  • Email filters
  • Saved views
  • Advanced permissions
  • Custom permissions
  • Data validation
  • Premium email support
  • Premium phone support
  • Data recovery service
  • Dedicated customer success manager
  • Consolidated billing
Types of Support

Types of Support

Phone Live Support
Phone
Contact Address

Contact Address

ul. Hauke-Bosaka 17/1
50-447 Wrocław, Poland
San Francisco
USA
Cost Details

Cost Details

If you want to know about CustomerICare costs here are the details:

Freemium ($0, up to 1 operator)

  • monitoring 5 concurrent visitors
  • 1 concurrent chat
  • unlimited engagements
  • text chat only
  • 30 day chat history
  • 1 website
  • Prestige Care features for 30 days

Regular Care ($22, 1 operator/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • analytics & reporting

Prestige Care ($32, per seat/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • advanced analytics & reporting
  • intelligent chat routing
  • dedicated success manager

Enterprise (by quote)

  • tailored number of agents
  • business use case analysis
  • data ownership on-premises
  • short deployment cycle
  • dedicated success manager
  • high priority support (SLA)
  • possibility to host the service
  • feature requests

Streak is priced on a per-user, per-month basis and available in three plans.

Personal – Free

  • Basic CRM Features
  • Email Power Tools
  • 200 Tracked Emails per month

Corporate – $39 per user/month

  • Full CRM Features
  • Unlimited Email Tracking
  • Advanced Reporting
  • API Access
  • 750+ Integrations (via Zapier)
  • Premium Email Support

Enterprise – $89 per user/month

  • Custom Permissions
  • Data Validation
  • Data Recovery Service
  • Dedicated Customer Success Manager
  • Premium Phone Support
  • 10 user minimum required
Phone No.

Phone No.

8943048148
OS Supported

OS Supported

Windows
Linux
Android
iPhone/iPad
Mac
Windows
Linux
iPhone/iPad
Mac
Web-based
Pricing Page

Pricing Page

Learn more about CustomerICare pricing Learn more about Streak pricing
Integrations

Integrations

  • WordPress
  • Magento
  • Joomla!
  • Drupal
  • Shopify
  • ZenCart
  • Zendesk
  • Gmail
  • Google Apps
  • Zapier (connects to hundreds of third-party apps)
  • API
Customer Types

Customer Types

Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business | Freelancers
Prominent Customers

Prominent Customers

Uniqa, Skandia, Nexterio, Riflessi, Digi Screens Uber, Twitter, Yelp
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Popular Alternatives

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QUICK LINKS

QUICK LINKS

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When you test various CRM Software solutions you shouldn’t only explore their list of features and provided pricing plans. Keep in mind the product must be meeting your work processes and business so the more flexible their offer the better. Learn which platforms are supported by CustomerICare and Streak and make sure you will obtain mobile support for whichever devices you work on in your company. You should also find out which languages and countries are supported, as this may be a deal breaker for many firms.