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Compare Streak vs. CustomerICare

The ideal CRM Software is a product that can tackle your company’s unique demands. You can identify which alternative works best for your enterprise if you compare several products before you decide which one is the best. For instance, CustomerICare and Streak are scored at 7.0 and 9.0, respectively, for general quality and performance. Similarly, CustomerICare and Streak have a user satisfaction rating of 85% and 97%, respectively, which indicates the general feedback they get from customers. Even better, reach put to an existing customer of the software and solicit their opinion regarding the solution in question. We are aware that not all people have enough time to test dozens of various solutions, so we prepared a list of suggestions that you may find useful. Our top choices for the CRM Software category are: Freshsales, Freshdesk, HubSpot CRM.
Software

Streak

VS

CustomerICare

VS

Streak screenshot CustomerICare screenshot
Pricing Page

Score

Our Score

9.0 ?

Our Score

7.0 ?

Customer Experience

Customer Experience

Customer Experience

97% ?

Customer Experience

85% ?

Price

Price

$49

$22

Pricing Model

Pricing Model

Free | Monthly payment Monthly payment | Quote-based
Detailed Review

Detailed Review

Overview

Overview

Streak is a plugin that converts your Gmail into a powerhouse CRM and collaborative platform.
Guide your web visitors and nurture them to become leads and make more conversions.
Quick Links
Pricing Page

Pricing Page

Learn more about Streak pricing Learn more about CustomerICare pricing
Available Features

Available Features

Streak FEATURES

  • Private and shared pipelines
  • Boxes
  • Email tracking
  • Email power tools (snoozing, send later, snippets, thread splitter)
  • Mail merger/mass email
  • Custom columns/fields
  • Magic columns/fields
  • Search/auto-complete
  • File attachments (Google Drive)
  • Import/Export capabilities
  • Mobile access (iOS)
  • Basic API access
  • Webhook API access
  • Adanced Zapier integration
  • Task/Reminder (Google Calendar integration)
  • Call logs/Meeting notes
  • Linked boxes
  • Formulas
  • Email filters
  • Saved views
  • Advanced permissions
  • Custom permissions
  • Data validation
  • Premium email support
  • Premium phone support
  • Data recovery service
  • Dedicated customer success manager
  • Consolidated billing

CustomerICare FEATURES

  • text, audio, video chat
  • real-time website traffic monitor
  • chat window customization
  • pre-chat forms
  • lead generation automation
  • chat history
  • full-screen live chat dashboard
  • analytics and reporting
  • concurrent chats
  • intelligent chat routing
  • dedicated success manager
Contact Email

Contact Email

hello@streak.com sales@customericare.com
Pricing Plans

Pricing Plans

Streak is available in three plans, including a completely free plan. You may check out its 14-day free trial to test out its features to help you choose a plan that works best for your business and workflow.

Personal – Free

  • Basic CRM Features
  • Email Power Tools
  • 200 Tracked Emails/month
  • Unlimited Boxes in Private Pipelines
  • Up to 50 Boxes in Shared Pipelines

Professional – $49/user/month billed annually or $59/user month-to-month

  • All Personal Plan Features
  • 900+ Integrations via Zapier
  • Advanced API Reporting
  • Full CRM Features
  • Premium Email Support
  • Unlimited Email Tracking
  • Unlimited Boxes in Private and Shared Pipelines

Enterprise – $99/user/month billed annually or $129/user month-to-month

  • All Professional Plan Features
  • Minimum of 10 Users
  • Unlimited Email Tracking
  • Unlimited Boxes in Private and Shared Pipelines
  • Custom Permissions
  • Data Validation
  • Data Recovery Service
  • Dedicated Customer Success Manager
  • Premium Phone Support

If you want to know about CustomerICare costs here are the details:

Freemium ($0, up to 1 operator)

  • monitoring 5 concurrent visitors
  • 1 concurrent chat
  • unlimited engagements
  • text chat only
  • 30 day chat history
  • 1 website
  • Prestige Care features for 30 days

Regular Care ($22, 1 operator/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • analytics & reporting

Prestige Care ($32, per seat/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • advanced analytics & reporting
  • intelligent chat routing
  • dedicated success manager

Enterprise (by quote)

  • tailored number of agents
  • business use case analysis
  • data ownership on-premises
  • short deployment cycle
  • dedicated success manager
  • high priority support (SLA)
  • possibility to host the service
  • feature requests
Phone No.

Phone No.

8943048148
Devices Supported

Devices Supported

Windows
Linux
iPhone/iPad
Mac
Web-based
Windows
Linux
Android
iPhone/iPad
Mac
Languages Supported

Languages Supported

English English
Supported Integrations

Supported Integrations

  • Gmail
  • Google Apps
  • Zapier (connects to hundreds of third-party apps)
  • API
  • WordPress
  • Magento
  • Joomla!
  • Drupal
  • Shopify
  • ZenCart
  • Zendesk
Vendor's Address

Vendor's Address

San Francisco
USA
ul. Hauke-Bosaka 17/1
50-447 Wrocław, Poland
Types of Customers

Types of Customers

Small Business | Large Enterprises | Medium Business | Freelancers Small Business | Large Enterprises | Medium Business
Available Support

Available Support

Phone
Phone Live Support
Popular Clients

Popular Clients

Uber, Twitter, Yelp Uniqa, Skandia, Nexterio, Riflessi, Digi Screens
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QUICK LINKS

QUICK LINKS

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Every time you pick a product that you believe will be an actual asset for your team you shouldn’t simply focus on what experts have to say about it. Very often personal experience with the solution will vary, depending on your own goals and needs. That’s why in our reviews we also offer our User Satisfaction Rating for each service to give you a reliable overview of how actual users of CustomerICare and Streak rate their experience with the software. Our algorithm is based on advanced analysis of product appearances on other sites, social media as well as blogs, so you will receive a complete and credible picture of what other users think about each solution. In this case CustomerICare has a total satisfaction rating at 85% while for Streak 97% of people claim they had an enjoyable experience with it.