Compare Spiceworks vs. CustomerICareYou have such a huge number of Customer Support Software solutions in today’s market that deciding on the best product may be confusing. On our comparison page, it is simple to assess the functions, terms and conditions, available plans, and more details of CustomerICare and Spiceworks. You can also compare their score (7.0 for CustomerICare vs. 8.3 for Spiceworks) and user satisfaction level (85% for CustomerICare vs. 99% for Spiceworks). The scores and ratings give you a solid idea how both of these software products perform. In addition, find out if the software can integrate with your current business apps to guarantee greater productivity. At the moment, the leading services in our Customer Support Software category are: Freshdesk, LiveAgent, Samanage.
|Free||Monthly payment | Quote-based|
Spiceworks gives IT professionals a product and a community to do their jobs in a radically new way – one that's revolutionizing the IT economy.
Guide your web visitors and nurture them to become leads and make more conversions.
Spiceworks is a free help desk system that you can download and run on your system or have its hosted in the cloud.
If you want to know about CustomerICare costs here are the details:
Freemium ($0, up to 1 operator)
Regular Care ($22, 1 operator/month)
Prestige Care ($32, per seat/month)
Enterprise (by quote)
| 3700 N. Capital of Texas Highway|
Austin, TX 78746
| ul. Hauke-Bosaka 17/1|
50-447 Wrocław, Poland
|Small Business | Medium Business||Small Business | Large Enterprises | Medium Business|
Spiceworks offers integration with the following business systems and applications:
|Learn more about Spiceworks pricing||Learn more about CustomerICare pricing|
|List of Features|
List of Features
|Spectrum Health Systems, Spectrum Health Systems, Cosmetic Group USA||Uniqa, Skandia, Nexterio, Riflessi, Digi Screens|
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No Customer Support Software will be perfect enough to solve all the requirements of a specific team. Even though core functionalities of CustomerICare and Spiceworks should matter you should also carefully explore the integrations provided by each software. Very often your team will already be working with other types of B2B software in your company and it’s much better to select services that integrate well with one another. If you do that you can ensure a smooth exchange of data between your teams and software used, which can considerably reduce time wasted on migrating between one software and the next.