Compare Spiceworks vs. CustomerICarePurchasing the suitable Customer Support Software product is as easy as assessing the strong and weaker characteristics and terms offered by CustomerICare and Spiceworks. Here it's also possible to match their overall scores: 7.0 for CustomerICare vs. 8.3 for Spiceworks. Or you can look at their general user satisfaction rating, 85% for CustomerICare vs. 99% for Spiceworks. We suggest that you take some time to review their unique features and figure out which one is the better option for your organization. Moreover. keep in mind to factor in your company’s or industry’s special situation, for example, a multilingual app for a global staff or a mobile platform to help you work in the field. Our team put a lot of effort to review all popular Customer Support Software products that you can find on the market, but among all the ones we reviewed these three deserved our special attention: Zendesk, Samanage, Freshdesk.
|Free||Monthly payment | Quote-based|
Spiceworks gives IT professionals a product and a community to do their jobs in a radically new way – one that's revolutionizing the IT economy.
Guide your web visitors and nurture them to become leads and make more conversions.
|List of Features|
List of Features
|Spectrum Health Systems, Spectrum Health Systems, Cosmetic Group USA||Uniqa, Skandia, Nexterio, Riflessi, Digi Screens|
Spiceworks is a free help desk system that you can download and run on your system or have its hosted in the cloud.
If you want to know about CustomerICare costs here are the details:
Freemium ($0, up to 1 operator)
Regular Care ($22, 1 operator/month)
Prestige Care ($32, per seat/month)
Enterprise (by quote)
|Small Business | Medium Business||Small Business | Large Enterprises | Medium Business|
| 3700 N. Capital of Texas Highway|
Austin, TX 78746
| ul. Hauke-Bosaka 17/1|
50-447 Wrocław, Poland
|Learn more about Spiceworks pricing||Learn more about CustomerICare pricing|
Spiceworks offers integration with the following business systems and applications:
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In the event you continue having second thoughts about which software will be best in your case it may be a sensible idea to examine each service’s social metrics. These metrics are quite often a sign of how popular a given product is and how extensive is its online presence. For example CustomerICare Twitter account has currently 1144 followers. At the same time Spiceworks Twitter is followed by 30995 users.