Compare Smartsupp vs. CustomerICareToday’s enterprises look for the most effective Customer Support Software product to continue to be competitive. On this page we help you with choosing the best product, by allowing you to examine CustomerICare and Smartsupp down to the very details of their individual features. It's also possible to make use of our overall scoring values, which rate the software overall quality and performance. CustomerICare got a 7.0 score, while Smartsupp has a score of 8.7. Likewise, you can compare their general user satisfaction rating: 85% (CustomerICare) against 100% (Smartsupp). Don’t forget to select the solution that best answers your top priorities, not the solution with the higher number of features. Our team put a lot of effort to review all popular Customer Support Software products offered out there, but among all the ones we reviewed these three caught our special attention: Zendesk, Freshdesk, Samanage.
|Free | Monthly payment | Annual Subscription||Monthly payment | Quote-based|
Smartsupp is a live chat software that helps companies to improve sales conversions and understand customer behavior.
Guide your web visitors and nurture them to become leads and make more conversions.
Standard Plan – $10/agent/month (save 20% on annual billing)
Pro Plan – $23.75/agent/month (save 20% on annual billing)
If you want to know about CustomerICare costs here are the details:
Freemium ($0, up to 1 operator)
Regular Care ($22, 1 operator/month)
Prestige Care ($32, per seat/month)
Enterprise (by quote)
|Microsoft, Skoda, SkyPicker, Conrad||Uniqa, Skandia, Nexterio, Riflessi, Digi Screens|
|Small Business | Medium Business | Freelancers||Small Business | Large Enterprises | Medium Business|
Milady Horakove 13
602 00 Brno
Czech Republic (European Union)
| ul. Hauke-Bosaka 17/1|
50-447 Wrocław, Poland
|English, Europe, Asia, Australia, China, Germany, India, Latin America||English|
|Learn more about Smartsupp pricing||Learn more about CustomerICare pricing|
Smartsupp offers an API and integrates with the following popular platforms:
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Please keep in mind that while both CustomerICare and Smartsupp may provide an outstanding set of features every app may be designed for a different business size. If you are studying different apps you should pay attention to a company size they are aimed at. Some elements might scale up efficiently for large enterprises but if you run a small or medium business it’s often more sensible to avoid paying for customized features that you might never actually use.